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December 2023 by Isabel R.
As first time home buyers, we were very nervous about the process. We weren't sure where to start, or if it was even possible.Enter Jay. Jay and his team made a nerve-wrecking process a very smooth and transparent experience. It was honestly painless, and so much less stressful working with Jay. He has excellent communication, and is very easy and pleasant to work with. I would recommend Jay to my friends and family, and look forward to continue working with him!
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November 2023 by Mitchell Margolis
My realtor connected me with Jay when I needed to get pre-approved for a mortgage with a pretty quick turnaround to make an offer on a once-in-a-lifetime home. Jay and his team walked me through the pre-approval process quickly and efficiently to get pre-approved and then through final approval once the offer was accepted (!)!!!!. As a first time homebuyer I had a lot of questions and Jay answered them all thoroughly and helpfully. Would highly recommend Jay and his team!
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November 2023 by Mitch M.
My realtor connected me with Jay when I needed to get pre-approved for a mortgage with a pretty quick turnaround to make an offer on a once-in-a-lifetime home. Jay and his team walked me through the pre-approval process quickly and efficiently to get pre-approved and then through final approval once the offer was accepted (!)!!!!. As a first time homebuyer I had a lot of questions and Jay answered them all thoroughly and helpfully. Would highly recommend Jay and his team!
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November 2023 by Saeed K.
highly responsive and professional best rate guaranteedeasy to work with a great supportive team
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November 2023 by monica getten
I was in a jam. a previous bank had turned me down for a loan and would not give me an explanation why after I had gotten a preapproval from them. I had already signed a contract to buy a house. I decided to try someone else. I went to Yelp to find a new loan broker and I saw Jay Sondhi from US Bank on yelp. I called him and he answered the phone. We set an appointment to meet the next day. I brought everything I needed. Jay was reassuring. He told me he could do the loan after looking at my tax returns and some other papers he asked for. Well he came through. He and Paige work their butts off. It was stressful for me. I felt that since I got turned down by a big bank, I may get turned down again. They did what they told me they were going to do and got the loan approval in time for the closing. I highly recommend Jay Sondhi and Paige. They were straight forward and explained to me what is needed. I can't thank them enough.
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November 2023 by Monica G.
I was in a jam. a previous bank had turned me down and would not give me an explanation why after I had gotten a preapproval from them. I had already sign a contract to buy the house. I decided to try someone else. I went to Yelp to find a new loan broker and I saw Jay Sondhi on yelp. I called him and he answered the phone. We set up an appointment to meet the next day. I brought everything I needed. Jay was reassuring. He told me he could do the loan after looking at my tax returns and some other papers he asked for. Well he came through. He and Paige work their buts off. It was stressful for me. I felt that since I got turned down by a big bank I may get turned down again. They did what they told me they were going to do and got me approved in time for the closing. I highly recommend Jay Sondhi and Paige. They were straight forward and explained to me what is needed. I can't thank them enough.
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November 2023 by Isabel Reyna
As first time home buyers, we were very nervous about the process. We weren't sure where to start, or if it was even possible.Enter Jay. Jay and his team made a nerve-wrecking process a very smooth and transparent experience. It was honestly painless, and so much less stressful working with Jay. He has excellent communication, and is very easy and pleasant to work with. I would recommend Jay to my friends and family, and look forward to continue working with him!
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August 2023 by Timothy C.
Jay was incredibly smart, friendly, and helpful throughout our protracted home-buying process. He always made time to talk to us and kept us in the loop on rates and the broader economic context affecting them. Always felt like he was on our team, working to get what was best for us. Highly recommend!
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April 2023 by Lizzy
Jay is THE best loan agent I have ever had the pleasure of working with. And this was my 7th home purchase in my lifetime. He is knowledgeable, efficient, helpful, detail-oriented & super responsive to any text messages, emails or phone messages I sent him. He helped navigate me through what seemed to be obstacle after obstacle in order to obtain my loan and he was also able to complete a 21-day close. I was also keeping my current condo as my 1st rental property, so the logistics of it was all new and also a bit scary to me. But Jay worked with my agent and visa versa to get this done smoothly. I cannot recommend him highly enough!
