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May 2024 by Lana Ellison
On accident I walked in and found an amazing piece of jewelry at a pricei liked and very friendly knowledgeable with a great sense of humor owner Mike made me have a wonderful customer experience, it will be my place to go for sure to buy, take care and repair my jewelry. The store is a history itself, I definitely recommend to check this special place!
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January 2024 by E. Le Roy
Good Mourning. Eric Promised me that ring, he said he'd keep it forever.
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January 2024 by Renee Cruz
Very disappointed. Mike was helpful but whoever the jeweler is that fixed the items was awful. I brought my engagement ring in for a small diamond replacement after it had fallen out, and in the process they chipped another diamond- and did not notice. Luckily they told me they’d fix it for free, but it fell out a week later. When I brought it to a new jeweler they told me the diamond they replaced it with was too small for that spot.
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November 2022 by Perry T.
I feel compelled to write this review after having such a great experience! I bought my fiancé wedding ring from Mike at McDonald's Jewelry he helped me pick out a beautiful ring! The price the service the entire experience was 5 star! -Perry
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October 2022 by Heidi J.
I needed an adjustment. He was terrific! Very fair prices, very pleasant personality, and I ended up buying a pair of small gold hoops, that I had been searching for and pricing out for months!
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October 2022 by Gra H.
I had batteries replaced in a couple of watches. Super helpful and very convenient being downtown on Grant avenue.
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September 2022 by Liliana Nazarian
I took a couple of pieces of jewelry for repairs and they did a great job!
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November 2021 by khockinson
We’ve come here for many issues with multiple watches. Always have received the best personal and quick service. It’s so nice to have a local repair shop that you can count on.
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May 2021 by Heidi Sarah
Great Jeweler- fixed on the spot and really a welcoming place!I went to a few places around Novato, and this was the best experience by far.? Owner is really nice too.Thank you!
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December 2020 by Cristan R.
My family and I are so happy with the repair and cleaning job McDonald's Jewelers did on a few of our pieces! They were able to match and replace a small diamond on a necklace and they cleaned my mom's wedding ring so well! He even noticed one of the prongs was damaged on the ring and fixed it for us. I'm so happy with the service I've gotten from McDonald's Jewelers, and have referred a few friends who have also had great experiences. We were also able to sit and walk through a bunch of older jewelry that we didn't know was real/costume. He showed us how to tell what was real (diamonds, rubies, etc.) and what was costume jewelry. I can't recommend McDonald's Jewelers enough!!
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June 2020 by Ice cream Jumpshot Chris Soldavini
The owner Michael is AWSOME!! Super FUNNY and a great Jeweler!! Love going to see him on good ol Grant Ave in Downtown Novato! Always a pleasure and thank you again so much!!
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February 2020 by Andrea B.
I needed a watch battery changed and decided to try McDonald's Jewelers. I couldn't have been happier with my decision! I received excellent service at a very reasonable price. I will definitely be returning in the future.
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January 2020 by Chris Soldavini
The owner Michael is AWSOME!! Super FUNNY and a great Jeweler!! Love going to see him on good ol Grant Ave in Downtown Novato! Always a pleasure and thank you again so much!!
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January 2019 by Christine W.
I went to McDonalds Jewelers and had my ring sized. The guy that owns this place ( Michael) was so professional and gave great customer service. Got a call from him a week later and went there to pick up my ring and it looked beautiful and was sized perfect! He even cleaned it and only charged me $50. I called around before going to this place and his price was $30 bucks cheaper! Great price and great jeweler!
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July 2018 by Maikeru S.
Okay, this repair review is different. I have a beautiful little Japanese nightlight from the 1930s. It's solid copper and was missing a tiny copper pendant on one of the four corners. This really devalued the antique. I tried several times to make one with no success. I decided only a jeweler could reproduce something this small (3/8" high). No jewelers wanted to talk to me. They just want to sell expensive bobbles and this was a distraction. McDonald's Jewelers took it on, produced 3 (I only asked for one) and charged me $15! This had to have taken an hour or more. This kind of small town customer service is right out of the 1950s! Guess where I'll be buying my next expensive earrings!
