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March 2024 by Tyler Flake
Very reliable company to work with , great service. Brendan is always willing to help.
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December 2023 by Susan Villa
I have been using thete services for a few years . Local business, local towers. Super fast for streaming
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November 2023 by Torey Heinz
This is the best internet provider I've ever worked with by FAR. I cannot even describe how refreshing it is to call a phone number and get an actual human. They were so helpful, kind, and caring.The internet is AMAZING and for a super affordable price. Anyone in Novato who uses comcast or any of the other garbage national companies is SERIOUSLY missing out!!!
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October 2022 by Chris Hicks
Very knowable and patient with the work done on our router. Great job!
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August 2022 by Jacob Cyr
I think web perception has great customer service. Any better time I’ve been upset about the quality of the product they always do there best to reach out and solve the issue. I do really have respect for a business that will try that hard to satisfy customers. I have had my ups and downs with web perception but I think as an overall company they do a good job and trying their best to satisfy all customers. Thanks for teaching out to me web perception.
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August 2022 by Marinwood Market
LOVE WebPerception! We recently had 50 surveillance cameras installed at our business. The entire process was amazing. Dan and Erik came out, surveyed the store and had a quote to us within a few days. The price was extremely reasonable and ordering and installation were a breeze. Everyone we have dealt with has been knowledgeable, friendly and professional. We have also used their internet services for years. We highly recommend WebPerception for all of your internet and surveillance camera needs.
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May 2022 by Rico Camacho
Love this Company. Excellent Customer Service. High Speed internet at a great price.I like using a Local company.
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April 2021 by JacobTalks
I take back everything I said they changed their service and have much higher quality download speeds. This is fair for what I am getting now. Thank you web perception for listening :)
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January 2021 by Peter Bacigalupi
Installation and all communication was professional, pleasant, and courteous. Very satisfied with the available options, consistent speeds, and haven't been disconnected since installation. Very satisfied
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November 2020 by Jenny R.
Look no further for your internet solution. We made the move to a rural part of Petaluma without doing our due diligence on available Internet service. My husband and I rely on good internet to do our jobs and with the pandemic we've also got online schooling to attend to. We spent several weeks suffering through bad service options and finally found success with WebPerceptions. Why are they so great? First, they were willing to think outside the box to help us find a solution. Second they were INCREDIBLY polite and efficient, Third, they actually deliver great internet for us. It changed our lives and now we are happily living, working and going to school with our WebPerceptions Internet.
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September 2020 by C V.
Great service from webperception, price is very reasonable, customer service is local and informative. No hidden surprises. Detraction: Service may be effected by weather conditions.
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March 2020 by jesy diaz
We've owned our property for 6 years and have only had Hughes Net Satellite internet, which may as well be dial up or sometimes yelling into the void that is the internet without any response. Thankfully an employee of Web Perception ended up in my chair at my salon. God send. We had no idea line of sight high speed internet existed! After some testing on our property, the Web Perception team was able to set us up within a few weeks! We can now stream and cast media from our phones to our TVs! It's like it's 2016 in our home finally! ;) Very grateful for this affordable service and for being brought into the modern age again.
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March 2020 by Skot M.
I had a wiring issue with my new office space that was well downstream of the WebPerception data port. Erik and his team traced the other data ports to the data closet and wired everything together - WAY outside their scope of work, but it's what I needed to get up and running. They made it happen. I'm scheduling them to come look at hooking up my house!
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December 2019 by ILil Sally
Great internet speed and can't-beat pricing. The two technicians who came over to get me connected, Devin and Jad were really competent, excellent at customer service, and a pair of rad humans to boot. They got my service connected very quickly.
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April 2019 by Janette Morrow
Great experience working with this company. We switched to them at work, and have been absolutely thrilled with their service. The install project was not a small deal, since they had to work with AT&T to come and lay fiber on the hill where we are in Terra Linda. Brendan managed our project with great communication, expertise, and follow through. In addition, they made a commitment to Net Neutrality even as it was being dismantled on the federal level. This was important to me personally as well as my employer. I highly recommend this company.
