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July 2024 by Rita Washburn
People are in a hurry use atm
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June 2024 by MichelleB Maybe
5 regular teller windows and 1 business teller window and only one teller working on a Friday. Would take a while. Plan accordingly.
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April 2024 by Yuman Samano
The worst customer service, only one teller helping customers. Get your ish together.
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March 2024 by Ricky
When I tell you avoid this bank. I mean it. They legit have 1 teller, and sometimes 2-3. Legit waited 55 minutes from the time I walked in, to the time I walked out. That doesnt even make sense. There is 3 ladies just walking around doing nothing and a lady at the door holding a iPad. I don’t get it. The line was about 5 feet from the REAR exit door…
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February 2024 by Kum Kim pak
Very slow and rude teller...never coming back here
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February 2024 by Daniel kim
Takes forever to see teller..10 people at line but 1 teller!!!!!
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January 2024 by Michael Gallo
Professional and friendly staff
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December 2023 by Jenny
This is the worst BofA. It’s close to my house that’s why I come here. There are only 2 tellers. Always wait between 15-20 minutes in line. This bank does not appreciate its customers. Bank sign on door says closing at 4, when it’s only 3 the doors are locked. They need to hire more tellers. This is ridiculous. Will be closing account.
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December 2023 by Adriana G.
They always have a log lines tellers are so slow they have 5 windows and only 2 open.
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November 2023 by Maria
Closing my account as soon as as possible, not sure how they keep customers. No compassion or understanding . Very robotic employees
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October 2023 by Stephanie P.
Someone stole my drivers license in the mail and was able to come into this location and draw money from a teller so easily. Bank of America needs to do better at protecting our identity and accounts!
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October 2023 by Maria A.
They didn't want to help expedite my check even though the customer service rep over the phone said it was possible as long I went into the branch, I open my account and spoke to the manager. Lady didnt even take a min to look at my account just went to tell me she can't do anything. Has the guts to say at least you have $74 dollars. Lady because of this I'm going 2 weeks with no access to my payroll check. The mobile app said it can take 1 business day to deposit my check. Your bank needs employees with compassion and willingness to try to help. It's not my fault my direct deposit with bank of america is taking 3 payroll checks to kick in. Which all 3 have been cashed there.
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July 2023 by Daniel Jung
They have been quick service for me due to not busy time that I went but only two tellers for service. I am wondering how busy and line up when they are busy. They got quick service for me since it wasn't busy the time I went, but there were only two tellers there for service. I wonder how busy and queues there are when it's busy. One sido un servicio rápido para mí debido al poco tiempo ocupado que fui, pero solo dos cajeros para el servicio. Me pregunto qué tan ocupados y en fila cuando están ocupados.
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July 2023 by Duffney Brosas
Kept putting a week hold on my checks, the third time I deposited my check online it was available the next day. And now, I tried depositing again and they decided hold it again for 7 days. Wow, and there’s no way to cancel it! Fantastic! Imagine, you needed the money for bills and they kept putting a hold on it after 3 deposits. How amazing that is, right!
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July 2023 by Domitila G.
How can a bank not have supervisor coverage when they go to lunch! I was in line to get my foreign currency order and, I hear a customer getting upset because she was told teller needed supervisor approval get give her a high amount out her account. She was told to come back in an hour because supervisor was out on lunch. Ok, now my turn. I told the teller I was there to pick up my foreign currency order and she looked into my account, says I'll be right back let me go get it. 10 minutes later, teller comes back only to tell me a supervisor needed to release my money to come back in forty minutes!! How can a bank not have management back up! I walked out upset and inconvenienced because I was on my lunch hour.
