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October 2023
Customer care is impeccable. Every employee I've dealt with has shown complete dedication and respect.
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January 2020
F****** Trash. Went to deposit money for my mother. They were not helpful nor were they friendly. Go to Citibank China town. They have much better customer service. They had an attitude and I rushed to the bank before 5 to deposit cash. B**** had the most stank attitude. Horrible f****** branch.
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March 2019
Honestly don't understand why a bank downtown doesn't open until 10am on a weekday. And closes at 5pm. I really need a new bank. These hours are ridiculous. Not to mention the entire branch really needs a refresh.
