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February 2024 by Charlotte
Our experience at HVC has been some of the most genuinely enjoyable and high quality care I’ve ever received from veterinary medicine. Every single staff member we have interacted with here is so knowledgeable, friendly, kind, and sweet to my dog. As soon as we turn the corner and she sees the lobby door, her tail goes straight up in the air and she gets so excited.Our initial consultation with the physical therapist was incredibly detailed and comprehensive, and the rehabilitation sessions we’ve attended has helped my dog regain strength. Thank you so much HVC! Persephone wishes she could give more than five stars!
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November 2023 by Andrew Feldman
Horrible vet. Their business model puts the veterinarians commissions first and NOT your beloved pet.Test results due in a few days didn’t get communicated for weeks, because the treating veterinarian would not involve the other veterinarians and lose her commission on follow up care.Go somewhere else, plenty of options where they actually care about your pet.
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October 2023 by Mitchell Bakst
The best veterinary care I have found in all of the Bay Area. I drive from San Francisco to Piedmont to ensure my dog is getting the best holistic care for his health. Here they appreciate things like a raw diet and an integration of alternative modes of treatment with more traditional 'veterinary' modes that vets learn in the schools where Purina and others major brands invest heavily to ensure that the soon-to-be practicing vets appreciate the 'superiority' and importance' of their manufactured foods and products. Dr. Richter and his staff stand out from the mass of vets with their knowledge and practice of a more balanced truth about what's good for my dog.
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September 2023 by Mary Buker
Best vet ever! They take all things into consideration. They are patient, caring, knowledgeable, and have a well rounded staff that all work well together. My dog improved mobility from the exercise plan they sent me home with on the first consultation visit, and is happy every time I pick him up from physical therapy. I recommend this facility to anyone who wants the most comprehensive care possible.
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May 2023 by k s-b
Can not recommend enough. Best vet in the bay bar none, possible best vet we’ve ever worked with. Staff are incredible, drs. Are incredible. It’s become gradually a bit more expensive but i have never once felt pressured or tricked into any treatment. Dr Richter always puts choices about my dog’s care squarely in my hands, so I’m happy to pay a bit more for excellent care :)
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May 2023 by Josh Aycock
Holistic is the best! They're so kind and take such good care of our bully-pit mix Hashbrown, he actually looks forward to going there, even for nail trims and needle pokes. We started there for rehab post-TPLO but ended up moving all of our pup care there, primary care included. At Dr. Richter's suggestion, we transitioned HB from kibble to whole foods, using recipes in Dr. Richter's book, and started giving HB more frequent baths; the results have been incredible. Thank you, Holistic. Cannot recommend highly enough!
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April 2023 by Aimee Nevins
Dr. Richter is always so thorough, thoughtful, and wise! I used to take my cat all the way to UC Davis because she has chronic GI issues and a hernia in her diaphragm. Dr. Richter provides strategies and suggestions that other vets don’t mention. I always walk away feeling like he is a co-owner of my cat because he is wholeheartedly involved in helping us make decisions about her care.
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April 2023 by Joan Grealis
World renowned vet Dr Richter is available to see there. Wonderful consultation and advice and amenable to answering questions through his staff. Excited to have him as my fur baby's doctor.
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December 2022 by Claudia Beltran
Hello!I was so thrilled that Dr. Richter was able to provided another option for Grumpy Miles's stomatitis/gingivitis condition. It has given me some HOPE that FME may be avoided!!! YAY!!Looking to setup another appointment very soon.THANK YOU DR!!
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September 2022 by Duey C. H.
