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December 2023 by María Alejandra Mendoza
Friday 5:30 am and the gym closed when it was supposed to be open at 5 am… many folks waiting in front in the cold and others in their cars. What a lack of respect… Like many, I had to leave because we have limited hours before work. The manager needs to seriously adjust something because this can't happen.
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December 2023 by Cristian Fernandez
The opening crew is consistently late. Switching back to Crunch. Give me a key I'll open on time*Update 1: 12/15/23 5:30 am... yesterday they opened 10 min late, today they didn't open at all
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December 2023 by Clay Simmons
Been a member of Fitness19 for over 10 years. I used to go to the Concord location before this one opened in Oakland. Concord was good, but Oakland is great! There's always a positive vibe here. Its members are up-beat, friendly, diverse, and always respectful. It has a good mix of serious athletes and newbies, guys, girls, etc. The age demographic is a bit younger, which is great. It'd be nice to have a couple more squat racks during the after 5pm rush, but there's a good system in place for waiting your turn that works for everyone. The front desk is responsive and the trainers are especially good. Justin, Jesse, Natalie -- these are some of the best out there at what they do! They are all very knowledgeable and anxious to answer questions and help out. Keep up the great work!(Taking away a star because opening on time in the mornings has been an ongoing issue. Need more incentives for those early morning front desk workers and a one strike you're out rule if they sleep in. It's not cool to have a parking lot full of people waiting to get in 30 minutes after opening.)
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December 2023 by michele c.
Yeah so...after a year will says lots of issues here. Firstly the crowd is weak- especially my fellow females- so many distracting and inappropriately dressed women filming themselves doing thrusts. So many thrusts. So many wannabe influencers. Tons of armchair cross-fitters slamming the shit out of the weights- which despite the pleasant folks who work there best effort are all over the place never racked...The locker room is the worst tho- I'm not non- binary or any of that but I am androgynous...the amount of shade I've received- hard to fathom. Any non feminine woman knows exactly the whole 'woman freezes in mock shock at your presence and has to double check she's in the right locket room' rigamarole ...when I'm partially dressed or naked!! It's pretty clear I'm all woman and just made to feel bad because I'm not wearing layers of makeup or have stretch pants so far up my ass you can see if I have hemorrhoids. Tried to cancel and they have some bullshit 3rd party website and they charge you a yearly fee even thought it hasn't been a year...so yeah. This is a 'you get what you pay for plus a little more hidden fee situation.
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November 2023 by Richard Blank
7pm closing time on weekends. Being closed as much as being open. On a month to month membership , they charge a $50 annual fee even if you’ve been there 2 months. Shirtless people in the gym filming themselves with tripods. Not the most user friendly gym.Updated 11/28/2023 930pm: correcting myself, you have your own employees out of uniform taking their own shirts off and taking pictures of themselves and other shirtless guys posing in the middle of the gym floor lol
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October 2023 by Cortez Garcia
Just moved back to Oakland and was looking for a gym got a 3 day free trial and really enjoyed the energy here. I would also like to mention Axel very welcoming and friendly.
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October 2023 by Evyrose Lopez
Nathalie is the best!! I’ve been working with her almost a year, I’ve explained my weight and fitness goals and she pushes me to reach them. I feel challenged and that she really understands what I am trying to achieve. I would recommend her as a trainer, weather it’s 30 minutes or an hour. I feel way more motivated after our workouts which push me to start coming in even on days I don’t come into train. Having a fitness trainer helps you to also get familiar with the machines which she is great at showing me exactly how to use them and to feel comfortable on my own. Always a pleasure and worth the training with her!!
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October 2023 by Naazgol Koushafar
Working with Nathalie for the first time has been an incredible experience. From the moment I walked into the gym, I felt comfortable and welcomed. Her warm and friendly demeanor immediately put me at ease, making it easy to share my fitness goals and concerns. Her expertise and guidance have encouraged me to continue going to the gym even when it feels hard or uncomfortable. I can't recommend Nathalie enough! She's the best :)!!!
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October 2023 by Alysha
I’ve been working with my personal trainer Nathalie for the past 8 months and it’s been such a great experience! Every session is energizing and I learn something new from her each time. Nathalie has made me feel much more confident in the gym which has helped me grow into my strength and stay consistent with my progress. Thank you Nathalie!! ♡
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October 2023 by Luis T.
Staff is super chill especially Abel he's always helpful and knowledgeable. Would recommend
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October 2023 by Isabella A.
Abel was very kind and helpful when I needed to cancel my membership. Very appreciative of the quick and easy support.Thanks!
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October 2023 by Kevin T.
That handsome bro Abel yea you know who I'm talking about, he single handily turns this place into paradise! Customer service above and beyond! Someone give this man a raise matter fact make him ceo. -One happy customer
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October 2023 by Chicken K.
Abel definitely one of the best staff members here fitness 19, super respectful , will always keep a lookout to make sure the gym is in good condition and consistently walking around doing checks truly one of the best workers here.
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September 2023 by T. Arroyo
*Update *Most of these concerns have been addressed & it’s made such an impact for my experience. It’s cleaner, it’s cooler & the signage seems to be working because the weights are where they need to be. I have seen an uptick in staff making rounds, and that has been greatly appreciated. Keep up the amazing work??I love this gym!There’s a lot of opportunities that would help this gym be better.-Cleaning/ dusting the machines (specifically the treadmills & stair masters) lots of dust caked on & droplets of people’s sweat.- Maintenance to the broken treadmills or even having a sign that it’s out of order.-Removing the toilet brush from the ladies restroom. It looks unprofessional & is probably the reason the stall always smells like dirty cleaning supplies.-Fixing the LED lights in the ladies bathroom. It’s been flashing for more than 6 months.-Front desk staff rarely greets customers when they arrive or when they leave. Anytime I buy something at the front desk it’s a real awkward, quiet transaction. Very minimal customer service.-The boxes of supplies that are kept in the shelves should be moved to the stockroom. It looks super tacky seeing it there.-Posting rules in high traffic areas that communicates that during peak times to not just stand around & socialize or hold machines for people who aren’t there or people who just sit at the machines on their phone for long periods of time.-Reminders to re-rack the weight used. Seems like a bunch of novice lifters aren’t aware of gym etiquette so having it posted somewhere could help.-Better ventilation. I’ll go in there & it’s super hot, sticky & congested. I’ve asked for the staff there to open the doors which sometimes leads to randos walking in on that side. But, without those doors open it’s almost impossible to lift without feeling asphyxiatiated.This seems like a lot but, they seem like some quick fixes that would really make this gym even better than it currently is!
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September 2023 by isela paz
This is the BEST gym. Everyone is so friendly and the equipment is great. Best employees especially axel.