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July 2023 by Oscar Moreno
That's great, Oscar helps me.
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July 2023 by Evelia Garcia
Oscar was very attentive and helped me a lot 5 stars
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July 2023 by Jesus Romero
Oscar is a very professional and attentive employee... I recommend him highly for his great customer service. He's very polite. Definitely will come back
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November 2022 by The Projects
They offered to put us on automated payments to get a discount so we agreed and they said ok you're set up already and when my bill was due my phone lines disconnected and we needed the lines for work. Found out that they never set us up for it. Also, STAFF IS RUDE they make mistakes and are very RUDE after. Doesn't matter what age you are. I heard them being rude to an older lady that they were helping before us. Especially the girl with very dark brown hair, short of height and chubby. Extremely RUDE. Don't come here!Go somewhere else they will be nicer and won't make so many mistakes!...
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November 2022 by Maria Lozano
Came in here to buy my mother a phone and the girl that helped us with very light brown hair and light skinned deleted all her old photos from her sd card when transferring it to her new phone and we asked her before she did it if it will erase them when transferring and she said no. The next day we returned and confronted her about it and she said said that she never told us that it wouldn't erase so she obviously does not know what she is doing. 5 years of memories erased because she did not know what she was doing. The rest of the staff is also RUDE. Don't come here they were very rude to my mom the other 2 girls. Go to a different Metro shop!
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September 2022 by Rich Colton
The staff are friendly and knowledgeable !
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September 2022 by Willy Chavez
Real slow service
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September 2022 by Mark S.
This the third time I've been here during business hours, and the door is locked, nobody in store
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August 2022 by alma ochoa
(Translated by Google) They are not punctual when opening(Original)No son puntuales ala hora de abrir
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January 2022 by Selene Castro
(Translated by Google) Terrible service from the two who attended today January 2. Put more qualified people.(Original)Pésimo servicio de los dos que atendieron hoy enero 2. Pongan gente más capacitada.
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January 2022 by Jose Herrera
(Translated by Google) Very dry what I want to say was not very kind(Original)Muy seca lo que quiero decir no fue muy amable
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October 2021 by Bruce K.
After my mom was frustrated and disappointed with the service from the Metro store. Also being a little further down from our house. We decided to try our local store off Rosecrans which was right by us. The person that helped us out was very knowledgeable and very kind and let us know the issue right away. Beverley is a very professional and good at her job. If your needing a phone or service from Metro come check them out we are glad we did
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October 2021 by Yea K.
Came in today had a problem with my phones from Metro after going to the Metro store off Firestone. After being treated with the unprofessional and know it all female staffs. Who couldn't fix the issue I tried my local store instead. The person at this Metro store was very knowledgeable and helpful and resolved all the issues. Her name was Beverly and she was very patient and kind towards me. I will be coming to this store from now on as is very convenient and better than the original store that set up our phones.
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October 2021 by Anthony Munoz
The clerk at the store was very helpful got a new phone she hook me up this is my go-to place
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July 2021 by Laura Raff
Brought an iphone for my son on friday 25, very nice lady named Heylin said my son did not need to be present to get a new phone line under his name, so next day I changed my mind, wanted to get him a newer iphone, I called to the store spoke to Enrique he said no problem I have 15 to return or exchange it that I would pay only the difference, I drove all the way from Toluca Lake just to find out a rude guy named JOSE, not sure that his name, he told me NO RETURNS, I asked him to talk to Enrique which he did then I was told that my soon needed to be present???? So I wonder, metropcs allows you to get a phone line under somebody else’s name with no problem at all but if you want to return or exchange theres no way you can do it??
