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July 2024 by Maura Ginty
Run away as fast as you can. They are not able to help you with anything
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May 2024 by BB3
Al' Jon F. Was fast and friendly
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September 2023 by Ali Mohammed
Bad customer service I’ll try to send a wire transfer they make mistake three time and every time they cost me $100
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February 2023 by Joey Powers
Only gave one star so I could post. In town to help my sister after surgery. Went to her bank to deposit $200 cash using a printed deposit slip from her checkbook. Cashier refused to accept CASH because I wasn’t the owner of the account! I told him about my sister’s surgery .I could go to the ATM outside the bank and make the deposit but they would not accept cash … at a bank !! Or if it was a check, they could accept it but not CASH!! Because my sister was recovering from surgery her brain was foggy and she couldn’t remember her PIN for the ATM. So I had to get her out of bed and walk her into the bank. WORST BANK EXPERIENCE EVER!
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November 2022 by Sandy Y.
I haven't dropped by this branch in a long time. I came during lunch time and surprisingly there were no long lines. Made eye contact with some of the employees there, and only one greeted me while I waited in line. There were a few customers ahead of me and just a little bit of a wait. I was out in about ten minutes.
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October 2022 by Dajanay C
Went in to open a business account , they didn’t have any bankers and I was the only one in the branch & the manager didn’t want to help in opening a account. Terrible customer service and Just lazy.
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March 2022 by Kyshadah Mc Gowan
Great Location Great staff very helpful and very clean and no wait
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February 2022 by Dajanay Coleman
Went in to open a business account , they didn’t have any bankers and I was the only one in the branch & the manager didn’t want to help in opening a account. Terrible customer service and Just lazy.
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June 2019 by Jay J.
If you got nothing but time go to this bank one banker are your serious I waited for nearly 1 hour and they say they are busy ther was me and another customer if that's busy to them then what is slow I'm in the bank still waiting while I'm writing this review and the teller ther very rude she didn't have a name tag on or i would add her name to this review never coming to this bank again
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February 2019 by Angela S.
This is the closest chase to my house I always go in and out less than 10 mins. The bankers are nice and so is the tellers.
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February 2019 by T S.
They will charge you for a cashiers check to close your account. If I'm buying a car or making a down payment in a house you expect to give me $50k in cash otherwise? How rude.
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August 2018 by Jen Elise M.
I just got shorted by the teller here. The teller counted my cash then put it in an envelope. I got a half a block away to pay my contract worker and I was short $200. I immediately returned to the bank and talked directly to the manager. The teller "Jessica" was away from her window and when she returned they counted her drawer and surprisingly it balanced. They refused to look at the video footage of our transaction. I will send a written complaint to the bank. $200 is a small amount but this bank needs to address this teller and protect its small businesses. I learned a lesson to count my cash even if the teller does. Very disappointed with the fact that they won't look at the video which would resolve this.
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July 2018 by PoppinHuuh -
They only have one banker and the wait is so long ??
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December 2017 by Goapeshitzz 12
They only have one banker and the wait is so long 😣😣
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October 2017 by lenora thomas
Parking is terrible, but the employees are great
