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August 2023 by Ling Ling
The korean manager or owner is so rude and have a bad attitude. I asked does a dress belong to the sale section and she started swearing in Korean. I have never seen a human being as rude as her. Never coming in again !!
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July 2023 by Angela Tseng
This store of the chain "Fashion Q" has plenty of style, size, and color to choose from. The site is well organized and tailor to younger generation's tastes.I found some clothing for exercise as well as everyday wear and dresses.
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May 2023 by Dee C.
I kind of accidentally stumbled into this store one day and thought everything in there was super cute and trendy. I started visiting more frequently and in one of my last visits I asked to return a denim jacket that was just not a good fit for me.One of the girls processed the return and explained she could not give me my money back, only store credit. I told her it was totally fine because I come in often and plan on purchasing more items in the future. She gave me a flimsy piece of receipt paper, wrote $27.99 on it (didn't refund taxes, honestly I don't even know that the process was documented) and she signed it. I left and returned 2 weeks later to purchase items for an upcoming trip. I know I was going to buy a lot of stuff and noticed I'd lost the receipt with the "proof of credit" on it. I approached the manager and explained I'd lost it and asked if she had a different way to retrieve a copy or record of the return and with a huge smile she said "no" and I was basically out of luck. I LITERALLY said "no worries, I understand it was my fault for losing it." I appreciated her politeness and made my way through the store.I went on to shop and purchased 12 different items totaling around $170.00. When I came up to the counter to finalize my purchase, the manager whispered to the cashier. The cashier then said "all these items are final sale! No refunds!"I didn't appreciate her saying that because 1.) they've never said that before and in my 9 visits (they stamp a card for you each visit) I had only asked to return something ONCE. 2.) it was very obvious that she said it because of my question. 3.) I thought MY response to her explanation was very understanding and polite. I was acting in good faith, and it just seemed like she didn't reciprocate. I understood why she couldn't offer store credit and I didn't even make a fuss about it, on the contrary I gave her more business. All that to say, I probably won't visit any more.
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October 2022 by Mary Wasef
I would give 0 stars if I could. I was shopping and had multiple items I was going to get. My toddler needed to use the restroom. She refused which is fine. Then my hisbands arm got scratched from a shelf sticking out. She, the owner didnt say sorry or even check on him. She blamed him. Not even a bandaid. I put my stuff back and walked out. don't give your business to someone like this. Go to another Fashion Q.
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July 2022 by Angela C.
The manager is so rude !! Everything is always final sale & you can't return anything! You cannot try nothing on due to Covid!
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October 2021 by Ernie S
Rude employee decided to talk to me like a dog. Telling me to move from a certain area, and to sit down without saying please or anything. I wasn’t even doing anything just waiting for my girlfriend. It’s the employee with glasses. And a bit taller. Work on basic respect toward people.
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August 2021 by Yesenia S.
Never stepping foot in this store again. Awful customer service from the "manager". Literally got upset over having placed an item in the wrong area. Told me never to do that again, which sure I understand but the manner in which she approached me was highly unprofessional. The store is messy to begin with! This explains why this store is so empty. Horrible customer service. Contacting headquarters.
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October 2020 by Yoon Mi Lee
It was nice to have so many pretty clothesIt was very nice and the store was clean.
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October 2020 by Yessenia Riverah
They'd sell very cute affordable clothing twice as better than Forever 21 and the employees there are pretty nice but just beware when not only they give you an grey paper ticket coupon kinda looking that 5 dollar percentage off with your purchase...make sure one of those young girls scan every item then handle her that coupon, don't let them get away from paying your 5% off. I've seen it with my own eyes that they wouldn't care if you pay more, just for that I won't return after how one of those girls used my coupon right before my total.
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October 2020 by Gina Aragon
Cute clothes great prices
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October 2019 by Savana Johnson
This place who's very nice place the employees are very nice treated me very kindly and have a wide variety of sizes from Junior to 3XL
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October 2019 by Namsook Cho
Good price, great item.
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October 2019 by Jessica Garduno
love this place!!
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October 2019 by Rina Vasquez
Luv it here