-
February 2024 by Rodney Romero
Excellent Customer Service they assist me in getting my T-Mobile Gateway Hotspot.
-
January 2024 by Pedro Garcia
Very well organized
-
October 2023 by Sarah Aldobashi
Great employees and nice people
-
September 2023 by jewell hickman
Good place to bring your friends and family to buy your cell phone and get a great service on a phone
-
September 2023 by Christine N Galvan
Coming home just needed my medicine see you soon
-
July 2023 by Elijah C.
Needed a phone upgrade. Ali was very helpful with helping me pick out a new phone & explaining the process of restoring my old photos/contacts, etc.
-
July 2023 by Ruth Haynes
Bought a new phone. Truly miss customer service at the corporate offices in Emeryville. Not so much at this location. ??
-
May 2023 by فن اليمن السعيد
Great place great owners
-
January 2023 by Waleed Dobashi
I Had a really good experience there thanks for all the help guys!!!!
-
October 2022 by Mr “Loco guidez” Ramirez
Never again the worst phone service ever imaginable never helped us with our issues but we’re always quick to overcharge us for things we thought we already had upgrade plan after another plan just to get stuck with a plan you did not want so much wasted time and money with this company T-Mobile is we’re it’s at with my IPhone 13 we ok and On point
-
September 2022 by The “Shaggy’s Channel” Woke Channel
A1 customer service funniest guys in the metro business here on the corner in the TOWN!!;)))
-
August 2022 by Stephanie Kompsie
So far they have been very patient with us. My spouse and I both have been with metro pcs since 2004. I am 67 and my better half 73. I will always recommend metro. I am sad though they have forgotten the now seniors. We who supported metro, when metro wasn't cool. Please don't forget the now seniors. Thanks
-
June 2022 by Rita Smith
My sister upgraded her phone. The gentleman was so very helpful and courteous
-
May 2022 by J. M.
If I could give negative 5 stars I would. The worst experience at a cell phone company. The lady that helped me started off super rude due to me getting there 10minutes before closing time. I just had called metro pcs and asked for their prices. I needed a cheap second phone for my business and the cheapest plan available. She told me I had to go for the most expensive plan for the first 3 months and then I could change it. I told her to show me where it's says that because I just had called the corporate number and they told me the prices. She responded with " I can't show you and that's the prices and If I wanted it or not". I said I am calling back corporate and I stepped outside and spoke to customer service and they apologized and said to go back inside so they can talk to the employee. One I tried walking back inside the employee closed the door and said they where closed and couldn't open it anymore. This employee should not be working there and as a business owner this would not happen at my place of business. When I asked for her name she hesitated and said (Monique) and it's probably not her real name. FYI I went to a different location on Davis st and it was the complete opposite service. They where nice and offered me the plan that I wanted. Stay away from that metro store on e 14th st in San Leandro.
-
May 2022 by Fidel Ramirez
Never again the worst phone service ever imaginable never helped us with our issues but we’re always quick to overcharge us for things we thought we already had upgrade plan after another plan just to get stuck with a plan you did not want so much wasted time and money with this company T-Mobile is we’re it’s at with my IPhone 13 we ok and On point
