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December 2023 by Lisa C.
Did you know that Citibank does free notary if you have an account with them? I recently experienced exceptional customer service at Citibank's Fruitvale branch in Oakland. Maria Martinez is the manager and she and her staff are very professional and courteous. This location is at the Fruitvale BART transit center. Se hable Español.
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September 2022 by Luis Garcia
Myfamilylivestogetheratalltimesplusone
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September 2022 by Google user
Myfamilylivestogetheratalltimesplusone
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December 2019 by T S.
Parking sucks. Citi bank sucks in general. Terrible locations and with closing of branches and not enough tellers/staff, waits are too long.
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August 2019 by Hector A.
Service is horrendous, they don't know how to do their job. I wanted to open a savings account and they were asking for really random papers ... (as I work in banking I know Mario the guy at the desk doesn't know anything) so I brought the same papers to another branch and got my account opened without any question like all the ones I was done in this branch.
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May 2018 by Karen C.
If you are a Citibank customer keep an eye on your account, especially if you use Zelle to transfer money. Due to their error, Citibank/Zelle "failed" a transfer and didn't notify either me or the sender. Then, after they took the funds back (that had deposited the day before), they decided I would be overdrawn as well. As of this moment, they claimed they returned the money to the sender, which they have not. Their "resolution" was to suggest the sender send the money AGAIN, so they can take the entire thing to cover the overdraft that wouldn't have happened if they hadn't taken the money!! They said they're having issues with other customers as well, so if you use Citibank, check your account. This is outrageous!!
