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April 2024 by Three Cullors
At 59 years old, living a very active life I’ve seen more doctors and been in more medical facilities Then I care To admit. I have never had a complaint about any facility and only one doctor in the more than hundred doctors that I’ve seen hasn’t lived up to my expectations.Now for the Embarcadero Concentra facility If I could give a -10 stars that wouldn’t be enough.It starts From the moment I walk in, and I’ve been there approximately six times now, With looks and attitudes of annoyance from all staff sitting behind the desk. They make it clear that I’m nothing but a nuisance to them. hate to bring up the race thing But you can’t help but to notice the change in attitude when somebody of their race comes in And the pleasant smiles they receive as opposed to turning around and walking away or completely, ignoring me when I walk to the desk.And the doctor is no better! Of the eight or 10 employees there that I’ve had dealings with, the only ones Pleasant with the two gals that did my EKG. The rest Of the employees would be better suited to work in a penitentiary where their attitudes are more acceptable.The doctor will also let you know that you’re nothing but an annoyance and a paycheck. Doesn’t care what you have to say, Won’t listen to what you have to say, he just wants to schedule surgery and get paid and get you out. Your condition is meaningless to him, the only thing he’s concerned with is if he can use it as an excuse to operate. Then, after the surgery, if it goes that far, he will have nothing to do with you regardless of how serious your condition is.I’ve done a lot of business with the Walnut Creek Concentra. The staff there are all welcoming, courteous, and helpful. It couldn’t be more opposite then Oakland/Embarcadero Concentra, If at all possible stay away from this one!!!
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April 2024 by good Luck
Very efficient and friendly
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April 2024 by Leonardo Inti Yume Coila
They were very understanding and this was my first true medical experience in the US. They were pretty welcoming and understanding, both qualities which are greatly appreciated.
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April 2024 by Crystal Harrell
Juan was amazing! He was really quick and handled everything with a high level of professionalism. The atmosphere was also really pleasant and relaxing.
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March 2024 by Trina Williams
The young man that drew my blood and processed my urine was amazing. I think his name was Juan/JR.
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March 2024 by Papi Javi
The service was excellent also with time they do it really good no waiting, was really quick.Thanks Concentra .
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March 2024 by Teena Werner
A bit on the expensive side but overall treated well. This was my first visit. Just don't go at 10 minutes past 4 to get in urgent care. They don't take ya. So really not open til 5!!! This was my second visit
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March 2024 by Ja'Shawn Fields Jr.
It was an excellent experience.
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March 2024 by Jay Lorenzo
Very. Fast good people
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March 2024 by Danielle Black
I did a preemployment physical here. The whole staff was super friendly and professional. Carla, Genesis, and Jovanni were great during my interactions for the physical and all the additional tests. Overall a great experience!
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March 2024 by Nae Lacy
Nice office staff was nice
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March 2024 by Peng Vang
The exemplary conduct and adeptness displayed by the staff and front receptionist during my recent appointment were truly commendable. While already proximate for my initial morning appointment, I proactively reached out to the establishment post the completion of the aforementioned visit, seeking the prospect of an expedited slot preceding my scheduled afternoon allocation. I was gratified to ascertain that they could promptly accede to my entreaty, affording me an opportunity to be attended to a full two hours in advance of the originally earmarked time. Such remarkable flexibility and service proficiency not only surpassed my anticipations but also significantly enriched my overall engagement.
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March 2024 by Mitsu Hayashi
The entire team from Dr. Comer to the wonderful physical therapy team upstairs are extremely thoughtful and empathetic professionals. I had a extremely difficult and unprofessional experience from the South San Francisco location so it was a blessing that I was able to switch my care to Oakland! I wish I had came to them first! Would've saved myself the headache and probably would be further along on my recovery process!
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March 2024 by Sabrina Thompson
This place was great! They took really good care of me! Especially Rosie and Veronica. They went above and beyond and I couldn’t ask for better care.
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March 2024 by Karla Woods
West Embarcadero Concentra delivers excellent service. They are welcoming, friendly and knowledgeable. All staff were neatly dressed, well mannered and respectful. The wait was minimal, less than 15 min. The entire appointment took about 45-1hour. This is my third visit in 8 months with them for different things and they have been excellent each time.Extremely consistent staff and clean facilities.
