Mobile Phone Accessories near Novato, CA

16 locations found near Novato
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“This store has excellent customer service. I particularly was impressed by Ilaitia Havili. He spent precious time setting up my phone accounts and did not charge me for his time. If only everyone was this generous, the world would be a better place.”

4.1 Good47 Reviews

“On july 4th 2021 I wanted to this cell provider only to look around with no intention of switching from Boost to Cricket.. Then I met Christina the bilingual very knowledgable saleswoman who single handedly changed my mind because she was so professional very knowledgable with her productinformation and she didn't pressure me at all to switch and her service and willingness to help me get the best value and best coverage is why she earned my business . If I met the other salesgirl there no way would I of switched and because of Christina and her winning smile and consultative sales approach has me very happy I seitched CRICKET MANAGEMENT are you listening? Having a big lingual skilled saleswoman 3exactly like you have with your stellar employer in Christina should have you give her a big fat pay raise because you want to keep a person this good so pay her well so she sticks around for the long term.. She's worth your investment”

3.3 Good7 Reviews

“I happened to be sitting at my desk when I saw that my 3-month old HP ENVY was going through a BIOS update. Soon after I discovered my external mouse wasn't working and my battery was not charging.I diagnosed the problem to be USB drivers that were failing to update. By the time I got this far, my battery was down to 30% and I was afraid that if I continued to hack at it, I would deplete all battery power. It became time to call a professional.I Googled computer repair near me, found YucaTech and scheduled an appointment for the next day. My laptop was fixed in less than 24 hours at a very reasonable cost. Definitely recommend!”

4.8 Superb41 Reviews

“JON!! Thank you so much for helping find a new phone set it up, transfer everything from my old phone, pick out a case and screen cover and told me about a new lense cover they offered as well. Having a rough day that day I was welcomed at the door and helped asap. Luckily I came in when it was less busier but Jon knew exactly how to help me and the confidence about product and rules I felt like I was making all the right decisions. I appreciate customer service like this it's almost unheard of now adays but it's refreshing to be treated like a ten year customer and around such a knowledgeable employee. Jon, I'll be sending family and friends your way I appreciate your help and extremely grateful for your customer service. Thank you Verizon! Ps) Jon I love my iphone 14!”

4.4 Superb94 Reviews

“Had a fantastic experience. The wonderful young man who helped us went above, and beyond in customer service. He was very patient and a wonderful communicator. He took extra time to help us with phone issues that we didn't understand and showed us how to do things.”

4.3 Superb119 Reviews

“My service technician was wonderful (I believe her name was Cassandra? Or maybe that was her colleague). She was extremely helpful, and professional! Thank you for everything!!”

4.2 Good63 Reviews

“Thank you to Raoul for making our visit to your store so wonderful. You helped my husband set up a link so he can interact with work while he's on the road. You were attentive, patient and so very knowledgeable about the technical aspects of his new phone. You are the best example of " excellent customer service." Thank you.”

4.4 Superb16 Reviews

“Consistently best prices and plans. Consistently most courteous AND knowledgeable service! They even share helpful hints for getting the best deals. Great connectivity as well. Boost rocks. Nothing compares. No other provider offers unlimited talk, text and internet AND for a very reasonable price.”

4.5 Superb11 Reviews

“Got my new phone at ATT today! Aidanis quite knowledgeable and informative. He was able to answer all my questions regarding an upgrade. He explained everything in terms I could understand and helped make the process easy. Thank you, Aidan!”

4.2 Good36 Reviews

“Amazing cannot describe my experience! Changing providers and a new phone is normally a nightmare. Nico took care of EVERYTHING for me. Treated me with smiles and confidence. So grateful for his expertise and knowledge. For listening to all I asked for and hitting it out of the park. He wouldn't let me go until I was comfortable with everything. You have a loyal customer in me.THIS is customer service.”

4.2 Good21 Reviews

“Aidan was a huge help, great customer service. Went in with my phone and a technical question, he looked at my phone, demonstrated what needed to occur to resolve the issue, and I was out the door in less than five minutes!”

4.3 Superb7 Reviews

“Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have ever connected with, none the less at cricket! Thank you Evelyn for making my Cricket experience so memorable! You deserve a raise!!”

3.9 Good24 Reviews

“Carlos was great. He told me exactly what to do. I was Finally able to get a phone and everything else I needed. Went to 3 other stores and they were just rude!!! Carlos was so nice. Thank you!!”

3.9 Good93 Reviews

“This was above and beyond any cell experience I have ever had! Gerardo was so kind and patient and professional and made the whole experience actually...fun. I know!!! Fun in a cell phone store! 10 stars .”

3.8 Good37 Reviews

“Staff was wonderful. recently purchased a new phone and that experience was great, they set me up in the right direction and everything was quick and easy. Had some issues with connectivity after a few weeks and they were able to help resolve the issues. Overall very pleased. Thanks!”

3.7 Good30 Reviews

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