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February 2024 by katherine diaz
Clean friendly service. Always have the parts that I need for my car.
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February 2024 by cheezr 323
George took care of the warranty issue I was having with my alternator, he's the man! I will return to this store even tho I live in Whittier, Great customer service ?
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February 2024 by Sentino “ROCK&ROLL GANGSTER” Valdez
Friendly and very helpful.
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February 2024 by Erick Perez
Great Service!!! Anthony took great care and made sure I was taken care of. Thanks again Norwalk Autozone 6395
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February 2024 by The Real Deezy
I moved into the neighborhood recently and have been frequenting this Autozone. So far all my experiences have been positive. I've received great customer service from George and Anthony each time.
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February 2024 by Daniel Anica
I was given a wrong spark plug so I went to exchange it. I tried to make the transaction as quick as possible by showing the part I needed and the part I was giving back. When I gave the worker my dad’s phone number since he bought the parts the day previously, the transaction didn’t show up on the system. So worker asks for a receipt. I call my dad to see if maybe he has the receipt or they could solve the issue, when I offered for the guy to hear my dad out he says “I don’t do all that… but if u want put him on speaker and I’ll hear what he has to say or whatever”. There’s a much nicer way of saying that, maybe “I’m okay if you put him on speaker”. Then he proceeds not to offer any solutions of how we could show that we purchased the parts. After a few minutes my dad asks if a picture of the receipt is fine and the worker says yes, why couldn’t he tell us this way before when earlier he was making it hard by saying “All I want is a paper receipt”? So when we finally got that figured out he goes to the back to get the part and I hear a lady asking for “George” or “Jorge” which I guess was his girlfriend with his kids who ended up distracting him instead of getting my parts. The rest of the time he was nonchalant with me and taking his sweet time finishing the transaction even though I was the only customer there. I guess because I’m a 19 year old he felt like it was okay to be disrespectful and talk to me like I’m some stranger on the streets coming up to him instead of a customer at his job. His name is George or Jorge I don’t know the spelling but guy needs to be way more helpful and respectful. He greeted me when I first came in and told me to have a good day after but it was the most obvious, insincere, sarcastic, and forced saying. 3-5 min min transaction turned into 20 min.
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February 2024 by Alma Chavarin
My son went to this store on 1/15/24 to exchange a part his dad had purchased on 1/14/24, but the cashier George was less than helpful. He has horrible customer service, an attitude and zero work ethics/professionalism. When my son was explaining he did not have the receipt with him, George's wife/girlfriend and kids came by and George completely ignored my son (the customer) while taking care of personal matters with his family during work hours. What should have been a 5 minute transaction for an exchange, took 20 minutes because George was busy talking to his wife/girlfriend. Will not be returning again.
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February 2024 by Sherri Griffin
Went in to get my battery replaced and they were quick to help me. They helped me find the right battery and even installed it at the store! Such great service! ?
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January 2024 by Georgina Melendez
Davian was amazing. With the initial call and the customer service when I arrived. Thank you for helping me and changing my light bulbs. My night time hero.
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January 2024 by Mandeep Singh
George provided excellent customer service!
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December 2023 by Nina Jade
Had to stop by this location during the rain a few days ago for some windshield wipers. I was helped by George who was nice and professional . He helped me get the best wipers for my car and even put them on for me in the rain. ?
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December 2023 by Yvonne Spinksgriffin
OMG! Let me tell you about the amazing team at this AutoZone. Special shoutout to Anthony who really helped me out in a bind. As I was traveling back home, it started to rain, no big except replacing my windshield wipers were on the bottom of my list and the way the rain was raining, it looked like I wouldn't make it home safely.Came into the closest AutoZone and was helped by Anthony. He went above and beyond, helped me locate the right fit for my vehicle and my budget so that me and my daughter could get home. Thank you, Anthony and if his boss is reading this, hook him up with a big raise. Thanks again.
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December 2023 by David Marin
Anthony was nothing but helpful and respectful. He helped put on my new windshield wipers and if I need any more help from autozone I hope he’s here next time!
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December 2023 by aaron aguirre
Great service, changing my car battery since it was dead! Heading out on a long road trip, auto zone on Studebaker and Firestone coming in clutch!
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December 2023 by MrIssacq
Had the store manager George help me out with a new battery and replacement. He even installed it for me himself. Made the whole process simple!
