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March 2024 by Katelyn Ward
Nice people working here. Got our order right.
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March 2024 by C Navarro3
My first time ever rating a business. But this place is Horrible. From the rude cashier with braids ignoring costumers, having his pants under his rear end exposing his underwear. The cuss words being used with the other worker, especially the brother with the braids. I waited 35 minutes for a regular coffee and sandwich, and they still got my order wrong. Never again!
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February 2024 by Hazel Baby
Horrible horrible horrible don’t die ppl. There serving molded coffee. They don’t clean there coffee pots. They leave the coffee in for Days at a time.
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February 2024 by Shay Edwards
On this historic day, marks the first and the last time I will give Dunkin Donuts my business. We ordered and waited THIRTY minutes for two coffees and some food. I know what you’re thinking, was if a rush? No. There was no rush. Only one gal who ordered a small coffee and donut. Who got her food in a timely manner. It was so evident that there was no communication between those who were working. I saw my coffee get made TWENTY minutes before they finally gave it to me. By the time we received our food, it was past the point of wanting it. We missed our event we were headed to because it took so long. They just kept taking more and more orders without completing a single one. What a terrible experience.
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December 2023 by yasmin tinoco
Every time we come they always take too long and never have any donuts they always take 15 min just for a hot
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December 2023 by Stephen Bullard
Worst Dunkin’ Donuts on the west coast do not come here, ordered off the screen like the staff asked then they completely ignored our order and after standing around for 15+ minutes we checked in and they didn’t even know we had placed orders. Idiotic staff would go anywhere else.
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December 2023 by Caroline Duwaerts
This store has become creepy...They won't accept cash for security reasons which doesn't put you at ease when waiting in your car with your window open for 10min.But even more importantly, their service is extremely slow, as stated above took 10min for someone to come to the intercom and I had to scream my order to the person as the first 3 times I said it they couldn't understand/hear.
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December 2023 by Paul Her
Staff is super slow and prioritizes drive thru. Always a long wait even with 1
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December 2023 by Thakur Sandeep Singh
Very good customer service. Thanks to the staff for being human. Observed that the staff was really kind and helpful to people.
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December 2023 by Michele Hall
I gave 3 stars because every time I go there and order I get "We out, we ain't got that either". I know it's not the workers fault but the company need to do better. We usually settle for something after waiting. I understand some time but not majority of the time.
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December 2023 by Janice Ryan
They didn't have any of the donuts I wanted at 8:30 on Saturday morning. Some of the staff seemed decent, but harried. The man helping me was unhelpful, loud, and obnoxious and when I asked "Can we please stop talking about this?" he refused to help me and wouldnt give me my food.
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December 2023 by C “CM6” M
When ever I go in the morning, I already know it will take longer then usual to get my order everytime. Never alot of customers but it's always Less then average customer service. Better staffing has to be part of their plan if Dunkin plans on staying open.
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December 2023 by Anja Parker
This place is a managerial mess. One guy was waiting 30 minutes, no one was up front, the employees all seemed to be confused but apologetic. The employee who helped me seemed to be unaware of the donuts available and told me they didn’t have what they clearly had in the donut case. They need leadership.
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November 2023 by Robert C.
Awful service! I watered 30 minutes for a coffee and an ice coffee There was only 2 person. Working and one decided to take his break when the place had a big line 0 stars
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November 2023 by Roland B.
I would give 0 stars if I could. There are only two possibilities when going through the drive thru. You will either wait 30 minutes for your order to be taken even when you are the only one in the line, or they will simply ignore the drive thru completely making you have to go inside where they are wearing the headset for the drive thru they just are not using them. Customer service is ass when you go inside. I work in an office down the street, and my whole office has a running joke on how awful this dunkin' is. We have never had a good experience at this location. Also, the location is horrible they have been robbed multiple times where they no longer carry cash at this location. If Starbucks has a line out the door and this dunkin is empty with no customers, I would still choose Starbucks cause I know I would still get my order faster. Don't even think about ordering food either cause somehow they are always out of stock for everything, even on their food delivery days. Just go to another location this one will give you a headache.
