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“These are just the most honest capable people you can imagine. They did an LCD display for me. The incoming shipment with my display was stolen. He dropped the price $20 for MY inconvenience. HE was the one with his stuff stolen. Classy guy. I then through some misfortune needed him again shortly after and he bailed me out with a reduced price again even though I offered him full price.
I couldn't figure out why he doesn't have a straight 5 star rating, so I read through the reviews. He does. Endless numbers of stories similar to mine. The only thing keeping that total rating number from being even higher is a couple of obvious hatchet job reviews from people that it appears spend most of their time disgruntled over something.
I was able to watch how they treated everyone that came in. These guys are really solid.”
“I came into the shop to get assistance with transferring my number into a new phone. Brian was very helpful and welcome as soon as i stepped into the store. He got me out of there within minutes and ensured i walked away with my phone fully setup.”
“I'm sorry I didn't get her name but the customer service agent in the Cricket Wireless on Fruitvale Ave store was professional, kind, and quick! I'm new to Cricket - so far, so good! Thank you for your excellent service this morning!”
“The people here are amazingly helpful and kind! These people have saved me money time and time again, and even on the phone I was talked through fixing something myself because they know I’m a public school teacher and wanted to try to save me some time and money!!! This place has restored my faith in humanity, it may sound melodramatic, but it is very true!!!!”
11AM - 6PM
339 14th St, Oakland
Mobile Phones
“My son broke his phone screen and the part required to repair it needed to be ordered. His phone was repaired in a timely manner considering parts needed to be shipped. Service was Great!!”
“The manager of this AT&T authorized retailer store, Alex, is incredible. I had a complex billing issue related to my switching my cell phone account from personal to corporate and back to personal (all with AT&T) only to leave and take my number to Verizon. Even though I no longer am an AT&T customer, he went above and beyond to help me resolve the issue, which included making a couple calls to corporate, and I left having my issue fully and fairly resolved. He made the choice to help me when he didn't have to, since this isn't a corporate store, and I can't speak highly enough of Alex's professionalism and kind heart. This experience has me second guessing my decision to switch to Verizon!”
10AM - 7PM
3263 International Blvd, Oakland
Mobile Phones
“I really like how they serve here. Or I come from Santa Monica to Oakland. I don't like other stores, it's only in Oakland, thank you for your attention.”
“Hussien was amazing!! My wife and I came into the store to get a new phone and phone plan. He was extremely helpful, he went above and beyond to help us and get us exactly what we needed. He even had the phone we were looking for, when no other store did. I will make sure to come to this store because of his excellent service. Even though there is one much closer to my home. Thank you Hussien, definitely 5 stars!!”
“Samuel Very helpful. He helped me out so much. I wish I could be an electronic technician. Like him, he's a blessing.
He's very friendly and kind. Everybody at this metro by T-Mobile store. Here in West Oakland for the last 10 years. I've been coming here in and the people and the people the people that work there the sale people, they are just very generous and kind. My name is Shawna Scarborough and I give them, I guess Samuel Harley. One hundred percent thank you”
9:30AM - 7:30PM
5131 Telegraph Ave, Oakland
Mobile Phones
“I had lost my phone the other day and needed to buy another one quickly. A young gentleman by the name of "Isaac" assisted me throughout this transaction. Isaac was extremely courteous and helpful and had wonderful knowledge about all the phones and which one was best for me. Another girl behind the counter also chimed in with helpful advice and very courteous as well. I bought the phone along with a few other accessories for my phone and felt satisfied by in my opinion getting a great deal and Top-Notch customer service. Thank You! :) \m/”
“Customer service was awesome! I purchased an iPhone , tablet, and accessories with NO! Hassle. Dylan has merchandise knowledge and was very kind towards me. Even the store manager assisted me the next day regarding my concerns!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️AWESOME WORK VERIZON TEAM!”
“I love the SERVISE their they treat you like family .and very friendly.i would anyday send PEPOLE to his store .outstanding .been a bost mobile customer for 6yesrs .thank you for your friendly service ...WILLIAM CAMPOS.”
