-
September 2024 by Isaac Ewing II
Great place to shop. Team members always ask how my daughters are doing, as we've been shopping there since they were one and five years old, and now they're going to college in Barcelona.
-
August 2024 by Jose Robles
Worst customer service. There is an old lady working at night that should be at home sleeping she is very rude
-
July 2024 by Vncentcamilleri Juliesilva
I've waited over 20 min for help in the shaving department. The nice thing is I can keep pushing the" customer needs help in shaving department " button all I want
-
July 2024 by L B
Where is zero stars. This place is the worst. Always understocked and the staff is super rude and not helpful. You ask them to unlock something and they go to the back and disappear. There is product everywhere yet nothing in place.
-
May 2024 by tulio darrigo
I love CVS
-
March 2024 by Brent Jankowski
The short bald pharmacist with the worst case of "little man syndrome" is the most disrespectful jackass I have ever met. He has no business working with the public. Cant believe he still has a job with his customer service skills.
-
February 2024 by Scott Stevens
CVS is a well stocked food, pharmacy and sundries store. Quality products and a wide selection. Service is not as good as it used to be but when you can locate a floor employee they can usually find your items.
-
November 2023 by Fidelina Garcia
Terrible, terrible, terrible, a month waiting for the medicine, they sent me to the other pharmacies to look for it to send it to them and then give it to me, I think I'm going to tell my doctor that I changed pharmacies.
-
November 2023 by Michael Furry
CVS, somehow especially in Novato, are THE WORST. Completely unreliable, will cancel appointments with no availability for timely rescheduling. They can’t seem to fill prescriptions… why are they even in business?
-
October 2023 by Mark Gonzalez
If I can give zero stars I would. There are better cvs stores out there besides this one. I can tell management didn't really care for their employees nor customers. They say they take it to consideration but it seems like they don't? Not to mention for how long it takes to get prescriptions or assistance due to the short staff. If management maybe decided to help their team, the service would be better. When I am helped, I feel like it's rushed and not patient centered to where they are only focusing on you and not everything else.
-
October 2023 by jo Cole
Totally aweSOMe...super excellent customer service at checkout
-
October 2023 by Richard Starkeson
OK for prescriptions but avoid making an appointment for a covid19 vaccination. Have to use their website, which is entirely screwed up. It cancels appointments after having been made; Then invites one to reschedule, which is effectively impossible, without having to enter pages of information ALL OVER AGAIN!
-
October 2023 by sheena kumar
I love this cvs location on grant Ave. The manager and the staff go above and beyond to help out community thrive. The pharmacy is fast and they give great advice, if you have any questions. Even though they are busy checking customers , they always smile and greet me. They don't stereotype me, I have gotten followed rudely by other locations,so I give them an A+. The store is clean, the manager is very efficient, and they don't make me feel bad when it comes to using coupons. I recommend this Grant Ave Location one of the best CVS.
-
October 2023 by Joan Stone
CVS is my go to shop for my needs. I like the store, I shopped there when it was Longs and CVS has been good at keeping the same level of service and even some of the same people are still there. The employees are helpful and kind.
-
October 2023 by Julie Anastasiow
Checkout woman is the most efficient, intuative person I have had the pleasure of being helped by without a long question and answer session. Hope CVS appreciates her!
