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March 2024 by Simone B.
Go here if you want to have your time wasted I wanted to buy a car battery and I needed a simple installation after I bought it and they refused and said that were short staffed even though I was the only person in the store
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February 2024 by Dee
Every time I come to Oreilly in Oakland there’s always a black woman upsetting me with her nasty attitude! Today it was Sashae, Sasha or whatever she called herself. I come to buy one light bulb and I asked her what options did I have as far as the type of bulb she gave me no answer to my question then got the bulb off the shelf still not giving me options for type of bulb. Then I asked to see it for myself and she proceeded to ask me for my cash or card. I told her I wanted a to see the options and she looked at me like I was gonna steal the bulb. So I took the package out her hand and of course it was the ugly yellow color low beam cheapest option available. Since I seen it was an H11 I went to shelf myself and picked the more expensive version with white light instead of yellow. The bulb is for my wife car and I make sure she has the good stuff and not the cheap stuff ol girl tried to sale me. Sad ? the way a well paying customer is treated in Oakland as a black man by a black woman.
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January 2024 by Ai S.
People need to be fire,rude customer service. Just because you don't know the part # and u tell them and point it out. Don't bother working at places that suppose to provide customer service
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December 2023 by medhanie mekonen
I got a very rude black African American woman!Hate to get back again!
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November 2023 by Tom Tech
On 11/22/23 at 2:22 I purchased parts here and was checked out by the most unfriendly and rude cashier. She a chunky African American lady. Never coming back.
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November 2023 by Aly Sen
Came down here for nothing. Called to see if they were able to install a car battery and was told over the phone they could. Then when I get here, the cashier asks if it's possible and if the rude and irritable old man that answered no is the manager.... this store is screwed. Least you can do is explain why and apologize for the confusion instead of being a poor sap
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October 2023 by Audrey M.
I came in to get a new battery for my car and asked if someone would be able to help me replace it (O'Reilly's has always helped me when I've needed it in the past). They said that nobody could help, but luckily someone in the parking lot was kind enough to replace it for me. I went back inside to drop off the old battery, and on my way back to the car one of their employees chased me to my car. I didn't realize until I was at my car, and he said 'hey girl, you got a man?'. ARE YOU KIDDING ME? One star because I don't like creepy employees following me to my car after, especially after they just refused to help me.
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September 2023 by Oluwaseun Enoch
Customer service could be very much better. Manager didn’t help the situation.
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May 2023 by Renie Quiblat
It was not really expensive back seat cover
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April 2023 by SuneV Lovechild
Didn’t know what they had in stock . Not enough people to pay for things
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April 2023 by Martin Reyes
Very helpful and nalageable counterparts person.
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February 2023 by KC2 “KC2” T
It's a small store but they have all the basics. Average service, average prices. The parking lot is a bit messy. The entrance and exit area are the same. So there is chaos when multiple vehicles congregate at the same time.
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January 2023 by Andy Hess
You can get your battery and charging system tested for free. Did you know that?
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October 2022 by Hasan T.
Best deals when any service is needed, that's doable at home. Service is always fast there to, including checkout.
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August 2022 by Daniel Leal
The the hiring manager events don't want to hire nobody but Mexicans and only men he takes 8 Hour breaks he's never at the job I try to get a job he told the African-American manager no females I do believe the store manager is Barbara for the whole County she needs to be made available to talk to somebody about Vince unsafe hiring practices. He fired a female for having menstrual cramps. I am a man and don't understand why this mexican man will not hire nothing but mexican or Hispanic men. I needed a job but now I need a lawsuit. For unfair employment act. I have months and months going to purchase a car part and even help people put parts on their cars for nothing. Vince is the problem. Not the AFRICAN American man who says yheirs 2 positions one for a frmale and the other for a male
