“⚫️ I've been a customer of Thousand Oaks Tobacco for many years, and I've always been impressed with the exceptional customer service. The general manager, Maurice, is always friendly and helpful, and he knows his products inside and out. He's always happy to answer my questions and help me find the right product for my needs.?I recently visited the Moorpark location, which is managed by Maurice's brother, and I had the same great experience. The staff was friendly and knowledgeable, and they were happy to help me find what I was looking for.?I highly recommend Thousand Oaks Tobacco to anyone in the area. They have a great selection of products, and the customer service is second to none.?If you're ever in Moorpark, be sure to check out Maurice's brother's smoke shop, Moorpark Smoke Shop. They have a great selection of products, and the customer service is just as good as at Thousand Oaks Tobacco.⚫️ Here are some specific examples of the great customer service I've received at Thousand Oaks Tobacco:? I once went in looking for a specific type of cigar, and Maurice didn't have it in stock. But he went out of his way to order it for me, and it was waiting for me when I came back the next day.?I was once having trouble with my vape pen, and Maurice took the time to show me how to fix it. He even gave me some free juice to help me out.?I'm always getting recommendations from Maurice for new products to try. He's always up-to-date on the latest trends, and he knows what's good. He should send me new products to review, next!✅ Thousand Oaks Tobacco.They're my go-to smoke shop in Ventura County and proud official strategic partner of Bouvier, America’s Luxury Fashion House.For Business > Follow us on Twitter @BouviFashion, @GuckertTravis and @Google . ??”
9AM - 8PM
1165 Thousand Oaks Blvd, Thousand Oaks“Owners are the nicest people. Love supporting locally owned businesses. Staff always on their game. Always help you out no matter what the situation. Five star all the way. ???”
9AM - 8PM
1165 Thousand Oaks Blvd, Thousand Oaks“I wanted to write and say what a fantastic experience I had with my pickup yesterday. Shannon helped me check out. I had some questions and she was very knowledgeable and really had some excellent suggestions. I had to switch out one of the products I purchased for one that would much better suit my needs, and so far I'm loving it. It's a rough drive in traffic from Van Nuys in traffic, but man, definitely worth it. Outstanding customer service. I will definitely be back!”
“They have some good wines and prices of usually pretty reasonable. I was able to get a top notch bottle of single malt scotch that usually runs around 350 for about 150 lots of tequila choices.”
“Always the best. Old school service and I have never heard a "No" whenever I ask a question. It's not because the customer is always right, it's because they have everything I ask for. One of those rare places that make going out of their way look easy.”
9:30AM - 9PM
3186 Thousand Oaks Blvd, Thousand Oaks“Stopped by to grab ZYN pouches. I was greeted by a friendly salesperson who was very helpful in helping me find exactly what I was looking for. They had both the 3mg and 6mg pouches. The store was stocked with all kinds of cool stuff. I was in a hurry but I'll definitely spend some time browsing on my next visit.”
“Malibu cigar lounge is one of my favorite cigar lounge at all of the LA area. The owner Rick is a great guy and I promise that if you go to this location, you will absolutely added to your must go to list every time you're the LA area. The atmosphere is awesome. They have a deck where you can see the ocean and smoke a cigar and the people that come through there are very cool. So yeah if you like me and you enjoy cigars putting Malibu cigar lounge on your bucket, list five stars. Absolutely one of the best.... Nando”
8AM - 9:30PM
2751 E Thousand Oaks Blvd STE 1, Thousand Oaks“Friendliest owners! Such sweet ladies I've dealt with every time I came in. Even called in to check stock and they offered to order vapes for me that currently weren't in stock at the time. Won't be shopping anywhere else. I'd give then 10 stars if I could!”
“So, I swung by Tobacco Cigars and More the other day, and let me tell you, it was pretty sweet. As soon as I walked in, was greeted right away.Now, let's talk about their stash – it's seriously impressive. They've got everything from top-notch cigars to rad tobacco blends and all sorts of cool smoking gear. Quality-wise, they're definitely hitting the mark.But what really rocked my socks off was Eli's service. Despite me having a bit of speech disability, Eli was totally chill about it. He took the time to listen, answered all my questions, and even hooked me up with some solid recommendations. The dude knows his stuff, no doubt about it.If you're into cigars or just wanna check out some awesome smoking gear, you gotta hit up Tobacco Cigars and More. Eli and the crew will make sure you have a blast shopping there. Thanks, Eli, for making my visit top-notch. I'll definitely be back for more soon!”
