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May 2024 by Michael Hart
This is about fedex as a whole, not just this location. Fedex is unable to deliver to my building that has about 200 people living in it and will attempt a failed delivery day after day and their website wont allow you to change delivery instructions even though it pretends to give you the 'option' to do so after an annoying login process.
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April 2024 by Brad B
Arrived a few minutes before six, only to be told they were already closed and couldn’t help. Rude people at the counter. ?♂️
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February 2024 by omar aldhaimesh
very nice customer service fair price i drove 35 minutes just for take business with them i recommend it to anyone one they also has the best passport photos in the bay area
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December 2023 by Erich Grois
Do not go here for passport photos. Horrible customer service.
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October 2023 by BB3
used the self service to FAX. Once I paid attention to the instructions, everything was fine.
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October 2023 by L L
This has become my go-to printing spot when I need actual paper for work. The staff is cool. One time I tried to ship something internationally and I didn't have all the info I needed, the staff took so much time going out of their way to help me.
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August 2023 by Chris Lan
Closed during business hours with no explanation
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July 2023 by Constance Williams
Steven at store number 0766 location JEMKO gave exceptional service to me in faxing documents. Your most responsive service provider. Thank you Steven!
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June 2023 by Alex W.
If you ship things here and want a receipt (in case there are issues with your delivery), please avoid this location. I always grab a receipt in case I'm returning something and the Vendor claims it wasn't received, but it's really hard to get a receipt here given the location is understaffed and they always seem to be preoccupied for lengthy times with other customers. I've even come 10 minutes before close and the doors were locked and although they took the package, they claimed they wouldn't get me a receipt since they shut the systems down for the day. Now, I end up taking a photo of the package with the tracking number and the store in the background to hopefully prove they received the package since my photos have a time stamp and geolocation. It's the best I can do if I have to come here when the staff fails to do their job.
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May 2023 by Señor Loro ツ
The don't help enough i waste 30 min y one lady Say My conputer is slow You need yo try another location...
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May 2023 by Kristin I.
I've been using this FedEx for over 10 years and I can't say enough about how helpful they have always been. The staff has turned over a few times but they continue to hire people who are knowledgeable, helpful and kind. I've rushed in at 4:55pm to get something important shipped by 5pm and they're unflappable. They all seem to like working together too. I just really appreciate good service by sweet people these days
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April 2023 by Anita W.
I want to give a shout out for excellent customer service to the young lady who helped me on a Saturday night 4/12/23. Thank you very much for your excellent customer service.
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April 2023 by Aja D.
I haul a$$ to get here after work and they decide to close early. Sign clearly says they close at 6. Not 5:30, not 5:45. I just need to drop off a package. Going to try another place.
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February 2023 by Rechel Williams
I came here to print some documents for an event and Cathy went above and beyond to assist me! Give her a raise
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January 2023 by Jackie C.
Went in a week ago because I'm getting my passport rush renewed through FedEx's partnership with Rushmypassport.com. I needed to print out all of my documents, get a new passport photo and put together the entire application packet to send out. The employees were extremely helpful and patient and made sure that everything got sent out by the 3 pm deadline. Huge shout out to Courtne and Kenya, thank you so much! I even got the notification that my package made it to the passport center the next morning.