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April 2023 by Eric W.
I found Jay through Yelp while I was comparing different loan quotes. As a first time homebuyer, the whole loan process seemed daunting and unclear, especially after the first few responses I got from loan originators only mentioned very rough estimates of closing costs and very little detail on how these estimates were calculated. Jay really stood out to me because from the get go, he provided a detailed itemized breakdown of the estimated closing costs of the loan, how much the monthly mortgage would cost, and many other relevant figures. This was the transparency I was looking for, and it really differentiated him from the other loan officers I talked to. He provided these figures at different loan options and would recalculate them while I was viewing different homes. This really helped me get a great sense of what I was signing up for and allowed me to better plan when considering different homes. During the whole process, Jay was attentive with check ins and readily available for questions. The closing process was smooth and efficient and he and his team handled any issues that came up. Paperwork was clearly explained and organized neatly through the portal. I would definitely recommend Jay and his team to anyone, their professionalism and service is top notch.
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January 2023 by Raj S.
My experience with Jay and Paige was absolutely amazing. Jay was extremely helpful, responsive and provided excellent advice throughout the process. The entire application and closing process was very smooth and done in 21-days. I spoke to a few different lenders and while they were all great, there was just something about Jay that stood out, which is why I decided to go with him and his team. On the whole it was stellar experience and I would highly recommend him and Paige.
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December 2022 by Siyu Z.
We want to thank Jay, Paige and Lilia for the great experience! We contacted Jay for loan inquiry in March, but we entered into a contract in Dec. The team was always there to provide support and help. Jay is super knowledgeable and responsive. Whenever we had questions, he was always happy to help and offer quick solutions. The rates provided were also very competitive. As Jay submitted our documents to underwriter before we entered into a contract, we had solved most problems in advance and we ended up close early. I felt very supportive and comfortable throughout the entire process. I would highly recommend working with Jay for a home loan.
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November 2022 by Chee Her
My partner and I were looking for lenders but also in the midst of putting in offers since we were pre-approved with other institutions. We were recommended US Bank by a close friend but we’re assigned someone from the mid west. After talking to our realtor, he suggested we find someone local. I did a quick google search and found Jay. This was the end of the day and we needed a preapproval to go with our offer the next morning. Jay had to go on vacation but helped prep us a preapproval that morning. He’s fast and quick. When Jay was gone, we were able to work with Paige. Paige was amazing! My partner and I had a lot of questions, especially about what documents we needed to provide. Paige was prompt and always helpful. She really helped us understand and complete forms easily. It was really a pleasure to with this team.
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November 2022 by Sam L.
Having Jay as my loan officer was the cleanest and most comfortable experience. As a first-time home-buyer. Jay and Paige both had my back. Walking me through every detail on a 21-day close. Any snafu or issue, Jay and Paige were there with an immediate response. We are talking minutes!!! Needlessly to say, I got the loan closed fast, accurately and felt like I was taken care of every step of the way. Even post-close items I was still getting follow-up calls, pings and notifications, just to ensure I was taken care of. I know I got the best rate and I know I got the best service. Thanks Jay and Paige!!!!
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October 2022 by Chee H.
My partner and I were first time homebuyers. We shopped around at several different places before we were recommended US Bank by a close friend. Luckily, we did. We were able to find Jay and his team after getting different quotes. The rates we were able to get with Jay was the best out there for us. When we found Jay, which was about early evening time, we needed a pre-approval fast since offers for a house we wanted were due the next morning. Jay worked his magic and got us one that morning. Our offer was accepted and the process was moving fast. In this process, we were also able to work with Jays team. Paige was extremely helpful in everything. She helped prepared all of the documents that we needed, as well as answered any questions that we had. And we had a lot of questions. She never made us feel like we were bothering her. I really like that! Overall, I really had a good time working with this team. I definitely recommend them to anyone else.
