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“My iPhone X won't turn on and brought it in for diagnostic. The owner was very knowledgeable and very helpful. They offer great pricing and fast service! Highly recommended.”
“Came to this Verizon location and ended up leaving with an upgraded phone from a trade in offer ready to go along with cases. A million thank yous to Angel for his patience and knowledge helping myself and my two sisters, and mom to open up a line and all trade in our phones! Best customer service hands down”
10AM - 8PM
11617 Rosecrans Ave, Norwalk
Mobile Phones
“Congratulations to Edith for the treatment she gave me after I arrived upset, I managed to calm down with her good treatment, it is a pleasure to be treated by someone like that”
“Thank you Beverly for the assistance today, my neighbor greatly appreciated your technical support experience and data transfer from an Android to iPhone; T-Mobile Home Internet has been a godsend with my neighbor's son's schoolwork. Many blessings to you and this store! ??”
“After repeatedly calling customer service and other T-Mobile stores, we finally ended up going into this Norwalk T-Mobile and Brian Maldonado was the one that helped in the store. We were having issues with our billing and difficulty returning our new phones we purchased. We explained all our concerns and issues and Brain not only took the time to listen, but he went above and beyond helping us. He was very knowledgeable and helpful. He called customer service on our behalf and made sure to assist us with all our concerns and issues. It's really too bad that more reps, customer service and upper management are not more like him. Brian should teach a class on how to deal with irate/unhappy customers. He never once lost his cool with us and was very professional during his encounter with us. We can honestly say that our experience with HIM was great and would recommend him 100%!Jesse & Sandra”
“okay I don't really leave reviews, but I must say that Nicole who works at the imperial and studebaker MetroPCS is by far my favorite ?!!!! for some reason my phone number got attached to a tablet and started acting really crazy on my phone both devices had my phone number smdh and she went above and beyond to fix that problem and took the time out to really find out what was going on... amazing customer service ? thank you Nicole??”
“Chris the Owner and Ricky an Employee and Victoria an Employee are AMAZING!!! Out of the Metro PCS stores I've been to I've never met such AWESOME PATIENCE with these 3 people!!! I 100% recommend that you come here for your service. They are inexhaustible!!! I was in the store for hours yet they had no issues with helping me. All I can say is that the quality of care and respect and patience and kindness would be compared to V.I.P. treatment!!! I challenge anyone to come here to try and prove me wrong!!!”
“The Metro rep, Ismael, reprogrammed my phone for me w/ total professionalism & was extremely patient in doing so. I learned a lot after being a Metro customer for 6 yrs. I will definitely return with additional questions.”
“Went in today to pick up an order and return some items. I was helped by a very friendly young man named Thomas. . He was very efficient and gave everyone he dealt with excellent service. Above and beyond ! I made sure to let management know. Thank you Thomas ! 5 stars !!”
“Came in expecting disaster so close to Christmas but the person working there his name is tony amazing individual help out took his time and I ended up getting a new phone added to what i had without breaking the bank”
“The rating is for EDGAR. Another customer and I were looking for an item that said in stock on the app but was no where to be found out on the shelves. We bumped into Edgar who was restocking in the food section and asked him about the product. Edgar kindly stopped what he was doing and walked with us. Took us to the area where the merchandise is usually at but none was there. Edgar asked an employee Marissa about the items but she didn't seem to care about us looking for it. She told Edgar that they should be on the shelves (which we had already checked with Edgar) she didn't seem nice when Edgar said oh it says we have 20 or 25 in stock. But either way Edgar Went to check in the back stock and luckily the product was found! Edgar is definitely the man!!! Best customer service. Marissa you could definitely learn from Edgar's friendliness and excellent customer service”
Mobile Phones
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Mobile Phones
“The girl that helped me today was so sweet and kind. I came in unsure of my decision to switch to Samsung from Apple and she was so gracious and patient with my flip flopping. I know myself and I know I would not have her patience with myself LMAO.”