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September 2023 by P D.
Very professional and will take care of you. Go there and see for yourself. Nice Jewerly to buy
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July 2023 by Ryan D.
Fair prices and good collateral for my watches. Made a lot of good investments with this place.
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March 2023 by inita day
Great staff and great customer service
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January 2023 by E Lomax
Good customer service and received the money I needed within 10 minutes definitely will go back nice staff.
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May 2021 by Krista Freelove
First off, I would like to express my admiration in the way this shop has continued on in the face of so much adversity in the past two years. I am an Oaklander of aprox. 20 years and have purchased some incredible jewelry from here on several occasions. The staff has always been kind, professional, and knowledgable. To his credit, a former employee had more expertise in the jewelry department than anyone I had ever had the pleasure of doing business with. This is saying a lot because I love jewelry, too much actually.Today I received a hand written thank you card in the mail. It was so heartfelt and made my day. I mean, who does that anymore? A hand written note of thanks in the mail. Wow, simply wow. I will definitely continue to patron this shop and support their success. Also, the manager seems to run a very tight ship. Shout out to him. I say some raises are in order. (insert smiley face here). Krista
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May 2021 by Lisa Jones
Went here wanted to pawn my ring the guy behined the counter took my ring had a roung magnet and put my ring against it and told me the ring was afake even the diamonds i left went to buy sell loans and got 500 for my ring in pawn will never go back to best collateral
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August 2020 by Rick Y.
I recently pawned my $1800.00 laptop and during the riots they lost my laptop. The staff is very rude and attempted to give me $276.00 and still had the nerve to give me the run around dealing with this company is a bad idea and I would not ever do business with them again. It has been more than a month and I need a laptop which they have no customer service skills at all.
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June 2020 by Andres Segura
Great people and love to with their team and always get treated with respect and kindness.
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March 2020 by J. R.
I'd go to Berkeley , This pawn shop wasn't to my liking. Place is a joke. It's making me write more.
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March 2020 by Jay Moose
I see alot of reviews on here that are very old, but I will definitely give an updated review. This is one of the few pawnshops I will not go to. I personally have watched people come in with some prized possessions and get low balled.
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January 2020 by Emily T.
Great place! I had never been to a pawn shop before walking into Best Collateral with my Mac, needing a fast loan. They made the process very simple, and the loan was exactly what I needed. Thank you!
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January 2020 by Gee L.
I went to best collateral in Oakland ca and the new employees there try to RIP you off big time they price your merchandise by going on Ebay.they look for the lowest price that someone sells their products for and offer you 23% so I had a new carbon fiber trek that values at $1400 they told me that they couldn't give me $200 because someone was selling one on Ebay for $600 and it wasn't even carbon fiber.so she went and got the manager who said to me another bike no we don't need any more bikes right now but where is the watch you had on the other time you were here.i think that is rude and unprofessional.so I wouldn't go there anymore total tips you off
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August 2019 by Joseph A.
This is definitely one of the better pawn shops in the East Bay, they don't have the largest selection of any one particular item, but with all of the "B" goods (Electronics, Tools, Instruments) that do they carry the quality always matches the price point. It's clear that this company's main sales focus is on Jewelry, they have a beautifully displayed center showcase with an excellent variety of wearable wealth and the prices are always way cheaper than any retail store around. I love many things about this shop, but one of the things that I appreciate most is the cleanliness of the showroom floor and the professional level of customer service that their employees possess.
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July 2019 by Raythaniel G.
Best Collateral is selling old electric guitars for $599. The local music store is selling brand new electric guitars for $199. I saw an old beat up Nike shoe with a $250 price tag on it. Friendly employees but the outrageous prices are.....outrageous.
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February 2019 by onemo betta
Best store for cash we in need!! Ask for nima or Mike!!.
