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November 2023 by Lee Ribeiro
In a time where savvy car owners are always suspect of price-gouging mechanic shops, Auto Row Smog & Repair is a breath of fresh air. I told Brian about my issues and concerns regarding my 2009 Subaru possible leaking issues, and he said bring it on in and I'll check it out.He ran a free check on under the hood and pointed out some issues and possible points that could be resulting in the areas of concern, told me how to best monitor the situation, and gave me some other things to look out for without even asking for a dime. He was thorough, answered all my questions thoughtfully, and patient despite having 3 other things going on at the same time. After a couple bad experiences with some auto shops in the past, this was such a great experience. I think I found my go-to mechanic in the area.Thanks Brian, you definitely have my business.
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November 2023 by Alison M.
The team here is customer oriented, customer, focused, and very bright. Their work is excellent and efficient and very well priced.
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October 2023 by Linda J.
Prompt, efficient and very friendly. The service was great, cost reasonable. They also gave me a referral for another auto need of mine.
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September 2023 by Stevereenoh F (Stevereenoh)
Want to feel better? Go to Auto Row Smog! Don't have a car? Go anyway! I went in this morning, got my car smogged. I watched Gonzalo juggle so many balls and get things done all with a pleasant smile on his face. Definitely worth the trip.
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September 2023 by Julie Treichler
I'm a car dealership service dept kind of gal, because it has always been challenging working with multiple auto shops for tires, transmission, brakes, AC etc. and all the interesting personalities at those places, but we needed a much closer shop for an urgent exhaust issue. Well, both Zach and Gonzalo were absolutely fabulous. Young, confident, capable, efficient, pragmatic, and super friendly. What's not to love? They saved our beloved Outback with over 216k miles. I may say goodbye to my dealership friends.Service: Exhaust
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September 2023 by Kaya Ten-Pow
Had a great experience at this mechanic today! My right indicator wasn’t working and they fixed it in less than 10 minutes. Gonzalo was incredibly helpful - I’ll definitely come back to this place again.
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September 2023 by Ethan Hintz
Gonzalo is the best. Honest, incredibly knowledgeable, transparent in his assessment and pricing. Great shop overall.
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August 2023 by Alexis C.
Called on a Monday because my brakes were so soft I was flooring the brake pedal to stop. They were awesome enough to squeeze me in next morning. Got my car back the evening of the next day. Super kind, straightforward, fast turnaround time, no bull. G took the time to show me the old parts they replaced, explained to me what happened and how. This was my first time bringing my car here for repairs, got a recommendation from a coworker. And I highly recommend as well! Will definitely be back for any more repairs my car may need.
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July 2023 by Oren H.
I had an amazing experience with Gonzalo and his shop! I was facing a problem with my Audi's door latch, and when I took it to the Audi dealership, they quoted me around $2,500 for the repair and a waiting period of seven days without a car. That's when one of my friends referred me to Gonzalo's place.From the moment I contacted him, Gonzalo's customer service was top-notch and highly professional. He listened to my concerns, quickly diagnosed the issue, and within just five minutes, he provided me with a total estimate and the expected time for the service. Two days later, I dropped off my car, anticipating that I might have to be without it for a few days. However, to my pleasant surprise, Gonzalo called me just a few hours later, letting me know that the car was ready for pick-up! Not only did he fix the door latch issue promptly, but he also took care of an oil change that I had requested.I usually don't trust random car shops, but Gonzalo's honesty and efficiency won me over completely. I can confidently say that I will be coming back to his shop for any future car needs, and I'll gladly recommend him to all my friends and family. His dedication to providing excellent service and the way he genuinely cares about his customers make him stand out as a truly good person. Thanks to Gonzalo, I have found a reliable place for all my car maintenance needs!
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July 2023 by Chago
Really sweet dog. Everyone was nice and informative. Extremely quick and well priced.
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July 2023 by Leah Putlek
Everyone was fantastic! I was worried about getting my car checked out before a road trip. When I made my appointment I was reassured of all the items they would check plus any additional concerns I had. After the service was complete I felt confident my car is in good shape. They were honest and fair with their recommendations and I’m glad I found a great auto shop in my neighborhood! Also, they were very knowledgeable and kind about answering any additional questions. Thank you!
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May 2023 by Jason Ladera
Zach & his team are life savers. My cat converter was stolen & they were able to replace it with an approved aftermarket converter. Also, they installed an anti-theft device. It took a while for the parts to arrive (not their fault). But, installation literally only took a day. I dropped off the car when they opened & the car was ready by the end of the business day. The cost of the anti-theft device was very reasonable. If I had known sooner, I would've installed one before the theft.You guys rock!!!
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May 2023 by Yo M.
They got my car a parking ticket and failed to resolve or notify me about it. I've been trying to resolve this for like two years.Not to mention they replaced my cat converter and my car pretty much stopped working within like 3 weeks with similar issues as before replacement. They claimed to have purchased it new from the dealership across the street and my request for receipt was not followed up. Skip this place and buy yourself an electric car so you don't have to deal with incompetent crooks like these ppl.
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May 2023 by William W.
Good value and took me as a walk in. $58 all in for the smog test, they take card and staff were very nice. They even took me when I showed up at like 530, even though they close at 6
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April 2023 by Jason Post
Super helpful and down to earth. Had a tire problem and a broken wheel stud. Tires are not their specialty so they recommended and directed me to a nearby tire shop that would be better. Love the help and honesty!
