-
January 2024 by J. Simpson
I've bought mattresses from Pete since 2001, when he had a store in downtown SF. Luckily, I found him again on the internet and just bought another mattress. He's always been great to deal with, gives suggestions to save you money, and I trust the quality of what he's selling me. In addition, his prices are always well below retail.
-
December 2023 by Adi Andreeva
If you are looking for great service, knowledgable people, high quality and an amazing deal, look no further! Pete is your guy! I have bought several mattresses from him over the years and he has always been super helpful, delivered to my door and had what I am looking for! Highly recommend!
-
December 2023 by S. Davis
Excellent experience! Immediate response to my inquiry. The owner was super helpful to determine what mattress I needed. Delivered quickly & great price. Highly recommended!
-
July 2023 by Kate O.
I recently relocated to the Bay Area and desperately needed a mattress to sleep on for the next week until my furniture arrives. I don't even have my car yet so I was really limited in terms of options for securing said mattress and debated staying in a hotel for a high price instead. I texted Pete early in the morning and he responded right away saying he had a Purple that met my size requirements. He subsequently delivered the mattress to me for free later that same day and I slept in it that evening. I was exceptionally grateful and it's super comfy! I plan to set it up in my guest room for friends and family to sleep on when they visit. I highly recommend Pete if you need a mattress quickly that won't break the bank! He's essentially the Nordstrom Rack for mattresses.
-
April 2022 by Sylvia A.
I have an invalid at home to keep comfortable, and our old mattress was long since stone dead - but going out to mattress-shop had all the makings of an ordeal. I am so glad and grateful I contacted Pete yesterday! Over text, we discussed our needs, preferences, budget. He was responsive, reassuring, and clear. Today he delivered a very-top-of-the-line, name-brand mattress at a fabulous price - we saved easily $1200 or more, compared to the lowest published price I could find online, and he's a great guy! We are lounging on it now, so comfortable that we feel like we just checked into a five-star hotel. Thanks again, Pete!
-
March 2022 by Ethan E.
I got exactly what I wanted, delivered right away, at a fantastic price. My old memory foam mattress was sagging and messing up my back, so I found this place. Since Covid they're operating on a personal shopper model instead of a storefront--I called and gave a general idea of what I wanted, and Pete suggested a couple brands and models that might work for me. I looked 'em up online & checked some showrooms, then texted back the next morning with a list of faves. He was able to get me the top-of-the-line version of my first choice (a king size Simmons' Beautyrest Black spring mattress, in extra firm) for 60% below retail--$2,300 off!--and $500 cheaper than the economy model I'd been considering before. I signed off on the model & price in the morning and he was there by early afternoon, helped me carry the thing up the stairs & onto the bed frame, and offered to exchange it within 48 hrs if I wasn't completely satisfied. I woke up the next day feeling better than I have in weeks, and shouldn't have to buy another mattress for years to come. If you've never had a *really* nice bed before, it's 1000% worth treating yourself. It saves the expense & hassle of trekking to Ikea & the dump every couple of years to replace cheap ones that don't last, plus your back, neck & shoulders will thank you.
-
February 2022 by michelle r.
*** Buyer Beware **** I would not purchase a mattress from this person unless it is the absolute mattress I have in mind and chosen. I provided the three mattress choices from Mancini as he suggested and yet he deterred me to a completely different mattress. I paid over 1350 for defective mattress that he refuses to acknowledge replace it or return. The mattress is not even a month old and it's sinking. I weigh 135lbs and no way it should sink. This business is unethical probably unlicensed ( I did a lookup ) and no integrity. A mattress is such an important purchase. I've communicated this to Pete and he was illogical and downright unacceptable in terms of a business person. SAVE yourself the headache and purchase from another distributor. This one is plain con man with no license and probably picks up the mattress in Livermore where Mancini has a warehouse. Cut out this middleman and purchase one at Costco. I had purchased one for my place on Maui and ut was fantastic I probably paid under 600.00 fir a queen size mattress and it's fantastic. This is the manner this person who has no storefront any longer and most likely just up sells the mattress to you. I would provide there messages sent from this individual to see the communication pattern . I will leave that for the courts.
-
January 2022 by Molly Klett
Called and he was super helpful.
-
November 2021 by Katie J.
I saved so much money on a brand new, still sealed in the bag Sealy mattress--about $1000!! It's my understanding that the process has changed slightly from before, in that Pete doesn't have a warehouse for you to visit anymore, and so I would suggest you go to a mattress store, find a few that you like, and then text him. He gets the mattresses from his distributor connections from when he used to have brick and mortar stores, so that's where the savings come from, from what I understand. Really nice guy, great savings, so quick, included tax and delivery in his pricing and saved me a bunch of money. His texting style is very to the point and blunt, just FYI! But a really nice, helpful, easy to work with guy.
-
September 2021 by Accessed By Luckiee.
The guy who answered the phone was super rude, I will not be spending money with them at all.
-
August 2021 by Forrest Hsu
Tried to get in touch via email and phone multiple times over the course of two weeks, and even drove up to this location to try to get someone. This warehouse is not open to the public, and they never got back to me.
-
May 2021 by Midsommar W.
He does have amazingly priced mattress, texted him and he said he has a tempur pedic for $600, which is insanely good. The only reason I'm leaving a neutral review is I didn't get to book an appointment with him. The owner was out of town at first, but he still responded to my text which I'm grateful of. Although he still didn't give me a time after he came back, so eventually I just decided to spend 3 grand buying a mattress from a store since I do need one immediately. Well I'm sure if you are on a budget and don't mind the wait, it would be a great place to go for mattress shopping. Hope that next time I'll have better luck with booking appointment.
-
April 2021 by pete gregory
Amazing mattress values.Shred the price of big box stores by buying here. Top quality mattresses at a fraction of the prices found elsewhere. Call them for an apointment.
-
December 2020 by Michelle M.
I needed a new King Mattress and wanted it to be similar to what I had.. Went to a retail chain to lay on a few.. Looked online and got confused by all the models made by the same manufacturer at various outlets, since I know you can price shop mattresses.. Read the yelp "Best of" and found Pete Gregory at Direct Mattress Outlet. He explained some things to me and hooked me up in minutes with the top of the line Beautyrest I wanted at a significantly cheaper price and delivered it to my house a few hours later! Insane customer service! Covid Safe delivery... and now I am a happy sleeper again. Would highly recommend you call Pete if you are in the market for a mattress without any hassles.
-
April 2020 by C K.
As I write this review from my California King bed, I must say that this is by far the best experience I have had with a mattress company. Product Knowledge: Pete Gregory at the Direct Mattress Outlet was very knowledgeable and helpful. He helped me narrow down my options and gave me very good options and deals based on my budget. Payment: Cash, Zelle, and Venmo. Delivery: Due to Direct Mattress Outlet being local, I had the option of same-day delivery. For a bed at this time is very rare. Direct Mattress Outlet does have COVID 19 guidelines due to all of the current changes. I had manpower at the house so I just needed it delivered. Overall Rating: I would give Pete Gregory 5 out of 5 stars. What was a nightmare for a 38-week pregnant woman thanks to poor customer service from another mattress company, has been a very pleasant, positive, and fast experience thanks to Pete and his brand, product knowledge, and service. Pete really does have your back and mattress.
