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January 2024 by Michalla Moss
This is my second time frequenting and purchasing.My first was a large quartz and Black small tourmaline on stands.And today I bought a small labordorite slab and a small Amethyst geode on stand.- Prices are reasonable- Quality is great- Good VarietyOverall super happy and definitely plan to go back soon.
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September 2023 by Joe R
Filled to the brim with positive vibrations
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October 2022 by Kiyomi
It's unfortunate that I have not written a review before this moment because I typically have great experiences in this store. What I experienced in the store today is upsetting. I went in the store planning to purchase Palo Santo and the woman behind the counter made me feel very uncomfortable with her hostile demeanor. I calmly let her know how I felt and responded by telling me to leave the store. It was such a confusing response to what I had just said to her that I questioned whether or not she had heard me. Confused, I stood still trying to make sense of the encounter and then she threatened to call security on me. The disparity between my demeanor and hers was visible. I was honestly nervous and then another woman chimed in and started yelling me at me and got in my face. I left the store feeling unsafe.
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January 2022 by K C.
A fabulous young lady who works on the weekends helped me select all my Christmas gifts. Store was very busy and she was running the store on her own, multi tasking between customers. She remained very calm and warm to all customers. Her knowledge and expertise was very helpful, providing so many options and opinions. All of my friends and family loved their gifts. I certainly will be returning to the store to look for this nice young lady. I commend her on her exceptional customer service skills!!
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January 2022 by Ivy L.
This is a great store to shop and it provides lots of selection. Sometimes if you can't find anything that you like, you might want to ask because not all the crystals would display in the shop. I found some special one to increase my luck.
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December 2021 by xai
Allyson was extremely patient with helping me pick out the right crystals for me to purchase!! She informed me about what each crystal was beneficial for and made sure my purchase was satisfactory.
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December 2021 by Sherilinh
this shop is very helpful i was looking for a nice necklace and a very helpful person came and help me
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November 2021 by Karen Christie
I was very impressed. I’ve been to a lot of rock shops in my day and just moved to Oakland. Specimens are high quality and reasonably priced for today’s market. Some very rare items. Owner is kind and knowledgeable. Going back!
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November 2021 by Rachel Velarde
The person helping me was very helpful. She took the time to explain my options and packaged my purchase in a nice box. I have made many purchases here. Love the quality and service! ❤
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November 2021 by Julie N.
Same with the review below... Came here as my first crystal experience and the person behide the counter didn't seem in-tuned or could answer any of my questions about the crystals. I also asked for a yoni egg.. she had no idea until I described it- and they brought it out in a bowl... with them all in one bowl.... all scratched up? Lol when I left with my purchase she just dumped all my crystals in a paper bag and called it a day. I was thinking, dang.. don't scratch all my sh*t up!! My one and only crystal shop now is stone room. There's a stone room 1&2 in Berkeley/Albany!!
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September 2021 by Tamara Houston
I LIVE TO LOVE CW&W! Shirleen and her team are amazing. Every tension relieves itself when I walk into her space. It’s open, warm, exotic, intimate and evidence-based. Don’t miss that.
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August 2021 by Martin C.
Was in the store last week and was looking forward to buying a crystal or Quan Yin! I was asking the clerk behind the counter questions about some stones and she had no idea how to answer any of my questions so it was a trip wasted! Drove to the Stone Room in Albany instead! Owner there helped me with purchase! It's a shame when the owner puts someone behind the counter who has no idea what they are selling. I did get this magical Quan Yin on Lakeshore when the person at that time had some knowledge of Buddha's and crystals years ago! Oh well...Times change...
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August 2021 by Kyma L.
very calming when u walk in smells like incense they have many crystals there's such as rings,brackets,waist crystal very pricey tho but good quality,need to come back!
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July 2021 by Kimberly B.
Quick stop before closing. The shop lady was super helpful and found our items for us. Not just a crystal shop, but also have everything you could possibly need for incense! They don't have resin coated sticks, but they do have some basic incense sticks and resin itself along with charcoal tablets, smudge bowl, etc. I didn't look too much at selection because they had what we wanted which are pretty standard (frankincense, myrrh, and palo santo).
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April 2021 by Felicity C C.
So normally when I go in the store the staff is really friendly and very helpful but since COVID the store hours have changed they say they're open but they're not when you call you get no answer and it's a little frustrating because it was one of my favorite stores also recently I went in and the girl was on her phone I spoke to her two times and she didn't hear me then she finally was like oh hey and then proceeded to go back in her phone and the whole time I was in the store she was on her phone other customers walking in and she barely noticed them. Normally you get more help and the staff is very friendly but the past few times I'm not quite sure what's going on
