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February 2024 by Julie W.
I went into Redwood Credit Union to get a loan for vocational education. David who is a manager at Redwood Credit Union helped me to get a debit consolidation loan to pay off my debt and to pay for my vocational education. He also helped me setup my checking account and savings account at Redwood Credit Union. He was very helpful, understanding and caring. He went above and beyond the call of duty. He spent time with me and my friend for more than hour. David never rushed helping me through the loan process and setting up my accounts. David should be recognized for the work he does at Redwood Credit Union in Novato, CA on Redwood Blvd and Grant Ave. Julie
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December 2023 by David B.
David Aguilar is the man. if you need anything related to your account he is the one person you MUST talk to. David assisted me with rewards for my account i didnt know of and had answers to every question, usually before i could ask. He is professional, knowledgeable and personable. If you have any concern regarding your finances David is the person you need to find.
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October 2023 by Joe Agnese
Helpful and friendly people, great service and products
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September 2023 by Leigh Y.
David Aguilar is wonderful. Senior Relationship Specialist, helped me with a Fraud attack on my credit card. Professional, kind and extremely knowledgeable. I will not bank anywhere else.
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August 2023 by Alexandria M.
I am absolutely thrilled to share my experience working with David Aguilar at Redwood Credit Union! His exceptional assistance in helping me secure an auto loan truly exceeded all my expectations. From start to finish, David's commitment to customer satisfaction was evident in every interaction. First and foremost, I was blown away by David's remarkable hospitality. He made me feel like a valued client right from our initial conversation. His warm and friendly demeanor instantly put me at ease, turning what could have been a stressful process into a smooth and enjoyable one. It's rare to find someone who genuinely cares about their client's well-being, and David's sincerity in this regard truly stood out. Moreover, David's quick judgment and decision-making skills were truly impressive. He wasted no time in assessing my situation and determining the best course of action. His ability to swiftly analyze complex financial information and provide me with clear, concise options left me thoroughly impressed. It's evident that he has a deep understanding of the auto loan industry and can navigate it with finesse. David's expertise was truly the icing on the cake. He answered all my questions with confidence and clarity, demonstrating a wealth of knowledge about auto loans, interest rates, and repayment plans. His explanations were easy to grasp, even for someone like me who isn't well-versed in financial jargon. It's evident that David is not just a professional, but a true expert in his field. In conclusion, I can't thank David enough for his outstanding assistance in securing my auto loan. His hospitality, quick judgment, and expertise turned what could have been a daunting task into a delightful experience. I highly recommend David Aguilar to anyone seeking top-notch financial guidance and a genuinely pleasant customer service encounter. He's a true asset and a shining example of excellence in his profession. Thank you, David!
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August 2023 by Alicia Castro
Carlos De La Cruz is the best accountant! ? He was very informative and kind :) thank you for helping us with our credit cards!
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August 2023 by Holly S.
I was referred to David by a client of mine. Right off the bat his customer service was exceptional. He addressed all of my questions with thorough answers. I am so happy I came in today! I left feeling at ease and with a large weight off of my shoulders. He was even able to offer suggestions to my girlfriend and now she has a future appointment with him. He truly created such a personal experience and went above and beyond. Thank you David!
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August 2023 by Rich A.
David Aguilar is hands down the best in the business he went completely over what I expected to help get me my loan and helped me with some great advice on my finances he is simply a 10 at what he does
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July 2023 by Sherri Jacobs
Best Credit Union hands down. The staff is always so friendly and helpful. Also Redwood Credit Union is really a part of the community with sponsoring non-profits. Love them!
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June 2023 by Debbie N.
It would be hard to top such great staff and amazing service! I'm switching all my banking over to RCU after decades elsewhere! David went above and beyond for me.
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April 2023 by Veda F.
Overall, the credit union. is a good place to use for banking. I was pleasantly surprised at the American Canyon location. I dropped a $100 bill on the ground in front of the teller but rather than giving it to the man who found it, staff checked the camera to see who dropped it. I didn't even realize that I had dropped it but was pleasantly surprised when they asked me about it! I wish more locations were available in San Rafael and/or central or southern Marin. The San Rafael location is nicely remodeled but like other branches, the lines are very long! I do prefer banking at a credit union rather than a bank so I will be patient and thankful to have good support staff, adequate hours, I wish branches stayed open until 6 pm., and a friendly smile once I am at the counter. All I can say is, thank heavens for mobile banking!
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March 2023 by Maureen Curiel
I wanted to leave a review for this credit union in general. I love Redwood Credit Union they offer the best interest rates and the staff is very helpful and friendly!!I have all my loans from this credit union and I highly recommend it. Stay responsible.
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February 2023 by William R.
David J Aguilar is just absolutely amazing, his passion and his patience He helped me a lot with a lot of questions that I had, with a loan that I wanted to get, and my credit card ...this guy made it POSSIBLE!
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February 2023 by Phatt Rhatt
As always great service and friendly staff
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January 2023 by Raymond Staley
Ok this is strange but , I had $13 in quarters that's wanted to exchange for bills and even though they had people waiting in line they changed it for me without a problem which is funny because across the street at West America bank they couldn't because I wasn't a client of theirs. That's why client or not I'm going to Redwood Credit Union.