8:30AM - 8PM
2060 E Avenida De Los Arboles H, Thousand Oaks“This place is the best! They always give the best recommendations, are so helpful, are very knowledgeable, and patient when we're indecisive. We won't go anywhere else.”
“I love the variety of choices. Most places don’t have n20 at all but store have a wide selection and amazing prices. This has become my go to place. Definitely recommend”
“Super friendly and helpful staff. A+++ on customer service! I bought a mod a few months ago and it would not function properly. I went in to buy a new one because it was super frustrating. I didn't get the guy's name but he listened to all my complaints, answered all my questions, and recommended a different one which he discounted to make up for the hassle. I took that offer and also left with new batteries and a box of coils. I would definitely recommend this shop.”
“Favorite cigarette shop and the best local place of its kind to go for Kratom, pipes & more in the area. Right next to Foster's Donuts. Fair prices and they guys who run it seem to appreciate customer loyalty. Highly recommended.”
10AM - 7PM
1655 Thousand Oaks Blvd #103, Thousand Oaks“I dont have a review, but as a potential buyer, I would like to know Josh if you guys ship out of state? Since I live in FL I figured that would be a good question to ask before I purchase something.”
“This is my go to spot for anything vape, liquid or pods! The younger guy with tattoos is always super nice and helps me with any questions I have, and believe me I have a lot! Lol 10/10 would recommend!”
9AM - 10PM
1750 E Los Angeles Ave # D, Simi Valley“Jade one of the very nice and kind ladies that work here is always there to be of assistance! Doesn’t matter what it is I need. She will always help to the best of her ability. Highly recommend coming to this location simply because of her!!!”
“Tony and his family are good ppl, old school. They have good deals and aren't too hard the price if you buy in bulk. Good local spot next to city that don't allow tobacayee, but good and authentic.”
“This place is so amazing and accommodating. Zee the owner is awesome. All his employees are friendly and helpful! I have been coming here since 2018 and I'm so happy to be one of their regulars. I will keep on coming and recommending this place to my friends! Thank you :)”
9AM - 9PM
7606 Fallbrook Ave Unit 6, West Hills“They treat me good all the time. I'm always running in a spaz way n They have had the patience, respect and to treat with 110% customer service. Awesome!!!Also the Smoke Shop has a lot of products to chose from. You think just going to run in store for one thing , but everything else catches your eyes. Then you realizes $50bucks later. But it's all worth the spending.”
“It seems like my life is trying to find the perfect vape Store. I feel it's price, quality customer service and of course, are returns a possibility.. Do they working with you. I was out there in Simi from Calabasas and I just happened to glance over, see it, That young man who helped me,I can't remember his name was so sweet. super patient and very observant. He made me feel like I was an important customer. You know, like it really mattered , liztened to what I had to say. And he was able to hook me up with just when I needed and at the best price I've ever had. he also added that if something went wrong with my purchase, of course they would work with me to replace or see if they could fix. I was I was so astonished. I could hardly believe it. All the ,'experts ' out there have given me the wrong atomizers. Still,!!!! it is ridiculous, and when something happensed to my $$$$ vape. I come in 2 days later and they have done nothing for me. And I had spent thousands there. I mean, really? So this is a fin you guys.Meeting people like that in businesses is rare, and so I wanted to post this so you'll have a.goid quality pace to go to as well. Just Payin" it forward. Peace.”
“I’ll switch to 5 star if you plz get unflavored whip cream cylinders. I hate it when my whip cream is flavored. I just want it pure. Amazing otherwise, great prices. Highly recommended, nice staff”
10AM - 7PM
5740 Corsa Ave #102, Westlake Village“With everything going on in world im glad this store can send me my nicotine in mail. Multiple companies have gone out of business from the PMTA thing but this store always finds the next available source for me. Thank you Eciggy”
“The only place I'll ever go for my vaping needs. They don't have an incredibly wide selection like some shops, but that is only because they carry the best and accept no substitute. The main guy, Reece is polite and quick, and does over the phone orders like a pro. For mods, salt nic, disposables, or any amount of coils I need, vapor nuvola is the best of the best.”