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December 2023 by John doe B
This piasa Teller is a weirdo the one with hair going backwards no help what so ever from that creep but for women trys to not act like a creep.
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November 2023 by Del D.
Worst customer service ever. New tellers are only gonna get accounts closed. Need to bring back older tellers.
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October 2023 by Ronnie B.
Chase bank online banking stopped working for me. Without warning, my computer was unable to log in to my Chase Bank online banking website. I got a screen saying I needed to update Safari to the latest version, but I had the last update available. I called the Chase online support and they told me they no longer support my Safari browser and I can no longer log in to the site. They told me they changed their system to provide a better experience for customers, but I can't use it. Amy was not able to explain how getting permanently locked out was a better experience for me. This is terrible customer service. Chase should not change their online banking system so that it does not work for some customers. If you have the same problem, I urge you to call the Chase online support, 877-242-7372, and complain.
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July 2023 by ĀnaMarīa OlīvaOlīver
Everything very good ?
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July 2023 by judith martin del campo
There is no kindness, nor are there good mornings, they do not try to help or ask about the problem. Horrible service, except for a very friendly cashier.
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July 2023 by ZJ Liang
ATM are not well maintained.
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June 2023 by pianoguate gl
we open another savings account with my wife they where very helpfull thanks.
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December 2022 by D T
I went in to open a business account. The banker who I spoke with was headed to lunch so was unable to assist me.She told me that another banker would be available in approximately 20 minutes. However after waiting 30 minutes and not having either seen another banker or anyone for that matter that could help me open the account I left.Based on my observations while waiting, the staff didn't seem to be to focused on customer service. Additionally, the bank itself just didn't appear to be any place I would want to conduct business let alone trust with my money.
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November 2022 by marie love
The Norwalk branch on Rosecrans always help us ..sadi and Andy and the rest of the staff are always nice and help us with what ever we need
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October 2022 by Steven L.
I recieved 5 star customer service from personal banker Ms. Medina she went over and beyond to help me. I will definitely come back to this branch because of her professionalism... thank you
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August 2022 by Margie Lopez
A lot of people walking around and only 1 person who can assist me.. sad.. need better staffing coordination
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July 2022 by Andrew Strauss
Awesome place to bank here.Great Staff!
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July 2022 by Andrew Straus
Awesome place to bank here.
Great Staff!
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June 2022 by Pho C.
She so rude , bad customer service ever . Yelling to customers. Just drinking coffee not take care customer.
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December 2021 by Mike A.
Best team anywhere beginning with Susan who is always personable and helpful. Then her support staff Tina Marie and Susie, very sharp and knowledgeable! Then Parvene, Asa, Brandon, Brea, and Oscar!! All of them are very unified and treat us like their family! Love you guys!! Mike and Punkin!
