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March 2024 by Rosa Ordoñez
If I could give them 0 stars, I would give them, my daughter was here on Tuesday, with a lot of pain in the left side of her back and the person who saw her didn't even give her a check-up, my daughter asked for a referral to have an ultrasound oh x-rays oh whatever was necessary to find the problem because she had already had this pain for almost 2 weeks and the person answered her very rudely that it seemed like they had the equipment to do that and also if she gave him the reference she would have to go to another place, and he only told her to go home. In the summary of the visit, he said that they saw my daughter for anxiety and depression and I don't know how many other things he invented, because my daughter went to a Catholic hospital in Petaluma And they did the necessary tests and it turned out that he had a very bad infection in his urine and a stone in his kidney that caused obstruction and he ended up needing surgery. To the person who saw my daughter, I forgive you because I know that you give the only thing you have and I hope you find peace in your heart so that you can provide better service and genuinely care about your patients.
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February 2024 by M B
They are getting better in training their employees ?
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February 2024 by Mareo newell
Good doctors and nurses. The receptionists at times can be impatience but, it's a good clinic.
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February 2024 by Liz Vargas
Dismissed entire year of mouth infection. Said I was born with a big neck. Never any follow up and if they call it's always a wait for urgent care. Ended up in ER with massive infection and antibiotics during Christmas. Poor help careless.
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December 2023 by yvonne
The Dental department is going great but ,the medical department is not.
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November 2023 by yvonne (snowbunny)
The Dental department is going great but ,the medical department is not.
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November 2023 by Ani Mukoyan
Labs in Novato clinic is horrible. They move like turtles.
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November 2023 by Rich L.
Scam! Anywhere else is better. They have cancelled my kids appointments multiple times without notice
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October 2023 by R. Joann Wilkinson
A great clinic with GREAT Doctors. Friendly Receptionists. Knowledgeable nurses, caring and compassionate
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October 2023 by Gina Brekhus
DrK is nice and I like her
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September 2023 by Cindi Bispham
Very rude person that answered the phone. Hung up on me. If you don't like your job, quite. You're dealing with people's health. Made complaint through state of California.
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September 2023 by john plutino
Hard to get a phone call back or to make an appointment. Once made they are pretty good.
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September 2023 by norman ibasco
Lazy staff. Don't open the door for wheel chair patient. Lots of patients today, staff looks like they didn't have eaten breakfast ???
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June 2023 by Molli F.
This place has a great staff/and Doctors, however it's "impossible " to reach anyone to set appt or return calls to your Doctor...I'd give a 5 star for quality/and care but a 3 because no one picks up the phone, therefore you have to go in person (contact)..I'm shocked they don't have someone available to answer calls and schedule/reschedule appointments since no contact is so important since Covid.
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May 2023 by Yukon J.
a solid one stars. agreed to an appointment 6 months from now in Oct. the sociopath gatekeeper I spoke with called back the next day around 8am telling me they don't accept new patients - then quoted 1 and a half years wait when I pressed her. they also request. based on my profile. that I instead seek out services at Marin City.
