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July 2023 by David Walther
Great service, great cuts and the kids love Tracy, Ann Marie and crew. They’re fun and light hearted. Thank you.
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June 2023 by Stephanie Bednar
A joyless and unhappy lot of people work here. They don't acknowledge their customers, sow disrespect, are not on time and don't communicate. They seem to enjoy wielding the limited power they have to inconvenience their customer base. Go elsewhere - no one has time for this.
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March 2023 by Rebekah Shapiro Gonzalez
We have 3 children under the age of 6 and scheduling any errands, especially haircuts can be a commitment. Have been here several times for haircuts now and realized how wonderful they were when we arrived for our scheduled appointments this week and all 3 children, ages 6, 4, & almost 2, were totally onboard with the haircuts. No stress. No frustrations. No tears. Know that may not seem like much but for a tired mom, it's everything. Grateful to have them in the community.Service: Haircut
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February 2023 by Paola Guifarro
Anne Marie was awesome!! She was really nice with us, and efficient cutting my toddler's hair ? she was so fast and did an amazing job.
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January 2023 by Mariko Finn
Snipz and Tracy are our go to every time! We always appreciate Tracys’s time, talent and professionalism. Our son is neurodiverse and Tracy and her colleagues always go above and beyond to accommodate him, even during their busiest hours. They always make sure our son gets a fantastic haircut in a warm and welcoming environment and we are very grateful.Service: Haircut
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December 2022 by Kristen L.
LOVE this hair salon for my kids. Such kind and loving staff that made us feel so welcome and made sure my girls left with the haircuts they had hoped for! They have amazing feather and tinsel extensions- tons of affordable hair products and supplies. Such a friendly atmosphere we will never go anywhere else! Thank you Hannah and Tracy! Coming here made our day!
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October 2022 by Whitney Pacheco
This place is fabulous! My son had his very first haircut with Ann Marie this week and I was extra nervous that he would have a toddler meltdown and that we would need to reschedule, especially since we were planning using clippers on the back and sides which can definitely be scary to a child who hasn’t experienced them. Ann Marie saw that my son was playing comfortably at their toy table so she brought her tools over to him and did his hair cut while he played with toys and watched shows on the tablet she provided. She had a great game plan of starting off with a bigger guard to get it done fast (in case he tapped out, so we would at least get something done) and then when he tolerated that she moved on to a shorter/cleaner look. She also gave me great tips on hair care for my daughter who is autistic and has very curly hair that is hard to manage with her sensory sensitivities. She took an adorable picture of my son and gave us a certificate and a lock of his hair as a keepsake, all for a very reasonable price. I definitely recommend Snipz Novato for your child’s first hair cut!!Service: Haircut
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October 2022 by Lynzey Baker-Larson
Nightmare! We should have left when the stylist kept saying, how SHORT are we going? When we asked her to TRIM my kid's hair. I almost cried when I saw what she had done. He has a pretty serious cowlick that we waited a long time for the hair to get long enough for it to lay flat. She shaved right up to it and then told us he had a cowlick, and kept shaving. I had to ask her to stop because she was making it worse. The look of disappointment on my son's face when he looked in the mirror broke my heart. Bad hair cuts are a part of life, but he has picture day in less than a week, so not only did she ruin our day, she ruined his school pictures for the year.Service: Haircut
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October 2022 by Katy Paterson
Our son has been coming to Snipz Novato for the past couple years. We’ve always been happy with his haircuts. The staff are great and excellent with kids. Definitely recommend Snipz Novato!Service: Haircut
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October 2022 by Katy P.
My son started coming to Snipz Novato a couple of years ago. We've always been happy with his haircuts. The staff are friendly and great with kids. I definitely recommend Snipz Novato!
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September 2022 by Lynzey L.
Nightmare! We should have left when the stylist kept saying, how SHORT are we going? When we asked her to TRIM my kid's hair. I almost cried when I saw what she had done. He has a pretty serious cowlick that we waited a long time for the hair to get long enough for it to lay flat. She shaved right up to it and then told us he had a cowlick, and kept shaving. I had to ask her to stop because she was making it worse. The look of disappointment on my son's face when he looked in the mirror broke my heart. Bad hair cuts are a part of life, but he has picture day in less than a week, so not only did she ruin our day, she ruined his school pictures for the year.
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September 2022 by Taylor B.
Honestly I did not want to write a review, but something busy be said. I had done a consultation with Mary Ann and during the consultation, I showed her pictures of my daughters hair and I explained to her that I keep my daughter's hair braided. I asked for a simple cut of 2 inches minimum. When she first began to cut her hair, Mary Ann showed me the length of hair that she wanted to cut off of my daughters hair, I agreed as she only showed me that it was 2 inches that she was going to cut off her original length. after speaking to the owner of the salon, I was told that I was going to receive a full refund which I have not received. Overall, I am unhappy with the quality of service that I received and if your child has any textured hair, I would not let them go here. Mary Ann explain to me that she had over 20 years of experience cutting hair while she cut my daughter's hair, It seems like she let the scissors take control of the haircut. DO NOT BRING YOUR CHILDREN TO THE SALON.
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September 2022 by Theresa A.
Wonderful hair salon that caters to children. Ann Marie has cut my daughter's hair twice now and she does an amazing job.She is also so kind to my little one and makes sure she is very comfortable throughout the hair cut. Easy online appointments and in a great location as it is close to Target and Costco and various other stores when you are out and about running your errands. I highly recommend!
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August 2022 by Rachelle G.
I was super nervous to get my 2-year-olds blonde curly locks cut for the first time, but Anne Marie did a spectacular job and we love the way his hair looks now. She made it fun for him and provided a cute momento for us to keep from his first haircut. We will definitely be back again!
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August 2022 by Kathryn Kalabokes Della Cella
We have been taking our now 9 year old son here since he was 1 and we are always happy with the results. The online booking makes it easy for busy parents to find times that work, and in a convenient shopping center for other errands to be checked off as well!
