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November 2023 by Mr_ BLu3_
Came here for a tire/rim removal for my car. My tire went flat and I have an extra but the rim was too small and couldnt get it off myself, I came to America's tire and they told me the extra rim and tire I have is to small and id have the same problem in the future so instead of putting the extra they gave me a tire to put on the same rim and buffed down the rim at no charge. This was very helpful giving the fact that I need to get to work and they understood that. I highly recommend these guys they were very helpful and are very much appreciated. Well definetly be back for new tires in the future.
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November 2023 by Glen S. Jimenez
Thank you Lorenzo and Anthony for talking car of my Ford Explorer. Recommended replacing my tires was exactly what was needed.
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October 2023 by Jacquelyn Rothschild
I wanted to write this because they deserve it. I called this morning explaining I had a large screw In my left driver side tire, my car never showed a low pressure tire sign ( I have a new car and she's sensitive ) and the tire wasn't flat at all. I still decided to make an appointment and have them take it out and patch it. When I got there the guys were immediate to come out and greet me and they looked at my tire, took tread measurements. Long story short they said to me the screw was like right in the middle of where it could of been removed or they wouldn't be able to because it was so close to the wall of my tire. They offered to look at it and see if it was able to removed but part of their policy is if the tire is removed and they can't place it back on ( I'm assuming insurance purposes for AT ) I was appreciative of the honesty and I said to then just don't take it off because it was leaking air and I didn't want my spare on there if it wasn't absolutely necessary. They were nice about it didn't push me to buy tires or anything I had already explained that I was saving up to buy new tires because for my car they are about 800 bucks for 4 new tires . Regardless they took my car into the bay , lifted it and examined the area and then came back to me and said they didn't know for sure if they could patch but could try I just didn't want my spare on. Hugo came out and even offered to put a tire on ( not my spare ) and not even charge me for the tire but it wasn't my size just 1 inch smaller I told him just leave my tire on and if my light comes on I can come back. He never pressured me ( a women by myself with a 3 year old ) never was a pushy person which we know can happen at mechanics and dealerships and auto body places. He was just honest and nice & even though they did nothing to my car they still offered to put air in my tires and send me on my way and told me to come back anytime. 5/5 for them and their attention and thanks Hugo for telling me the truth and yet being a good person. If I need anything the dealership can't do under my warranty with my tires I will come here. Thanks guys.
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September 2023 by Lily08 Hern
A year late review but worth leaving. Came here exactly a year ago to mount a new set of wheels and tires I had purchased that same day from evasive motorsports. Came here because it had decent reviews and didn't want to drive down to San Diego in my stocks. Took a chance here, and I am so happy I did. Sadly, I don't remember the guys name that did the work on my car, but I'm so happy/ grateful it was him. He took his time and was careful in the process of mounting the new set. I'm happy to say these TEs are still clean with no scratches or curb rash.
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June 2023 by homer maniago
I was at the Norwalk branch to order a tire. I was told I will be called when the tires arrived. It’s been 2 weeks and nobody called. I made a follow up and they said the tire arrived. I went to the shop and they are charging me $63 to install it when I have all the warranty certificate and the hazard certificate.Despite of that, they still charge me. So when they tell you, your tires are covered when you have the certificate, don’t believe them. They business talk you. The sad thing is, while I’m on the counter with the person assisting me, the manager, Hugo was standing beside us and can hear our conversation. He didn’t even bother to investigate and help.Little did he know, I was gonna change all my 4 tires, but they lost my business. So, I asked for my keys and left. I will go somewhere else.They lost my business and the many others that I recommended there.I was very disappointed.
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June 2023 by Steve Mitchell
Once again, if you want to come here to repair the tire, you must emphasize to them that if you can't repair it, I will go to other stores to repair it. They will lie to you that your tire is too badly pierced by nails and you can only replace it with a new one. The front desk staff and the maintenance guys in the back combined to cheat, I was watching by my car all the time, they just took my tires off, took a look, did nothing and told me I had to put in new tires, they didn't want to help at all You patch the tire and I'm sure mine just got a small nail stuck in it, they tried to contact me today so they know what they did, don't come to this scam shop, I checked online and found they used to this routine
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June 2023 by Debbie D
Bought a tire here and waited about an hour. The workers were respectable and professional. Only complaint I have is they charged me the “tire insurance” without asking me if I wanted to purchase it. I didn’t notice until I went home and saw my receipt. My bad. But just beware!!! I should call to complain…
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May 2023 by Bruno Manetta
Service and warranty was great the only issue is that they said they would call us when done and we were never called. They had some number on our account which we never had. I recommend that they or you confirm the number they have. We lost a whole hour of our day with the car just sitting there after they were done. Other than that I won't go anywhere else.
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May 2023 by Susan
Lorenzo and Jose were so awesome! I love the service I received. I easily called and made an appointment and got amazing, fast service. Jose fixed my tire in no time. Thank you guys! I always buy my tires here.
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May 2023 by raul rodarte
They recommended YOKOHAMA tires. Just wanted to forewarn you guys that these tires are garbage. Every little Bump feels like you’re hitting a hard speed bump. Moreover, they pick up nails so easy. The construction of the tire is terrible. I emailed the manager and he has not responded. They do not seem to care about customer satisfaction at this location. Although I will say that when I went today for re-patch, the service agent was great. I believe his name was Lorenzo.The one star is based on the fact that they offer tires that are easily punctured and that the manager has not responded to my concerns about this tire. Our safety on the road should be of utmost importance.
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March 2023 by Roman H.
America's Tire.Great service. Highly recommended.They have in place a great system to work on the vehicle with a team of employees wile allowing to service cars faster so isin and out quickly. The wait/ service time is aimed at a minimum.Sean provided a great customer service and I was out quickly and getting back to my daily business.4 tires checked/service done and back to the road.Thanks America's Tire
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February 2023 by Andrew Cheesman
The staff courteous and service was fast, once the tires was delivered to the shop they installed tires in less than an hour Thanks for the great service I will be coming back here for all my tire needs.
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February 2023 by Tony Louis
Absolutely pleased with the service I received here ! They were able to fix my tire in a flash, had me out the door with no problems! Thanks America's Tires! Update to same location 1/15/23 I couldn't get help on a Sunday, needing a tire repair flat, they were closed, but all others were open. Not a good outcome this time!
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December 2022 by Michael Gilliland
I had a 12:00 appointment they started working on my motorhome at 12:45, Hugo came out took charge. I think he did a great job on expediting the service on my vehicle. Thank you Hugo, we need more people like you!
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December 2022 by Murderbation
Awesome service and friendly staff. They got me in and out of there in under an hour for a tire rotation (though there wasn't many other customers at the time) and overhearing a couple of other people being helped there, I'm sure it would have been given the same treatment if I was there for any other service as well. Sean T, thank you for the help