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March 2023 by Ryan H
I normally don't write reviews, but Home Cinema Marin and owner Yianni rightly deserve recognition. I've used Home Cinema Marin and Yianni on two separate projects now, and both times, my expectations were exceeded.Yianni was extremely responsive and provided helpful advice on the pros/cons and price/benefits of the various options I was considering for my projects. Once decided, Yianni was able to obtain the right materials quickly, and schedule a time to come and execute installation.When it comes to the quality of installation, I don't think it could get any better. Yianni ensures the end product is exactly as you imagine, and won't hesitate to recommend changes for your benefit based on his experience and knowledge. Pricing was transparent, fair, and more than reasonable for the quality of service provided.I wouldn't hesitate to call Home Cinema Marin, and Yianni, for your home audio/visual needs.
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March 2023 by Ramin M.
Yianni goes above and beyond all expectations. He takes pride in his work, and his commitment is evident in the finished product. Yianni set up our living room, family room, and our backyard. We couldn't be happier with the result. If he has to come back a million times to make sure you are happy, he will. He truly is one of a kind.
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September 2022 by McD TMAJ
Horrible horrible customer service. DO NOT buy from them. Delivered $750 broken product and wont take it back or replace it.
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May 2021 by Kameka J.
Horrible, RUDE Customer service. Website Over promises and under delivers. There are so many other places online to get furniture. Please Save yourself the headache. Wish there was a option to give 0 stars.
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March 2021 by Kate Burns
A 1 star in rather generous for Home Cinema Center.
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December 2020 by Mike Hurley
Yianni and his crew did wonderful work. They were courteous and adaptive to create the best possible mount for my television. I am beyond impressed with their craftsmanship and attention to detail. I highly recommend consulting with them on any home video project you may have.
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November 2020 by Denise Pinto
I placed an order for home theatre seating and called after one week of ordering because my order was pending. When I called the person who
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October 2020 by SeattleSun L.
This company may have products but their customer service representative is unprofessional and possibly ready for a melt down. I was trying to clarify if my account had been charged for a product I ordered and he would not let me finish, kept speaking over me and finally cancelled me order. Crazy. Sad as this does not seem to be typical for them. Plenty of other retailers sell the product I was buying so I will move on.
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September 2020 by Mari A.
Don't look any further. Home Cinema Center is the best! He hung my 65" TV, programmed a special remote to work with the TV, DVD player and Game system and connected it to my surround sound speakers. He set up all the speakers with a Sonos speaker system. Yianni was great to work with and very professional. He is very knowledgeable and recommended a great receiver that fit my needs. I can not say enough about Yianni and the Home Cinema Center. I feel his prices are very responsible. Of course I highly recommend them.
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March 2020 by Adolfina Thomas
We are extremely pleased by the service we received at Home Cinema Center. From the moment we walked in the door to the installation of our TV to the follow up afterwards, Yanni provided excellent customer service at competitive prices and he has extensive knowledge about his products.Since we purchased the TV, almost 2 years ago, we had two minor issues with it. We sent an email to Yanni and within less than 24 hours received a detailed response that resolved both issues.
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February 2020 by keven jose
I could not be more pleased with the advice and service that Yanni provided in installing a wall-mounted TV and organizing all the electronic components/wiring of our system. He is knowledgeable, experienced and sincere, and has exceptionally high standards for the quality of his work and his wish to provide what one needs without adding unnecessary costs. I could not recommend this business more highly!
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February 2020 by daniel markup
We are extremely pleased by the service we received at Home Cinema Center. From the moment we walked in the door to the installation of our TV to the follow up afterwards, Yanni provided excellent customer service at competitive prices and he has extensive knowledge about his products.
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February 2020 by Keith Dunne
Home Cinema Center, founded by Yianni, is definitely a superior service provider which is why I hired him to install a major home sound and entertainment system in our home (a few years back, he installed a wall mounted TV and did an excellent job earning our repeat business). We recently finished a major remodel of our 1994 built home that lasted a year. Out of more than a dozen contractors, Yianni and his crew distinguished Marin Home Cinema Center (in Novato, CA) as THE h
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November 2019 by Epicurean E.
Extremely rude to customers! I called just today, inquiring about a signed/ framed poster Home Cinema Center had advertised on their website. It was Product item # MIL-UF9852-S; this item is still advertised as available. When I initially called, the employee who answered sounded bothered that I was even calling. I asked if the poster came with a Certificate of Authenticity, to which he answered "what is it?" I gave a brief description--enough for him to find it, which he acted like was some monumental task. He simply answered "discontinued." I then asked, "so there aren't any left?" He then replied in an even more irritated and curt tone "DISCONTINUED." I was then in the middle of asking if they had any similar products, when I was hung up on. Wow! I called immediately back to clear things up, and the person there kept purposely sending me to voicemail. I waited a few minutes and then realized they actually blocked my number--outrageous! I then called on another line and left a voicemail, explaining how disgusted I was with the customer service received. Makes you really wonder why this business has so many disputes against it on the BBB website. Will not be returning to this cesspool again! I've been an avid movie memorabilia/comic book collector for over 15 years, and I've never encountered this kind of treatment. I've literally spent tens of thousands on collectibles, and would have been more than happy to send business their way. Stay away from this dump!
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April 2019 by Robert Wealleans
Professional, knowledgeable, expert installation. Yianni is a thorough pro and cordial. A complete surround system installed in ceiling and wall, rewiring, hard-wiring to internet in several rooms, phone jacks all made "live." A custom, programmed remote control controls the entire theater system & TV. Perfect!
