-
March 2024 by Latifeh Moshary
I worked here for a year. Store manager told the assistant manager that not to give me hours because of my mental illness.
-
October 2023 by Karen Bello
I was very excited to get a skirt i really wanted the girls were so rude and mean
-
September 2023 by Des P.
Esmeralda and Daisy were awesome! I went in last week looking to find a dress for a wedding. I found a few that I liked but wanted to get input after trying them on. Both Esmeralda and Daisy were very nice, helpful and friendly. Esmeralda even went out of her way to locate one of the dresses I liked in a different size at another location and had it placed on hold for me. Now that I found the perfect dress I will be going back again to find some accessories to match and hopefully these two ladies will be there to help me. This is what makes a customer want to go back. Great customer service! Thank you, Esmeralda and Daisy!
-
September 2023 by Liz G.
Lots of people have been waiting outside and this just encourage me to give them a review. They don't open at their time, so expect to wait. I even had to wait at the dressing room cause no one was there but chatting at the front...
-
August 2023 by Rose Ov
If you buy at the store it's final sale if you order online you can return to the store.
-
June 2023 by Kateri H.
Horrendous customer service. No employee was present at the fitting rooms, and the unoccupied rooms were completely open so my sister went on in to try on dresses. Mind you, there was no sign either instructing that we had to check in at the front if we wanted to try anything on. Next thing you know, one of the employees, a heavy Hispanic woman with her hair dyed blonde knocks on the door asking how many items she had in there. Upon my sister's response, she rudely snaps "next time you need to tell someone at the front if you need a fitting room." My blood was already boiling and the cherry on top? She stared us down as we left the store with the ugliest glare. I have never had an experience like that before. This level of rudeness and judgment is absolutely unacceptable in any customer service interaction. Disgusting.
-
April 2023 by SouLfia K.
This store is awesome everyone is so helpful. You can find everything u need. Victoria and Esmeralda are so sweet they helped me find birthday outfits. Briana helps find matching jewlery.This store is amazing.
-
March 2023 by Teresa B.
Worst customer service ever !!!!!! These girls are LAZY!!!!!! And will tell you to your face that they think you stole something even thought your telling them you gave your email so they can check the record!!!!! I don't get why they ask for your email if they don't want to pull the receipt out of there system ???? I was planning on buying more things but after that I don't even understand how they are running this place !!!!!
-
March 2023 by Bernie P.
I wish I could give 0 stars but I guess you need 1 to post a review. This location is terrible. The items are in disarray, the employees are not helpful at all. They have no interest in helping their fellow woman find what they need. I wish I had gotten their names but one was a short haired girl with glasses and the other one was a bigger taller woman. Neither had any customers they were actively helping, they were either in the back listening to their music or mindlessly fiddling with the dresses on display. Did they really need two people helping one guest checkout, just chatting away while other guests are waiting for their assistance. Definitely not gonna return to this location.
-
March 2023 by Deniece Farnsworth
My favorite dress up clothes store. I always find something super cute for a good price.
-
September 2022 by Jessica L.
Seems like only 1 fitting room open on a busy Saturday!! Long line over an hour to try on the clothing items!! Ridiculous! Nobody comes to acknowledge or do anything about this loooooooong line! It just keeps growing.... Beyond annoyed
-
July 2022 by meow bruhhh
Bought 2 dresses her and a top. One for prom and graduation! The dresses look great but the options are slim for people like me (5ft and 82 lbs aka x small) which i don't blame them for, It's generally hard to find anything that fits me but in the end I did!
-
April 2022 by Maria S.
Needed to find a dress for my daughter to wear to a couple of formal events we have coming up. Found the dress she loved but alas it was damaged. Yvette went above and beyond for us, calling another store to find if there was another. She found the dress in another store, however since the store was far away, I chose to purchase the damage dress since i can easily fix it. The customer service was excellent and the ladies working the counter were very friendly and nice. Thank you thank you!
-
April 2022 by Ane V.
I went to return an item but they are not accepting returns for Sale items. They are a final sale. I was okay with it. I will just gift them to someone. I checked their sale rack and I found a romper. It was in my size too. What a sweet deal! Plenty of occasion dresses to choose from. This store is located near the Curacao.
-
April 2022 by Giselle E.
Victoria was amazing! She helped me find dresses in my size in two other stores and put them on hold for me. She was patient and kind despite the store being really busy while we were here. She deserves a raise or at least a bonus!
