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June 2023 by cynthia bell
Always trying to upsell services such as surgeries when it isn’t necessary.
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April 2023 by Anthony Munoz
Always do a safe great job with all three of my pets
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March 2023 by Cynthia Caballero
The pulled seven of my dog’s teeth without informing me. They told me I signed a document authorizing them to do so. They couldn’t find it because they never had me sign such a document. Which makes sense because they never told me that they would pull that many teeth without a phone call. I switch vets and now they refuse to email me my dog’s records. Every time I call them, I provide my email and I am told it will be emailed tomorrow. Now I call them at 2:20pm and I keep receiving a message that they are on lunch break from 1-2. I’ll update my ratings if I ever get my pet’s extensive vaccination records. Until then, they appear either vindictive or poorly managed, either way, one star.Update: I called and a male answered the phone. He immediately sent me the records. I updated my rating to three stars.
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January 2023 by Tina Furlow
Great service. My place to go.
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August 2022 by Joseph Jesena
Very hospitable and caring staff. Brought our two dogs who were very nervous and peeing everywhere. They were very understanding, accommodating and professional. I highly recommend this place. Two thumbs up!
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July 2022 by Maricruz Llerenas
First time here and I really liked the care the vet had for my pup. I didn't feel pressured or embarrassed when I wasn't able to do all the recommended treatments. Instead I felt like they understood that vet care can get pricey and were helpful in understanding what treatments would be the most important to focus on first. Hoping to save up the money to get my pup the care he needs.
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July 2022 by Sherri Hollis
This vet tried to do a bate and switch on the price. I agreed to some services which I signed for $351.00 after I signed it then the tech had another estimate underneath with additional services that I didn’t want done for $541.00 & when I wouldn’t agree to the additional services they said they wouldn’t do anything at all and was going to charge me $45.00 and the vet never even examined my pet or took her out of the carrier. Then when I wanted the invoice shredded the tech tore off my signature only. I was furious and took all the invoices with me. Be careful this place only wants money not quality of care for your pet.
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June 2022 by Daisy L.
I just started to come to this place , after going to multiple other Animal Hospital's. They welcomed my pet & i with open arms . They made my pet feel so comfortable, came in to for my pet to get neutered. Exam and all the process for it was good , they went over everything that was going to happen the day of surgery. Showed how much the cost would be in full details. Overall I'm happy with the results, didn't have any complications thru out the whole process. Will be definitely coming back .
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June 2022 by Miryana Y.
My breeder recommended this place. That was mistake. I hope she doesn't use them for her new puppies. Because I can't believe this young Vet who seems to me he is a joke not professional at all. My friend told me that her best friend dog died after being spayed. I almost did it with my dog but gladly cancelled it in advance. Guess what, they charged me cancellation fee, credit card refund fee. If they could charge fee that you walked in their office they would charge the fee. Never seen so greedy, unprofessional with no knowledge vet place. If you love you pet please DO NOT GO INSIDE THIS BUTCHER PLACE. Miryana
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May 2022 by Diane B.
Dr. KIM overdosed my dog..if i would of kept going to him . My dog would of died. According to my new Veternarian. And i would of been broke. Very expensive.. i spent over $5,000. Do not take your animals there.
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April 2022 by Adrian Amaya
Everyone that works here is really nice a d helpful. Would definitely recommend to anyone looking for a vet
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December 2021 by Loretta W.
I had a very senior dog, that was ill for quite some time. I was looking for a new veterinarian because my last veterinarian didn't really meet my standards. Somebody recommended Dr. Kim to me, and I visited them recently. It's a small veterinarians office in a busy area of Norwalk. When I called and described the problem they gave me a an immediate appointment. I went and had my dog evaluated, and even though he was old and ill, the vet did not make me feel like I had no options. He gave me all the choices, And unfortunately just a few days later my puppy died. When I went back to the vet to let them know, they even refunded me 50% off when I had paid to have him taken care of. On top of that, Dr. Kim was so kind to me and told me that my dog was lucky to have me as a mom. It just made me feel better in the moment and I appreciated it so much. I definitely am happy I had my dog's last care here at this vet.
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October 2021 by Patsy Sanchez
I k ew Dr Kim and his staff would take care of my Abby well.
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September 2021 by Felisa S.
Horrible office To work with I have called and Left vm since Monday and no has called me spoke with a Leslie and contradicts what she tells patients she told me she was going to ask the doctor and she was going to give me a call back never received a call I called her back today now she said she never said that and that's my dog Hass to be seen after explaining to her that I was seen less than a month ago and paid over $350 and the issue was still there. I asked to speak to an office manager and she said that the doctor was the office manager and she will give him a message and let's see if he calls me back. Leslie is very rude very nasty and she should not be working here.
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July 2021 by Gladis Jayan
I have 2 dogs and a cat, I take them to JH hospital for all their medical needs. My cat, Prince, almost died recently with Feline infectious Anemia and Liver failure. He was admitted JH hospital for few days.. Dr David and the staff at JH hospital took provided excellent care and my cat came back to normal life. I am so grateful for the entire team at JH hospital for saving Prince!!
