-
December 2023 by Adriana G.
They always have a log lines tellers are so slow they have 5 windows and only 2 open.
-
October 2023 by Stephanie P.
Someone stole my drivers license in the mail and was able to come into this location and draw money from a teller so easily. Bank of America needs to do better at protecting our identity and accounts!
-
October 2023 by Maria A.
They didn't want to help expedite my check even though the customer service rep over the phone said it was possible as long I went into the branch, I open my account and spoke to the manager. Lady didnt even take a min to look at my account just went to tell me she can't do anything. Has the guts to say at least you have $74 dollars. Lady because of this I'm going 2 weeks with no access to my payroll check. The mobile app said it can take 1 business day to deposit my check. Your bank needs employees with compassion and willingness to try to help. It's not my fault my direct deposit with bank of america is taking 3 payroll checks to kick in. Which all 3 have been cashed there.
-
July 2023 by Domitila G.
How can a bank not have supervisor coverage when they go to lunch! I was in line to get my foreign currency order and, I hear a customer getting upset because she was told teller needed supervisor approval get give her a high amount out her account. She was told to come back in an hour because supervisor was out on lunch. Ok, now my turn. I told the teller I was there to pick up my foreign currency order and she looked into my account, says I'll be right back let me go get it. 10 minutes later, teller comes back only to tell me a supervisor needed to release my money to come back in forty minutes!! How can a bank not have management back up! I walked out upset and inconvenienced because I was on my lunch hour.
-
May 2023 by Hugo Sanchez
(Translated by Google) Excellent(Original)Excelente
-
April 2023 by Enrique L.
This is one of the worst BofA I ever been in. It's always busy with long lines insides, only because they only have two tellers working. A business and regular. Everyone knows how long the business tellers take. Hey management how about assisting the tellers instead of greeting the people coming.
-
February 2023 by Jin-su H.
Horrible. Worst location. Workers move like sloths on purpose. Waited an hour just so they can tell me they can't read my check and told me to deposit in atm. What was the point of me waiting!! Don't ever go here people
-
February 2023 by Credel M.
This is a racist branch location. I went to cash my check from a customer who had Bank of America. I just cashed another check from them at a different location a day prior. They took 40 minutes trying to find any reason not to give me my money then they said the signature doesnt match. There's 2 accounts on the check. What do you mean it doesn't match. I don't come in the bank covered in paint and sweat just to try to run a scam. I work my own business and just made their 2 week check in 1 day. You never seen a black man make more money than you??? Not once did they try to call and confirm the check with the check issuer which is their customer and that's crazy
-
December 2022 by Carlos O.
Horrible customer service. The lines are long and people still just walk around doing nothing.
-
December 2022 by Monda B.
This is the worst location ever. Every single timeI go the wait is no less than 45 minutes and they never have more than 1 teller. I am here now 9:50 am Friday morning, 10 people in line and only 2 tellers. Why don't they hire more people ?The male lobby manager is never in the lobby as he should be wasting even more of my time bc I was in the wrong line once . Maybe if he was there I would have asked him which line I'm supposed to be in instead of wait 15 minutes until he decides to appear in the lobby. This man should be demoted or fired. Young Hispanic man with a beard. Worst place ever, I mean they are better off shutting it down.
-
November 2022 by Julio M.
It is Saturday 11/12/22 @9:46am, there are only 2 employees and 12 customers. Does not make sense on a Saturday
-
June 2022 by Jose R.
Just left Bank of America and I was very happy with my experience. Went to open up a checking/ savings account and was helped by Diana Navarro. She was very welcoming and had a lot of knowledge with everything that has to do with banking. I've gone to banks before where it felt like the agents would want to just hurry and get you out of there without giving you much information. But she was great to work with. I will definitely be coming back to bank with her in the near future.
-
April 2022 by James E.
Worst bank of a America branch I've been to to cash my check. The curly hair teller was snooty and was no help at all. I wouldn't recommend banking with bank of america at all. It's no wonder they only have 1 1/2 stars and hope this branch closes. Get it together guys.
-
April 2022 by Sam C.
Why l they always let's customer waiting and they are talking , I have no ideas what they do
-
March 2022 by Stacy L.
If I could give this location zero stars I would. We had to wire some important items over and the teller made an error on the recipient. We noticed it so mentioned it to the teller and they said it would be fine. Well, it was not fine. Our wire was not accepted due to the error and my husband and I spent nearly an entire work day trying to fix the issue. The branch manager said he would take care of it but when the recipient company waited and waited for it to come through it did not. Worst bank ever. Truly makes me reconsider staying with Bank of America.
