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February 2024 by eric chernoff
Good prices and quality product
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January 2024 by Donald Macleay
Don't go here.High prices, sloppy quality, bad service.We need a good resource like this in the East Bay; this is not it. I never review anyone with a zero, but these folk worked hard to earn it.I was quoted $271 when the competition only wanted $190, but stupidly went with it because they were referred and i was already there.They showed me a stapler for $80.I found it for less than half elsewhere.I was told Friday, maybe Monday.Monday, no call, I called them.I was told Tuesday "for sure"Same thing happened Tuesday.Finally got the work on Wednesay.Again, I had to call, they never did.They also did not offer an apology for being 3 days late and not calling.Add insult to injury, the stapling job was sloppy quality. It missed the right place about 1/3rd of the time and many staples were not flush. I would have complained, but found it better to pay and leave, never to come back.Since I first wrote this I have one more serious complaint to add. The first time the seat got wet, the cheap thread that they used gave way and it came unstitched. I hope that they either clean up their act or leave the business. Unfortunately other people are probably being victimized because they are not warned away.
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December 2023 by Max Uland
I have been looking to fix a car seat that with tears and the foam padding started to be unpleasant but couldn't find the right foam for it. So when I found this place and called they were quick to help. Stopped by and had the foam I needed within 10 minutes of talking to the guy there.Oh if you're coming here you need to enter on Waller or whatever the name of the street right off of it is called. Not in high St
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November 2022 by Amanda R.
I've been coming to Baytrim for years now, it's where I get all my supplies. They are extremely knowledgeable and answer any questions that I have truthfully. All my experiences here have been great! They have all the supplies you need to do upholstery. They even cut foam for my cushions! Baytrim has a bigger location next-door in the same building! It's huge!
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January 2022 by Alvaro Franco
Nice customer service
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January 2022 by Laurie W.
We just had 3 foam couch cushions replaced here, and I just wanted to give them a shout-out, as a lot of their reviews are older. Tony and his staff are courteous and they are knowledgeable. Their prices are fair, the turnaround time was very decent, and the results exceeded our expectations. They even saved the old batting for us so that we can use it for supplementing the back cushions. They actually improved the cushions from the Macy's originals, because they knew exactly how many inches of foam would be comfortable without being overly firm. Do not hesitate to use them!
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June 2021 by Donald M.
Don't go here. High prices, sloppy quality, bad service. We need a good resource like this in the East Bay; this is not it. I never review anyone with a zero, but these folk worked hard to earn it. I was quoted $271 when the competition only wanted $190, but stupidly went with it because they were referred and i was already there. They showed me a stapler for $80. I found it for less than half elsewhere. I was told Friday, maybe Monday. Monday, no call, I called them. I was told Tuesday "for sure" Same thing happened Tuesday. Finally got the work on Wednesay. Again, I had to call, they never did. They also did not offer an apology for being 3 days late and not calling. Add insult to injury, the stapling job was sloppy quality. It missed the right place about 1/3rd of the time and many staples were not flush. I would have complained, but found it better to pay and leave, never to come back.
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June 2021 by Elaine H.
These guys are very professional and willing to work with me, a new upholstery enthusiast, to get the right product for my job. The quality of the bonded Dacron I purchased at Bay Trim was clearly superior to what I'd bought online in the past. They're a little far for me but worth the drive.
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May 2021 by David L.
Friendly service with just what I needed. I wanted to fix a seam on my convertible top and they had heavy Guage needle and thread that did the trick! I was even able to get a bobbin so I didn't have to buy a crazy length of thread for my tiny job.
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March 2021 by julio delgadillo
Good people
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February 2021 by Nikki Borodi
I was looking forward to working with an independent local business for boat foam. Original timeline I was given was 1-2 days, a week later 1-2 days...Ultimately a month later after advance payment I came to pick up order he was actively working on. I was patient for my order because of the good price but he messed up the last foam for my order, offered no resolve, gave refund and refused to fix my order. If you want timely service and a quality job I don't recommend this business sadly.
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November 2020 by Roberto Barbosa
Best in the bay. Has all ur needs at hand. Will shop no where eles. Tone a great guy with all the know how.
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October 2020 by Bill J.
Another fantastic job by Tony at BayTrim Upholstery. This was an Eames chair that I had since college and needed new seat and back upholstered. I couldn't be more excited about restoring this piece of my history. Thanks again Tony!!!
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July 2020 by Marvin Lucas Garcia
(Translated by Google) Very close to my town something convenient excellent service(Original)Muy cerca ami localidad algo conveniente exelente servicio
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March 2019 by Norma Sherman
Great customer service... knowledgeable about all aspect of the business.
