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“A+++++
experience from soup to nuts!
Trevor, the manager, took care of me and walked me through purchasing a new iPhone with efficiency, professionalism and delight.
He's a real resource for AT&T has in front of him a bright future!”
“I had a great experience. My Macbook Pro needed a new battery. By working with this local business, I saved $100. More importantly, once they got the part I dropped it off and they were done in an hour. I love working with small local businesses, and this was a real win all around. ????”
“Lucas was outstanding and a pleasure to work with! He was incredibly patient, kind and efficient. He went above and beyond as he worked to resolve/fix the broken screen and screen collaboration issues. You are lucky to have him as an employee and I was extremely fortunate to have him as my service technician. What a lovely, bright man. Should this happen again and we need a repair, I will most certainly request Lucas…and even wait longer to schedule just so I can be guaranteed to have his assistance. Thank you Lucas!!!”
“Victoria was absolutely amazing, dedicated and patient not only with me but every customer I saw her help. Unfortunately, she was unable to help me due to Verizon not having WiFi in their business (despite needing it to do anything they do on phones). She tried every possible solution and was kind the whole time.”
“Amazing cannot describe my experience! Changing providers and a new phone is normally a nightmare. Nico took care of EVERYTHING for me. Treated me with smiles and confidence. So grateful for his expertise and knowledge. For listening to all I asked for and hitting it out of the park. He wouldn't let me go until I was comfortable with everything. You have a loyal customer in me.THIS is customer service.”
“The entire team is incredibly warm, welcoming, helpful, and patient. I had a tricky phone transfer to Verizon, and they made the process so much easier. Silvia helped me the most—she was fabulous, even putting on the screen protector perfectly! Jesse and Denise were also awesome in getting the process started for me, and they even moved my appointment time earlier.
Thank you all so much for your help today—I really appreciate it!”
10:00 AM - 8:00 PM
301 S McDowell Blvd Suite D, Petaluma
Mobile Phone Accessories
“Aidan was a huge help, great customer service. Went in with my phone and a technical question, he looked at my phone, demonstrated what needed to occur to resolve the issue, and I was out the door in less than five minutes!”
“This was above and beyond any cell experience I have ever had! Gerardo was so kind and patient and professional and made the whole experience actually...fun. I know!!! Fun in a cell phone store! 10 stars .”
“Went for assistance transferring all data from a Samsung to an Apple device. Jessica was knowledgeable, patient, and very helpful. It was a fairly quiet morning, and everyone was very pleasant and professional.”
“When selecting to back up my iPhone, it wiped out my contacts,, notes and user info! I was frustrated and went to the store for help! I received assistance from Luis who was patient and kind in resolving my phone issues! Luis is amazing!!!!☺️”
“Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have ever connected with, none the less at cricket! Thank you Evelyn for making my Cricket experience so memorable! You deserve a raise!!”
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“Elijah was extremely helpful & patient setting up my new iPhone. I ended up having to go back the same day due to an error of my own & he was not bothered fixing the issue.”