The entire staff, from the doctors, to the physical therapists, to the reception crew helped us through a very difficult time with one of our dogs. It was hard to get in the first time - between Covid and a lot of patients it took time. But once we were clients they were really great with scheduling and communicating. Highly recommended
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September 2022 by Daniel Broin
The staff has been professional and courteous from day one. During my visit, the staff were very helpful and made all of us feel welcome. I was very pleased with the attention to detail and thoroughness of the exams for my pets. I did not feel rushed and all of my questions were addressed in a polite complete manner. Dan
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September 2022 by Karen Taberski
I rarely give reviews, especially negative ones, but I feel this needs to be said. Don't fall for the hype. This vet may be good at alternative treatments, but I would never go there for regular vet services. I had been bringing my cat to her regular vet, but thought that I might get some additional help by seeing a holistic vet. I saw both vets over a period of about 3 years. This winter, I brought my cat in to see Dr Richter and specifically asked him to look at her eyes. They had a lot of black discharge and she was squinting. Dr Richter said that there was nothing wrong with her eyes. Shortly after, I brought her to our regular vet and found that she had conjunctivitis that was caused by an underlying herpes infection. This resulted in a corneal ulcer which was very painful. I then had to go to a vet eye specialist that conducted a procedure on her eye, with weeks of eyedrops. Then, on August 10th I brought her in to Dr Richter for an exam and blood test because she had kidney disease and high creatinine values. Dr Richter hardly touched her during the exam. In the next few weeks she hardly would eat. I contacted my regular vet and she told me to take my cat to the emergency vet. On August 23rd I took her to the emergency vet and she was diagnosed with advanced lymphoma and given weeks to live. She had lumps all along her throat, as well as through the rest of her body. This was not even two weeks after Dr Richter saw her. I put her down on the 27th. I like Dr Richter's book and the "feel" of the office. He has been kind in his communication. However, I think that the main thing a vet can do is to give thorough, informed exams and the exams he gave my cat were seriously wanting.
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September 2022 by Aurora S.
This clinic, the staff and the veterinarians are the best I have ever had my furry family members EVER visit. My kitty had bilateral FHO surgery. This is a big deal. He wasn't even yet 2 years old and an indoor only cat. I was completely heartbroken and worried. Dr. Richter and Dr. Buchannan helped guide me, suggest supplements etc, and I felt I was making the best decision possible. They were realistic regarding his recovery and their incredible team of kind, patient and compassionate people worked with my kitty, yo give him the best physical therapy possible to provide the best possible results given his situation. Let me tell you...5 months later, my kitty is practically back to normal activity if not normal. He jumps, runs, climbs the higher cat trees beating out his sister (who is super fast). He is happy and back to his normal loving sweet personality. There is NO WAY, my kitty could be here without this incredible team of insightful and knowledgeable professionals. They even would go to the trouble to schedule his appointments so no dogs would be in PT with him. HOW WONDERFUL IS THAT!!! He even received a graduation certificate and photo in a cap and gown for completion! We (meaning his sister, myself and my family) are all so thrilled to see him stand on his hand legs to reach for things, jump on the bed, etc and to play! I highly recommend this clinic and team! I love them with all my heart for their care and careful attention! My kitty will definitely have, if God is willing, have a happy, sctive, healthy long life! THANK YOU THANK YOU HVC TEAM!!!!
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September 2022 by Karen T.
I rarely write reviews, especially negative ones, but I feel that this needs to be said. Don't fall for the hype that this practice puts out. Maybe they are good at alternative treatments, but I would never go there for regular veterinary care. I had been bringing my cat to her regular vet, but thought that I might get some additional help by seeing a holistic vet. I saw both vets over a period of about 3 years. This winter, I brought my cat in to see Dr Richter and specifically asked him to look at her eyes. They had a lot of black discharge and she was squinting. Dr Richter said that there was nothing wrong with her eyes. Shortly after, I brought her to our regular vet and found that she had conjunctivitis that was caused by an underlying herpes infection. This resulted in a corneal ulcer which was very painful. I then had to go to a vet eye specialist that conducted a procedure on her eye, with weeks of eyedrops. Then, on August 10th I brought her in to Dr Richter for an exam and blood test because she had kidney disease and got regular blood tests. Dr Richter hardly touched her during the exam. In the next few weeks she hardly would eat. I contacted my regular vet and she told me to take my cat to the emergency vet. On August 23rd, I took her to the emergency vet and she was diagnosed with advanced lymphoma and given weeks to live. She had lumps all along her throat, as well as throughout her body. This was not even two weeks after Dr Richter saw her. I put her down on the 27th. I like Dr Richter's book and the "feel" of the office. He has been kind in his communication. However, I think that the main thing a vet can do is to give thorough, informed exams and the exams he gave my cat were seriously wanting.
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August 2022 by J Graves
I stand by my previous review. Just because you accept Care credit doesn't make up for your ridiculously high prices. It's straight up greed, because holistic Care for animals is less common and you know you can get away with charging more as a "novelty" so you do. That's shady and against the spirit of holistic healing. You should be ashamed of yourselves! Your business is classist, and no options for folks who are not wealthy.
