-
April 2024 by Sofia Pan
Very kind and helpful! Fast service. Extremely clean! Took care of us well when we needed it! Would definitely recommend!
-
March 2024 by david bonner
I had a great experience
-
March 2024 by Fred W. Anderson
Called, made an appointment. Was seen in 15 minutes Highly recommended
-
March 2024 by Manu Manu
Great place with helpful assistants, always willing to answer all your questions! Lilian was specially wonderful and I really appreciate the help!
-
March 2024 by Milan Dayanni
5 STARS ! You are greeted with a Smile and How can we Help you! The Doctors are Excellent. Take the time to hear your concerns. Regards,Milan
-
March 2024 by Tyler Hart
Dr. Curtis was great! I felt like I was well taken care of!
-
March 2024 by Katrin Kelly
Everyone in the office was professional and nice but I spend almost 2 hours there total for a pre-employment physical, and that seemed a little excessive.
-
February 2024 by Garnell Baron
Great customer service. Everyone working there was positive, professional and attentive. Keep up the great work. Thank you very much.
-
February 2024 by Mike Brossier
Great staff. Very helpful. I felt better immediately after treatment. Doctor was a bit late 15-20 min, but otherwise a good experience.
-
February 2024 by jasbir singh
Great Service At Urgent Care Especially Helping By Alex And Other Staff So Professionaly
-
February 2024 by Jean Skornicka
They are understaffed on the front desk and with assistants. I had an appointment and still had to wait almost an hour to see a Dr. because of understaffing. There was one other patient being seen. The front desk person was very apologetic. The Dr was informative and very nice. I don’t know how to rate because the fault was not with the staff, but with the organization.
-
February 2024 by Esmeralda Silva Sandova
Great costumer service and very professional staff all the way around
-
February 2024 by Vanessa Bloom
What a wonderful experience. The staff was super friendly, Dr Conley was kind, not rushed, and caring. Like medicine used to be before the corporations took over. Highly recommend!
-
December 2023 by Bobby Winter
Great experience getting my DOT physical. Lily and Dr. Connelly greeted me with a smile and were efficient and professional. I definitely will be going back for urgent care stuff in the future.
-
December 2023 by Z G
Upon arrival, their doors are closed 30 minutes after opening, I almost left due to being in a high level of pain. I didn’t leave and I wish I did.I am the 2nd person in the door that morning, and the 6th person to be served. It takes every other patient 3 minutes to get their insurance cards back, but it took the front office staff 30 minutes for mine to be returned. Walk-ins who came in after me were serviced prior to me., and I was told multiple times that I would be brought back shortly. My entire visit was nearly two hours.When I am finally brought into the exam room, I explain my afflictions with the nurse/aide, and mention that I sprained a muscle in my neck. My nurse asks me for the source of my pain and I mention this originally happened due to work, which was already handled through my insurance and primary care physician. My nurse tries to kick me out of the exam room, citing that this is a workers’ comp issue, as the root cause was from work. I explained to the aide once more that I had reinjured myself off of company time, therefore this is of personal interest. The nurse grabbed the originals office worker who tried to kick me out as well. I know my patient rights and I had a long argument with him, until he finally conceded and mentioned he would talk to the provider.The first aide comes back and she mentions that due to this information, I will be seen by their provider. Great, I think!In comes Michael the provider with an attitude. He asks me what’s wrong, and I go over the information I had already discussed with the nurses, that my PCP had diagnosed me with a neck sprain in the middle on November, it had healed and I reinjured it last night. Michael first asks “why didn’t you see your PCP? Why did you come here?” And then I state that “it is impossible to see a PCP same day” He asked how UC could help me, instead of giving me options. I had specifically stated I was looking for pain management and conservative care recommendations and a note for work. In a stern monotone prose, Michael responds, “We. Do. Not. Write. Pain. Medication. Prescriptions.”. I found myself nearly in tears, that I was immidiately being profiled as a pain medication abuser. I mentioned to Michael, in a stern voice myself, “Thats not why I am here”. Michael also mentioned that “I can not write a note to take you out of work, that is a workman’s comp issue, but I can send you back with a note that you came here”. I agreed as that is what I was looking for initially. There was doubt that I still had a medical issue and I proceeded to get a half measure exam, where I was told to do an action with my neck, and since it is sprained I was not able to do one portion and Michael looked at me like I was crazy.Finally Michael himself seemed to concede that yes I have a cervical sprain (already confirmed by my pcp) and he prescribes me a muscle relaxant. He comes back into the room with all of my pertinent information and he forgets to write my Drs note… which he wrote ever so begrudgingly after I mentioned this.I have never experienced such a lack of compassionate care and bedside manner. I left this facility in tears, knowing I won’t ever be coming back. I will be proceeding to file complaints with the appropriate government agencies due to the predisposition to not serve patients, and the discrimination I was faced with front-hand. After reading all the other reviews, it seems this facility is wonderful on a good day, and my experience is not unique on their bad days. Rating 2 stars as everyone did manage to assist me in the end, it was just too much of an uphill battle to advocate for my care.