“I love the SERVISE their they treat you like family .and very friendly.i would anyday send PEPOLE to his store .outstanding .been a bost mobile customer for 6yesrs .thank you for your friendly service ...WILLIAM CAMPOS.”
“tech exchange is truly a community lifeline for those who need access to technology to end the digital divide. they are honest and hard working and focused on providing the students of oakland and people to empower the community for greater tech accessibility. thank you for you vision and purpose of tech opportunity for oaklanders!!!!”
“I'd like to commend Jacky Rivera For her outstanding customer service. Her People skills are superb and she is definitely a credit to T mobile. Please be sure to reward this incredible employee in someway because we need more people like her not only a T-Mobile but on our planet. Thank you so much for taking the time to read this. One more thing, Jackie took all the time she needed to ensure that I had a understanding of what is happening with my account, and she explained it all in great detail, and answered every single question I had, and she even help me pay off my phone right at the store. Simply amazing!”
10AM - 8PM
3201 Lakeshore Ave, Oakland“IT A BUSY DRIVING AREA, as well as people with small store hangouts. They're very curtious, knowledgeable, friendly, and open except for coupons and break toward your ITT fee's. It also depends on the T-Mobile phone and location of services.Climate is like a miniature amusement park.”
“I must say customer service there was on point as soon as I arrived and walked through the doors I was greeted and helped with quickly. That's what kind of service that I'm talking about. #You guys rock!”
10:00 AM - 7:00 PM
2992 E 9th St, Oakland“I had a great experience. The young man Murtadhd T was extremely helpful too. Courteous, and kind. I really can't say enough, patient. He is whom I think of customer service is like suppose to be. He cared. I really needed phone service because I found out my daughter's service was off. I had a medical emergency and had no phone service. Scary to say the least. Thank you Murtadhd T again you made my day.”
“Loved their patience nd store manager trieu offered me wifi cheaper than comcast nd associates jesus and brandon helped me patiently with 2 new lines...best customer service in yearsssss....makes tmobile looks good”
10AM - 7PM
3264 Lakeshore Ave, Oakland“They are always very helpful. The wait was long but once I was hooked up with a person she got me on a new plan with the same money and more features, and recommended a phone with a great promotion. She also helped set everything up.”
10AM - 6PM
388 9th St #161, Oakland“I would like to thank Mr Chaviye for his professionalism,patience,expertise and patience in resolving my problems with my IPhone. I would like to recommend him for an award for his outstanding performance! Thanks for giving me this opportunity! Satisfied TMobil Customer.”
10AM - 6PM
3093 Broadway STE C1, Oakland“Reana was the best. On a cold day, in a hurry, Reana helped me get through my pick-up fast and quick, answer the questions that I had. The customer service I needed today.”
“Ethan helped us out today. We had to transfer my cousin's account over and get him a new phone and Ethan assisted us every step of the way. A super nice guy who is incredibly helpful, patient and professional. We were very grateful. Thanks Ethan!”
“Jorge is an excellent employee. My 2 sons came in the store last week and he let them know that he could take care of their broken phone situation and to let me know . So I came in today and this guy rocks. He got my 3 line bill switched over to a 6 line bill with Wi-Fi internet and I am now paying like $500 less than i previously paid. And he got my 2 sons new phones. I can’t tell you how happy I was to be paying less money for more products and services. If I could I would give Jorge a thousand (1000) stars for his service. I will no longer go to any other T-Mobile locations. This location is my new home store.”