Safeway in Novato, CA offers a convenient and friendly grocery experience for the whole family. The store features a variety of departments, including a deli, bakery, fresh produce, and a helpful pharmacy staff. The bakery offers customizable cakes, cupcakes, and more, while the deli has a selection of party trays made to order. Customers can take advantage of the Order Ahead service to place bakery orders online for pickup. The butcher's block provides an assortment of meat and seafood, and the produce department is stocked with fresh fruits and vegetables. For added convenience, Safeway offers Grocery Delivery and DriveUp & Go™ services. However, some customers have expressed disappointment with the store's hours, as the website and Google Maps indicate they close at 1 AM, but the store was found to be closed at 11:20 PM. Additionally, some customers have noticed frequent product shortages, with up to 5 items on their list being unavailable on the shelves. While the store used to offer a good selection of vegan and natural foods, recent visitors have been surprised by the limited options in these categories. Overall, Safeway is a good all-purpose grocery store, but customers may want to consider more specialized stores for high-quality meats or produce.