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March 2024 by Robert H.
Alpha repaired a very nice Panasonic radio for me and it's working perfectly now. Thank you for your service and I will continue to have you work on my many radios that need repair.
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January 2024 by Cynthia E.
Great place for electronic repair, it's just extremely busy so appointments necessary. He's been maintaining my 1970s vintage sound system since 2021 and it's the only shop I'll go to. The value of the service is quality, he's honest and will tell you if it's worth fixing or not. Highly recommend
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January 2024 by Philip O.
Ken is very knowledgeable and passionate about vintage gear. I know that I can come in with a vintage device and be confident that he will figure out the problem and fix it to factory settings. In other words, like almost new. Ken is also fun to talk to about audio, vintage gear etc.
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January 2024 by Erich Z.
Ken is knowledgeable and fair. My device came back better than before. Today people will buy new rather than fix. Glad Ken is still around.
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November 2023 by Richard C.
Hello everyone! Alpha Electronics wow. I was doing some searches in maps looking for electronics repair I kept seeing listings for car stereo install, computer repair, cellphone repair and so on. I almost went to what looked like a warehouse in my area that looks like they repair Tvs and computers. Glad I didn't. I seen a listing for Alpha Electronics. On a Saturday I took a drive to Norwalk to see for myself what type of electronics AE worked on. I don't know how I missed the pictures on yelp of vintage receivers.(discovered those after my visit to AE) I needed my Yamaha R-700 receiver fixed. Upon arriving to a 70's looking strip mall I find AE. Unbeknownst to me is that an appointment is needed to have service done. I was met by Ken Lam lol asked if I had an appointment. No. I enthusiastically expressed to him that I would gladly like to make an appointment. Im standing in the store front area all around me vintage electronics as far as the eye could see. This is the place I had been looking for for well maybe since I was 16 i'm 44 now! Ken tells me after checking his schedule that he has a few minutes before his next appointment (awesome). I pass over my blanketed Yamaha R-700. I know by what I'm seeing there in his place of business that my receiver is in good hands. We talk I tell him my concerns ken says not a problem. I pay the reasonable diagnostic fee that later applies to service. Two weeks later I get a call. All fixed returned to factory specification! Thank you Ken. Ill try and post a picture of my receiver.
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October 2023 by Ron Christie
Ken is the best! Knows his stuff, quality work and a very nice guy! It is rare to find a business of this type anymore.
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October 2023 by Ron C.
Ken is the best! Knows his stuff, quality work and a very nice guy! It is rare to find a business of this type anymore.
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October 2023 by Darryl Bailey
These guys did a great job repairing my Sony CD Changer/Burner. I'm going to check out their vintage Direct Drive Turntables next. They stay busy, so I'm waiting for them to send me some pictures of the turntables they have in my price range. Hopefully they have some Technics on hand. That's my favorite brand for turntables and headphones. This is definitely the place for electronics repair.
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August 2023 by Maurice P.
Ken is a master craftsman, his 49 years of experience truly shines through his work. My pioneer SX-980 looks and sounds impeccable.
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August 2023 by Lucian Tanase
Ken is the real deal! Super knowledgeable, communicative, and professional. He takes time to understand the issues and is truly in it for the love of the tech, not trying to make money.If you have any electronics, especially vintage video/audio equipment, look no further!
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July 2023 by Hector M.
After trying other repair shops, and not being completely satisfied, I sought out, and found Alpha Electronics, and based on the positive reviews, decided to bring in my prized possession (Yamaha CR-2040). Let me start by saying my first impression, when meeting Ken, immediately put me at ease - Ken was warm, friendly, and most importantly, Ken is an extremely honest man. When I told him I wanted him to do a complete recap, Ken told me that's usually not necessary, and that he'd rather go through the unit, replacing ONLY what needed to be replaced. Long story short, I am now enjoying my Yammy, and it has never sounded better! I wish I could give Ken and Alpha Electronics 6 stars. Thanks so much for your honesty, fair prices, and excellent service, Ken!
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July 2023 by Eater X.
Ken helped restore a vintage record player and stereo to brand new. My family had this stereo since 1980 and he fixed it like it was brand new, and is a super nice guy. Very responsive and was able to get it done pretty quick since he had the parts on hand. Highly recommend, there are not many guys like him around that can fix the old stuff!
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June 2023 by Numertha Geisinger
I took my grandparents Realistic turntable/music system, which was in terrible shape, and Ken brought it back to life within a week. I’m so grateful. He clearly has a singular talent and I am so honored to have witnessed it in action. Thank you Ken.Make sure you make an appointment and be prepared to travel back in time when you enter the shop—such a great experience!
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May 2023 by David MacLeod
I chose Alpha Electronics because of the outstanding Google Reviews as well as the high rating of stars. I arrived and did not realize an appointment was required. I went in regardless to inquire if the MCS-6700 Turntable I recently inherited from my grandfather who had passed that previous week could be repaired by this place. I was greeted by Ken upon entering. He stated an appointment was required but took the time to hear me out regarding the turntable. He told me that since I was already there, he would book me in. The repair took about a little over a week due to him searching for parts. Once I got the call the day before pick up, I was nervous and excited as this turntable is of sentimental value. The day I arrived to pick it up, he went to retrieve it from the back. As he approached with it in hand, I was completely speechless. The turntable had looked as if it was brand new from the store. He polished every part of this turntable and I was truly floored at the sight of it. I had a hard time but was able to hold back my tears as I knew my grandfather was smiling down from above. I can't thank Ken enough, he is truly a blessing! I have been spinning vinyl on it ever since, Thank You So Much Ken!!??
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May 2023 by Jovanni Aparicio
Ken did an amazing job with my Walkman, 10/10 recommend
