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December 2023 by Steve Sims
The best rental rruck experience I have had so far. Excellent service from the staff even the people back in the shop are on there job. Highly recommended and I will be back.
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October 2023 by Esthefania Chapa Espino
Great customer service, give them a call and try
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September 2023 by Neka Woods
I reserved a truck online and when I arrived the manager seemed a little off. I proceeded to give my confirmation number when he immediately denied giving me the truck with no explanation. When I asked to speak with a manager he claimed to be the manager and he had no information to provide me to make a complaint. I hired movers etc and was paying hourly so not having the truck on time cost me big time. Today is 09/02/2023 and my rental was for 10am. I’m now waiting for budget to call me back. Unfortunately the movers are being paid without even starting the move. This is terrible. Do NOT DEAL WITH THIS RACIST COMPANY!!!! Shadi was very rude and dismissive to me and my husband. Save yourself and go to a professional company that will treat you with respect.
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June 2023 by Paul McNees
Awful experience. Called the morning of our move only to discover that they didn't have any trucks. Now we are left with all of our boxes and no way to move. Highly recommend you go with another company.
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April 2023 by Jordan P.
The employees here are fraudulent and combative. I made it very clear that I had my own insurance, yet they still charged me the rate for their insurance which practically doubled the cost of the rental... stay away at all costs!!!
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August 2022 by Martha J.
This guy at the customer service was kind of rude did not like his attitude but overall the truck was fine and gave me no problems that's what am giving it 1 star
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May 2022 by Amelia Littleton Ware
Great experience! Shadi was super nice and really efficient at getting us our truck. I called a few times leading up to the move to make sure I had all the details and knew the truck was there and he was always very kind and helpful.
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May 2022 by Isaac Durst
Great service! Makes you feel like you’re part of the family. Highly recommend. Have been here multiple times and always my number one stop.
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March 2022 by Autumn Zuver
Shadi SAVED my relocation plans and ensured a truck for me…absolutely came through with 6 star service!!!! My reservation for a truck with a competitor fell through only a few weeks before my relocation out of state, and Shadi gave me his word he would do his best to have the truck I needed. Forget going ANYWHERE ELSE!!! Call Shadi! He’s a customer service professional and should be given a raise!!! Thank you sir for taking much of the stress out of this interstate move. I’m sooo grateful ??
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February 2022 by DJ Events Entertainment
I hope you don't rent here. Horrible service. I book with them, and they didn’t have the courtesy to call me and cancel my reservation. I found out I did not had a truck a day before when I called to see what time i could pick up the truck. The man on the phone was extremely rude and hang up the phone.
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January 2022 by E. C. M.
If I could leave this without any star, I would!! I have tried to call the customer service to get pricing on a cross-country move I am about to make. When I called, someone (I think his name was Daniel) was so hard to hear and I apologized and told him I am having a difficult time hearing him. He asked me if I was on a speaker phone and I told him I do not use a speaker phone and that I had ear buds in! He continued to talk to me and I asked for someone else because he had a bad headset or something and he STILL would NOT transfer me to another person! Guess I will go with U-haul after all!! Oh, and I even called back after 10 minutes and STILL got the same person. You think a company this size would have more than 1 person on!!!
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July 2021 by Yulanda Do
I booked my reservation online and scheduled my return on Sunday. Nowhere during my booking was it mentioned that this location would be closed on Sunday. That's fine. I left the truck and dropped the key off in the drop box.Turns out, this location decided to charge me an extra day because they were closed and couldn't process my return until the next day. The charge for the extra day almost doubled my original charge for a 3 day rental.They never sent me a receipt of the extra charge or anything. I found out by reviewing my credit card statement.Super shady and all around terrible business ethics!
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April 2021 by Shana E.
I had a GREAT experience with this location. The manager Shadi made sure my truck rental went as smooth as possible. I booked the truck the day before and got a courtesy call the same day plus a text message reminder on what time my rental would be ready . Thank you Shadi and the rest of the staff.
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April 2021 by Fiona G.
Shadi and his team were incredibly kind to me as I booked a 1-way moving truck to LA. Their team put me at ease as we were flying in from out of town, and let me know they would do whatever their could to make our trip as stress free as possible. The service I got here outshined competitors by a long shot! Thanks Shadi!
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August 2020 by Max W.
These folks are actively looking to rip you off.I rented a box truck to move some mattresses. There was damage to the side, we documented it and I thought no big deal. When I returned it, they suddenly documented damage on the roof that I hadn't noticed because it was high and difficult to see. Despite the fact that it is in the area of the previous damage, suddenly this was on me. They never even followed up with me to discuss, just sent to lawyers. DO NOT DO BUSINESS WITH THEM.PS. Read reviews and you will see stories a lot like mine.