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November 2022 by Gavin Cowart
Run by liars using outdated equipment begging for someone to steal from them or their customers. Do not bank here.
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January 2022 by Falicia C.
This is the worst bank I have ever dealt with. They have the most archaic systems, online banking, and worst customer service. The big guy with the bald head and beard who calls himself the manager wouldn't know how to keep a customer if his life depended on it. They tell you how to set up your accounts to avoid monthly fees and then change their terms whenever they want and don't let you know about it. No matter what happens they will never, ever reverse a fee to try to keep their customer. I originally signed up with them because of how close they are to my work but now I would much rather drive 15 minutes up the freeway to Bank of America where they know how to treat their customers, greet you right when you walk in, and explain any and all fees and even reverse one once in a while if you are human and make a mistake. West America is literally the worst and I don't see that branch being in business much longer. Even with no customers ever in the lobby they will still all stare at you and not help you until they absolutely have to. Really the place is a joke.
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August 2019 by FRED SOMMERS
I've had my checking account with Westamerica for over a decade and the people have been helpful and friendly.
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January 2019 by Marisa Hoke Fazi
Not so helpful, not even coffee, and totally unimpressive.
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May 2018 by ellen r.
I walk in, nobody greets me, I'm standing in line and someone sitting at their desk tells me someone will be with you soon. I'm standing there and there are 4 people staring at me, nobody says a word so I walk over and say hi and she doesn't respond, I tell her I wanted to cash my check, she only said, huh huh, never asked me for my ID and when I said thank you, she said ok...
