Costco Pharmacy in Novato has built a strong reputation for providing excellent service over the years. Customers appreciate that the staff is professional, efficient, and caring, often going above and beyond to help with medication issues, including resolving insurance problems by calling the Help Desk. The pharmacy keeps essential medications in stock, even during nationwide shortages, often within 48 hours, which helps reduce anxiety for those relying on regular prescriptions. Many customers find the team to be friendly, kind, and supportive, creating a positive experience whether they are picking up prescriptions or just visiting the store. The staff’s responsiveness and dedication make customers feel valued and confident in their care. Alongside the pharmacy services, shoppers enjoy the Costco Novato location, which is described as lively and welcoming, with a friendly staff that makes the environment feel like a home away from home. Additionally, customers enjoy treats like snacks from the food court, noting that prices are affordable and enjoyable. Overall, Costco Pharmacy in Novato is known for its reliable, caring, and efficient service, making it a trusted place for medication needs and fostering a positive shopping experience for the community.
I like the service we get here. They Call or text when there is a problem with meds. The only problem we have ever had is when we were in the hospital and released on Sunday with prescriptions. That is not their fault.
June 2024
This pharmacy has been going above and beyond for me for many years. They have been nothing short of stellar from their greeting to their service.
March 2024
This was a light and refreshing treat after spending some time in Costco! Definitely would add toppings to this because I do like the strawberries and the drizzle Costco uses but wanted to try it just by itself. Both my parents enjoyed it while we people watched at the food court and it was only $2.49!
