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“I have found that Hilda Lopez is very welcoming and always quickly solves the issue that I came to the credit union for! She has even called me at home multiple times when she discovers an issue that requires our intervention. She and her staff provide exceptional service!!!!”
“If you're tired of a traditional banking experience, hop on over to Kinecta. The team at Thousand Oaks is second to none! Sydney helped me get a loan and payment transaction set up with zero hassle. And when a different bank-who-shall-not-be-named-actually-it-was-Chase involved in the process made a pretty big error, she went above and beyond to resolve the issue quickly and efficiently. I can't say enough great things about this branch. No matter who you work with - Sydney, Kamille, Selena, Erik or Michael - you're in good hands.”
“Top notch remote client service . I have never stepped foot in a branch and have had and paid off two auto loans with them. I'm wrapping up a new loan this week and have again been very pleased with how easy it is to work with them.”
“I have been with CBC Credit Union since they were Bunker Ramo Credit Union. I saw them about twice a week when they were located in the Civic Center and even more when they were located on Los Arboles. Now they have a location in Simi Valley. They have ATM services available for free at any credit union. CBC has great people and superior customer service.”
“I love Logix! Every branch is filled with wonderful, helpful, and friendly employees. I love my local branch. Yesterday I went in to get a cashiers check for my final mortgage payment with another lender. That’s right, I just paid off my mortgage! ? Today I was surprised by a Congratulatory gift from Yesenia at Logix - Simi Valley Cochran St. Branch delivered to my door. Best credit union/bank there is! ? Thank you for the delicious goodies, Yesenia!”
“Best Merchant account/Best peopleThis is the best merchant account you can have. Steve Lane who is amazing and answers his emails fast and always kind a thorough is one of the reasons I love this company. It makes you realize how important it is to have someone to go to when you have an issue or even a pressing question. He is literally always prompt as well as anyone that answers a ticket you open, They are always kind, always fast and always fair. I love these people.”
“I am very happy with this bank. Everyone there is always so polite and helpful. They are always well staffed , so there are no long waits to get help.I highly recommend this bank!”
“this is the best personal bank service I have had in a long time Jannaka helped me sign up and choose the best services available to suit me for my banking. I am very happy.”
“Very clean and organized branch. Came in to speak to somebody regarding a maturing CD I have elsewhere and wanted to see if this credit union might be an option. The tellers were wonderful and Divan Zuniga was very friendly, knowledgeable, and patient. He answered all my questions and I took his information down in case we do business in a few weeks time. Great service and first impression!”
“It’s okay if you walk in. They still don’t get anything right but you can talk to a human. The website stinks and don’t try calling. Edit. I got it straightened out. You have to goin though”
“Love the location, love the people. Have several accounts here. Hours are excellent; easy parking. Always greeted with smiling faces. Diana Galvez, the Branch Relationship Manager, has been incredible with helping me with a small, technical issue that no one else could seem to solve. And I'll usually go straight to Melisa at the teller window for my transactions. The best! And be sure to snag one of the lollipops at the reception desk on your way out!”
“I had to retrieve a bank statement from 20 years ago. With one phone call and a trip to the closest branch, I had it in hand (and they waived the fee). Why would anyone bank with a commercial rip-off bank? Credit Unions are the way to go, and Wescom is one of the best! Thank you, Esau, for your excellent customer service.”
“A very special Thank You to AMINE ELYAKOUBI for the excellent banking advice that he always gives to my husband and me. Mr Elyakoubi is knowledgeable, patient, calm, respectful, insightful, and trustworthy. In addition, he is an excellent teacher. We highly recommend Chase Bank in West Hills. The bank tellers are always very respectful and helpful.”
“I left my few banks over a decade and will never go back as credit unions are more personable, don't tend to over charge or charge recklessly. They offer guidance when u ask and i just really love the atmosphere of family. Most corporate banks cause I've had business with 6 of them are profiteers that manipulate how to use your money for themselves so choose wisely my friends”
“I had the pleasure to have Blanche Elbsat help me with my transactions the bank. She went above and beyond, not only that but her positive attitude put a smile on my face. Blanche provided amazing customer service.”
“Quality Customer Service at this location that makes me feel appreciated as a US Bank Customer. I especially would like to thank Relationship Associate Cindy, who is Kind, Professional and a Tremendous listener as well! She helped save my marriage! ;) Recommend!”
Open 24 hours
22968 Victory Blvd, Woodland Hills
Banks
“Everyone is willing to help in this Citi branch. Thanks to Tara Gohari, personal banker I was able to open an account. Tara was knowledgeable , thorough and helped me with difficulties. All done with a smile on her face.”
“First time for me to go inside this branch. Dear Hubby does most of the errands, including banking, while I am working during the weekdays. We had gone out together on a Wednesday afternoon to run some other errands and stopped in to take care of a few items. I'd had an ATM card go missing; learned it was because they hadn't updated my address (even though they updated the overall addy on the account, and for DH, but not for me??), so the renewal card went into the ether or an old address. They were able to print a new one right in the branch. Yay! I also needed to sign to be joint owner of a newer account, and the customer service rep was able to take care of that, too. The branch office was pretty deserted at 3:00 on a Wednesday. It seemed they had a lot of employees working and not that many members to serve. They play upbeat music; kudos to whichever service they use for their selection. No sleepy elevator tunes, but not obnoxiously loud, either. The facilities are very clean - floors, desks, tables, chairs. That's a plus. Since they're close to the freeway (and bank robberies are evidently a SoCal thing), they have a security door lock system when going in and out. Not something I'm used to, but it makes sense in this crazy era in which we live. The rep who worked with us was efficient, but not overly friendly. When we thanked them for handling our requests, there wasn't a response. Normally you'd expect some kind of an acknowledgement, i.e., "Thank you for being members", or something of the like. Oh well, just a reminder to me when I'm speaking with a client to let them know that my company appreciates their business! Always lessons to be learned when out & about in the world TCB.”
Open 24 hours
22808 Ventura Blvd, Woodland Hills
Banks
“Everyone is willing to help in this Citi branch. Thanks to Tara Gohari, personal banker I was able to open an account. Tara was knowledgeable , thorough and helped me with difficulties. All done with a smile on her face.”
“What a great experience, always friendly and the manager angelic sets an amazing example for the staff. She is super friendly and attends to any request ! I usually don't like going to the bank , I think most people don't like going to the bank but this is an enjoyable experience! Great job Thank you”
“we showed up with no appointment and a fussy baby in tow, but Tigran went out of his way to make sure we were taken care of and all our account/banking needs were handled. Really appreciate the time.”
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“This is one of the best companies EVER for customer service!I can go on and on... but in my 67 years I can't remember ever having such a positive experience from a financial services company.I wish I could give them 1 million stars!”