O'Reilly Auto Parts store #2602 in Oakland, California, located at 4200 MacArthur Boulevard, offers a wide range of auto parts, tools, and accessories to customers. The store provides helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light diagnostics. Customers appreciate the clean store environment and the helpful, knowledgeable staff, with some mentioning specific employees who go above and beyond in assisting with battery replacements, diagnostics, and general advice. The store also participates in a free Loaner Tool program, making it easier for customers to work on their vehicles. Despite the small size of the store and some parking lot chaos, many reviews highlight the positive customer service experience and recommend the store for its helpful staff. However, there are concerns reported about unfair hiring practices and management issues, with accusations of biased employment practices and unsafe behaviors. Overall, the store is seen as a convenient and reliable place to get auto parts and services, supported by friendly employees who strive to assist with any project. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a trusted resource for vehicle maintenance and repairs.
I want to thank Hector for his quick, efficient, and helpful service. I went to this store at 7:30 last night to look for new windshield wipers. He helped me find the correct sizes, choose the best wipers for my budget, and he even installed them for me after I checked out. The entire transaction took 10 minutes. Thanks... read full comment
January 2025
Needed windshield wipers for my model car, and they put them on my car for me
November 2024
Had a hell of a time trying to get my money back on a refund. But after the management decided to refund my money, they acted as if I should be on my way. So I did leave and will not be back.
