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July 2024 by Alexander Deltoro
They sold me fake AirPods second gen.
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July 2024 by Daniel Zawde
Honesty is the main part of good service. Good service is what earns customers. Unfortunately it lacks at this branch as I was charged $110 instead of $27 when I shopped at this branch to replace my dead phone. Furthermore, the new phone's chip was blatantly pilfered and my metro service pin changed by the salesman without my consent nor inform.
Following your response, the appropriate refund seems to be in order.
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February 2024 by Idk Idk
They literally sold me fake airpods first Gen
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December 2023 by Ricardo Tavarez
This location does NOT carry Mint Mobile SIM card activation kits even though it was listed on a Google search.
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November 2023 by LawOfficesofWilliams W.
do not buy a phone here! they sale phones that are hacked!!! apps will self downloaded! they compermise thier phones and will be able to control your phone tap into your phone and financial
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May 2023 by Tiffany
Somehow paid $300 for a new phone and line instead of the$100 I agreed to in the store. I am coming back in today for a refund. This store is outta control. I paid $100 in cash at the store and set up auto pay with my debit card, only to find out that I've been charged an additional $200 on my card later that day!!!
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November 2022 by Dale Stoots
Great customer service
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July 2022 by Ritik Kaira
I go to the store and I check the price of the phones but this people starting stealing phone price is $60 and he tried to charge me 150 that not make sense and he tried to steal money he told me like tax something customer service feels like that I said you don’t have any customer service the bad service ever I seen in my life 0 zero customer service
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July 2022 by nally nally
I was over charged for my phone 243 dollars with no case no screen protector I was not even allowed to choose my phone I have kids to provide for I'm very upset my sister just purchased a phone with screen protector case and tablet for 190$ at the same store this location just lost a customer this place is very unprofessional I do not recommend this location
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June 2022 by Shakira Grace
They have very poor customer service they will stop helping you paying your cash money so they can buy stolen phones to resell stuff to you. If you come in here and you not a regular customer they'll charge you double for a phone all the females here just work here I think they look cute and sit up and talk on the phone today men and text I'm ready to switch carriers matter fact start a class action lawsuit
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August 2021 by Y/N L/N
The metropc on Semanary has best customer service. Their very politr and courteous. I've been had my. Phone service there since they open
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August 2021 by Stephanie Fortune
My in-store experience was great I thought I was getting the best customer service from the guy who was helping me. It wasn't until I tried to pay my bill online through the Metro app and I didn't have the answers for the questions like what is your eight digit account code or the answer to the security question that I was never asked did I realized we had a problem. Long story short I just had to spend almost an hour on the phone with a Metro agent resetting account codes and security questions that I should have had the answers to in the first place. Nothing irks me more than fake help but a shout out to the Metro agent who helped me correct all this mess
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May 2021 by S Potts
Had a great experience overall.
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December 2020 by T Lowery
Workers never wear their masks properly when the store is right next to a COVID testing site... real cute
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October 2020 by Connie Taylor
I arrived totally messed up in the head..my phone was doing whatever it wanted to it had taken over and I was in distress..but i left a very happy camper.now i forgot the names of the ladies that helped me but i assure you they deserve a shoutout from me..thanks ladies..
