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April 2024 by Greg S.
Terrible experience here. They told me my parts would be in any time after noon. I showed up around 2 and they weren't there. Then they called and said they were there around 4 and I went back. They had no idea where the parts were. They were not helpful at all. I spent 2 hours in the car today back and forth and back and forth just for terrible customer service. Will never go there again!
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April 2024 by Corine H.
NAPA OAKLAND has helpful, nice and knowledgeable employees. The store is stocked, organized and Clean. Coco
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February 2024 by Walter Maldonado
Bad service
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December 2023 by Duane Watson
People who know parts. Nuff said.
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December 2023 by Israel Mercado
In Napa you always find everything your attention is pleasant good serbisio
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November 2023 by M G.
Don't trust their website about anything being in stock! Practically everything is locked up inside the store, and it seems like everything you might want needs to be pulled out of stock. I've never seen such a terrible Napa Auto!
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November 2023 by Joshua Miguel
People work here are very unfriendly, I asked for some specific item, and they loom like mad...
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November 2023 by julian gasca
The best Automotive parts store in the Bay area, thank God for this store.
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September 2023 by Lillian' Caamal
Very nice employees, my friend actually left her phone in the store and was able to retrieve it the next day
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September 2023 by Alex T.
Bought a battery September of 2022 and was told by the lady that helped me "bring it back before a year and we'll replace it no matter what!" I held onto the receipt, set a reminder on my phone, and took the battery back just before the year mark. The guy working told me that it's only for defective batteries, which was never mentioned by the original worker. She was adamant that it was free replacement, no questions asked. I wasted time driving an hour from my work and uninstalling the battery. Don't trust anything they tell you at point of sale.
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August 2023 by pt510 oakland
barely any items on shelves.placed an order online for pickup, waited 10 days and still not ready.inventory availability is inaccurate.business hours are wrong.the employees there speak hood ghetto english
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August 2023 by Carlos De Leon
The Salesman Reuben Knows His Business.He is the Best.
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July 2023 by Grace Gordon
It's one of my favorite places. Great staff, and they've helped me get parts for both of my cars
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July 2023 by Juan Avila
Expertly experienced counterpersons, best quality of parts and goods. And more in stock than any other parts store.
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May 2023 by Juan Alvarado
They just take forever to bring the parts to the front 30+min avoid them if you can