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April 2024 by Brian H.
So I've tried to make an appointment and all they say it's only extensions being accepted. I've done my taxes here before but now I can't even get an appointment it's really mind blowing how they always tell me There not taking any appointments. How can you just not even try to squeeze someone in just a headache to me
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October 2022 by erwin solis
I'm so glad to be their customer. All the staff are so professional and saved me a lot of money. So patience to find the right way to find deductions. Thank you so much for your help yesenia.
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October 2022 by Francisco Bolaños
Great services.. highly recommended. Thank you yesenia.
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June 2022 by Stephanie V.
ZERO STARS! THIS PLACE IS A LEGIT SCAM! DO NOT COME HERE! The positive reviews are probably from "friends" and "family" of the staff working here! First and LAST time coming here. Came here because I was looking for a professional business that would be honest and transparent about how they process the paperwork. However, after dropping off my paperwork they took like 3 weeks to get back to me on a possible finalized date to process taxes. To my surprise they send me an email so I can electronically sign and they wanted to charge me $400!!! Mind you I'm a part time college student whom was only worked part-time year of processing taxes! When I asked why SO MUCH? They said they would have Yessenia call me and get back to me. Yesenia NEVER called me. I called again the following week and still NO resolution on the issue. Frank told me it might be because Yesenia tried to submit extra forms on my behalf ? Which is not my problem I wasn't even getting back a huge return. I did not even give them extra forms or anything else they can add to maximize my return because I wanted to have an easy and fast process. After about 4 weeks of trying to contact Yesenia, regarding why they wanted to charge 400$, Frank got back to me and said it was a MISTAKE on their end. I wonder how many other people they overcharge "out of mistake"!!! Luckily I read everything before signing and was not ok with that price. I ended up paying $200 which is still insanely high, but did not want to spend any more of my time or energy on this place. I will warn all my friends and family of this SCAM place!
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June 2022 by Karina V.
June 22 and I received a call saying that once again they needed my school tax forms because the IRS was requesting it. Frank justified themselves by saying they had been trying to process my refund without the form because they didn't want to bother me but it would now be necessary for me to bring it in. Here I am June 23 and the girl at the front wasn't sure what form was needed (luckily I took them all in). People communicate better! Hopefully now after being here for the 3rd time and several calls and several follow up emails, oh and $198 later I'm able to get my refund!
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April 2022 by Sarah Calverley
Yesenia is absolutely the best! My fiancée and I have been going to her for about 14 years! She's is extremely helpful and friendly. I will not go anywhere else!
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April 2022 by Brandon Cruz
Worst experience doing them online … wanted more info of my refund and they just couldn’t provide it …
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March 2022 by Aurora Flores
Absolutely the best, Yesenia has been doing my taxes several years, always professional and helpful. YOUR THE BEST!!!
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October 2021 by Stargazer
I've been going to her for 5 years already never had a problem
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July 2021 by Johnny Morris
Me and my wife have been going to Cherry Income Tax for over 10 years now. They know all the tax credits to get us max returns. But are always keeping everything 100% on point! We will never go anywhere else!
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May 2021 by J N
Yesenia makes a stressful time of year easier to manage.
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April 2021 by Drop that pie
I've been going to her for 5 years already never had a problem
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February 2021 by Nancy O.
Amazing service, my family has been coming back for years ! the owner is very professional and knowledgeable In her field.
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February 2021 by Jaime Garcia Jr
Great service 6 year returning customer
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November 2020 by Leonardo Ruiz
Yesenia Is extremely helpful. Not only is the service excellent but they make sure you understand the whole filling process and answer all your questions and concerns. I will definitely keep bringing my business here!
