-
July 2024 by Suzanne B
I’d just like to say, CVS isn’t perfect but nowhere is. We work our butts off to please the customers. I myself am a cashier and I do my absolute best to brighten everyone’s day that walks through my doors and almost always have my customers leaving with smiles.
Be kind to customer service reps, we are humans too.
To the lady with the review about our “Unhinged” floor manager: That’s wild and not at all how that went down. She was doing acrylic nails in our small , non ventilated bathroom and there were customers complaining about the smell and it making them nauseous. The floor manager went over there to make sure everyone in there was ok, she did not bang on the door.. she knocked. The lady got “offended” and then said the floor manager cussed at her and all this, absolutely not.. the floor manager never used swear words and most definitely didn’t that day. She was looking out for the customers and staff who had to smell that smell throughout the bathroom and store. Who does a full set of nails in the bathroom anyway? That’s odd.
If you’re going to write reviews, at least be truthful.
-
July 2024 by GG
The current managers at this location are a complete disaster. Floor manager is UNHINGED, and was banging down the ladies washroom door while yelling at the customers inside about an odor she felt was offensive. I let her know that her behavior was an overreaction, highly intrusive and she failed to apologize. Called next day to report her to the store manager and the store manager deflected the issue and hung up on me after refusing her name and district managers contact info. This store is awful and unprofessional and lacks accountability from leadership. DISGRACEFUL! I feel sorry for the clerks that have to deal with these toxic individuals.
-
July 2024 by Matthew Wold
I went in to pick up a few items and then the call of nature hit me. I go into the men's restroom and there's poop all over the toilet seat and on the rim. I had to clean it myself.
-
July 2024 by Trisha Smith
Only had interaction with one employee while I was there. She had the personality of a rock. There was no hello, how are you did you find everything you needed. Just rang up my purchase & took my money.
-
March 2024 by Haley Correia
Terrible workers! Rude on the phone and in store.
0 star forsure
-
March 2024 by Suzie B.
It's wild to me how negative and nasty some people are. Being "infuriated " over the store closing at 9 instead of 10 is nuts, which btw it closes at 10 now. The staff is always smiling and happy to help. Always greeted upon entering (most people complain they're not greeted yet when they are, they ignore the greeter..) Store is clean and well managed. Always be kind to customer service workers, they're people too.
-
March 2024 by Not H.
The guy (appeared to be of Indian descent) at the drive up window just sat there while I waited for him to help me. He made me push the button instead of getting up and he was right there at the window doing nothing. He put my receipt and card at the back of tray and I couldn't reach it. I told him I can't reach it and he said "it's right there". No concern or care. I had to ask him to put it closer to the front so I could reach it. I may have to take my business elsewhere.
-
February 2024 by Jennifer Antrim
You will talk to robots for the first 10 minutes when you call, only to then finally get through to the pharmacy to again hold forever and then get disconnected. When they’re out of the antibiotics, no one will call and inform you (after waiting hours). They will lie to you about steps taken to rectify the situation. Customer service is some of the worse I have experienced.
-
February 2024 by Iyvette G.
They close at 9 pm not 10 pm as opposed to what is posted on the app/website of 10 pm. I wish they would update this ASAP, it's so infuriating
-
June 2023 by Grace Sami
Extremely rude and disrespectful service. The pharmacy is there to help people not tell people that registers are closed because they need to go home. What happened to helping the sick and needy. It’s all money making these days
-
May 2023 by Esmeralda Valdez
They really need to get better cashiers. I went in today and the cashier was extremely rude and unprofessional when I asked a question about a coupon. I was having issues with a gift card and she continued to be rude. She even laughed at me once I walked out.
-
April 2023 by Wendell K.
After being a customer for a long time the pharmacy service declined to the point that I moved to Rite Aid.
-
April 2023 by Lane S.
First of all I wish I could give this a 5 star rating because this is my "go to" spot and has been for years and I have grown to love all workers so much. Sadly because a little guy named Cliff that started working there I feel so unsafe and uncomfortable. He says provocative things to me every time I go in, even when I say stop. He grabbed my hip, proceeded to push his body into mine and tried whispering in my ear. I'm not judgemental when it comes to smoking but he vapes right in front of the sliding doors even when parents are taking children in. I really tried to wait to post this to see if someone would have the decency to let him go but it just gets worse. I watched him call an underage girl (you could tell she was super young) sexy and she tried walking away and he said, "cmon I only give beautiful girls like you those kind of names."And then right in front of me while I was walking down an isle one of my favorite girls was working and he said, "Stupid B****." Under his breath and when I tried to confront him he said, "I would never call you that darling, the girl knows who I'm talking about and deserves it."I am so grossed out and I am scared for my safety and will have to go to corporate if no one there does anything. Management can't be Niave to this. I am positive I'm not the first complaint.
-
February 2023 by S H.
There's a young gentleman that works nights and is amazing. He even remembers part of my phone number for rewards. However, there is an employee that is
-
November 2022 by Danielle Calhoun
Beyond horrible! They even lie about what’s covered by your insurance to get you to pay full price! My husband is working in the area currently. We live in Mississippi. His gout is flaring up so his doctor calls him in a prescription to this location because it’s right by his hotel. They never came to the phone when he called. I called while he made the 8 minute drive there. They never came to the phone. He could hear the phone ringing while he was there and no one answered it. They even told him our insurance doesn’t cover capsules when in fact they do because my medications are in capsule form! We will definitely be filing a complaint against them through our insurance! DO NOT USE THIS STORE THEY ARE CROOKS!