“always positive attitude, employees are knowledgeable and engaging! BTW to the lady below me Metro does not carry a g3! google works wonders when searching FOR ANY PRODUCT!”
“Darryl was friendly and knowledgable about phone purchasing plans the many benefits of using the next program! We were shopping for phone protectors as well and he took the time to help us find a reliable one! we had such a wonderful shopping experience with him!”
“A month ago I changed from the other cell phone company to Crcket since I was paying a lot.... the staff that assisted me was very cordial. I'm about to add the third line!! Because I'm saving up to $50.
Recommended!!”
“(Translated by Google) There are good prices There are good quality herbs and vegetables vegetables for the kitchen at a good price(Original)Hay buenos precios Hay Buena calidad en hierbas y verduras verduras para la cocina A aun buen precio”
“I'd like to commend Jacky Rivera For her outstanding customer service. Her People skills are superb and she is definitely a credit to T mobile. Please be sure to reward this incredible employee in someway because we need more people like her not only a T-Mobile but on our planet. Thank you so much for taking the time to read this. One more thing, Jackie took all the time she needed to ensure that I had a understanding of what is happening with my account, and she explained it all in great detail, and answered every single question I had, and she even help me pay off my phone right at the store. Simply amazing!”
“Had the best experience going to Metro staff is very helpful very nice and I was laughing the whole time really good people if you need a metal store to go to in the East Bay please come to this one huge shout out to Med Samantha and Hanin ?❤️”
“MetroPCS on Park Blvd. Impeccable service, knowledge, and assistance. They have come through over and over. I can't say enough for quality service at a fair price. I'd spend more for better. With these wonderful folks, I don't need to. They make it easy and pleasant. Professional and courteous! Stop by to see Pedro and the rest. Trust me, you will not be disappointed!”
8:30AM - 6:30PM
2370 Telegraph Ave, Oakland
Mobile Phones
“Being one of the very few Korean grocery stores in the east bay, it's well worth the trip. With a security guarded parking lot, and a home/kitchen store right Nextdoor, they have everything you'd need; plus even when busy, lines never get too bad. I specifically come here for any kitchen supplies, the prepared Banchan and other dishes, along with what I call "Korean Spam" I had discovered a few years back. This stuff is TOP TIER for processed luncheon meat, you have to try it. It's healthier, more flavorful, and gets crispier than spam without drying out!”
“Jorge is an excellent employee. My 2 sons came in the store last week and he let them know that he could take care of their broken phone situation and to let me know . So I came in today and this guy rocks. He got my 3 line bill switched over to a 6 line bill with Wi-Fi internet and I am now paying like $500 less than i previously paid. And he got my 2 sons new phones. I can’t tell you how happy I was to be paying less money for more products and services. If I could I would give Jorge a thousand (1000) stars for his service. I will no longer go to any other T-Mobile locations. This location is my new home store.”
“Went in to get my SIM card reactivated and Marvin was so helpful. He got everything up and working within 15 minutes and I left with much less worry on my mind! Very happy to have such an informative and helpful employee make the process of returning back to the states that much easier.”
11:30AM - 4PM
429-B 9th St, Oakland
Mobile Phones
“The man helped me fix my phone and it worked perfectly until one day it stopped working. The man was kind enough to let me know it was because my phone had been bent before the repair ( from another accident not from this store) and he offered to fix and replace the screen. The phone is now in perfect condition. The pricing is excellent and he is very easy to work with. I will recommend to friends and family.”
10:00 AM - 7:00 PM
2992 E 9th St, Oakland
Mobile Phones
“I had a great experience. The young man Murtadhd T was extremely helpful too. Courteous, and kind. I really can't say enough, patient. He is whom I think of customer service is like suppose to be. He cared. I really needed phone service because I found out my daughter's service was off. I had a medical emergency and had no phone service. Scary to say the least. Thank you Murtadhd T again you made my day.”
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“I am so grateful to the lady who helped me, I went more than once to a subway that is by my house and they always told me that they couldn't help me. I decided to come here to get help and they recovered the number that I thought I had already lost. They always told me no and here I recovered all my information and I am truly very grateful, thank you very much Andrea for everything you did for me.”